Poor customer service. The table cover was fine, and the design group worked to find a color to highlight our logo. Sold as khaki, it's more of a butter color, but my issue is with an add-on item.
When checking out they recommended their "carrying bag". For $15 I was expecting a larger bag (to fit a table cover after use easily) and one of higher quality (this is a cheap woven bag similar to those given away at events and trade shows.)
When trying to return it - because it was not worth $15 - I was sent a video on how to use it!
After multiple communications asked to return it, I was told "the issue was related to customer operation." Be careful what you order because you'll be stuck with it.
Date of experience: August 14, 2024
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