Overview
TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Instant Feedback
All my items were backordered and no email to let me know about back order. When I called the girl seemed to have an attitude saying we dont let people know that items are backordered. She told me my items would be shipped out Monday 2 weeks later I called again talked to a guy was friendly and helpful told me they would be getting them Monday then they will ship out. I got 2 items out of my order. I dont remember how many items I ordered. Then they just canceled the rest.
I would have waited for the rest. But no communication when items are backordered is not good business. I was told by 8 other people they had same problem and wouldn't order from you again. Those are just people I fish in a club with. I'll pay more elsewhere to get better service.
Howie
Lost my tension cap fishing on my bait caster. And needed to go fishing the next weekend and it was there before the weekend started so I didn't miss my fishing trip. Delievered very fast and was an awesome color
I live in Ohio and enjoy surf fishing on the beach in north carolina. So inorder to prepare for trips to the surf I order from Tackle direct. Great selection and great service...that way i can maximize my time in the suds!
Everything from tackle direct was excellent, very happy with delivery, packaging, and customer service was excellent as well. I wasn't happy with the product i ordered but, tackle direct took very good care of me and I will order again and again because they have excellent service.
Your purchase process was great but when I realized that the shipping address was wrong I couldn't get your system to let me make a change. The postal service was even worst but we did finally get the merchandise to the correct address.
Products and pricing are good thru TackleDirect, but delivery option (USPS) is terrible. For this delivery., USPS would not leave the items (even though this was requested online), and left a notice for customer to sign for re-delivery. Notice was signed, and USPS subsequently lost the items. Customer had to follow up multiple times over a period of two weeks. Finally the items were tracked down and delivered. This was in San Diego, CA. TackDirect needs to have other options for shipping, so that the customer can select the one that works best for them/their area. Probably won't order thru TackleDirect, just based on the lack of shipping options.
The service they offer you couldn't be more happy with tackledirect. I'm so glad they had the manufacture codes for fishing rode, here in Australia they just don't do that so you never know what the product is.
Ty tackledirect and offering the shipping to Australia :)
Projectfixer68@ gmail.com
St croix rod was back ordered but was never told that. Had no clue when it would show up. Can understand the back order but was left hang n. Rod showed up in good condition and eventually there was comunication once i emailed. Have had good experiences with ta kle direct
Product was back ordered so took a while to get it. When it got here was advertised to be waterproof. Is not even close to waterproof. Soaked thru first use that it rained. But I did get what I was supposed to get appx when I was supposed to get it, so cant fault this company.
I have been trying to get in contact with tackledirect about my order I haven't received an email yet I message like 6 days ago. I have yet to receive it yet I have a pending charge in my bank account my order number is *******
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members