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TackleDirect

Overview

TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.

service
22
value
20
shipping
20
returns
14
quality
18
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22,713 reviews
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Victor R.
0 reviews
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I bought a Loomis rod
June 22, 2020

I bought a Loomis rod. I have emailed tackle direct twice and no one's getting back to me. I would like to return this rod back and get the rod I was expecting. If someone does not get back to me I'm calling Loomis corporate. I'm so disappointed in the customer service.

Date of experience: June 22, 2020
Mark D.
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I was surprised to find exactly the fishing line I was looking for. I had checked several sites before I found this one. Most of them had only 150yd. Spools of the wrong diameter line for my purposes.

Date of experience: September 17, 2020
Manuel S.
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When my wife first placed the order
July 17, 2020

When my wife first placed the order. She had inputted it wrong, so I sent numerous emails to the service web site with no response. I had to reach out to the Avet Reel Rep to make contact finally the Tackle Direct for a response. Receive the first order incorrect, so it was rejected. Finally made contact with Tackle Direct and the order was fixed and resent. Received correct order. Thanks

Date of experience: July 17, 2020
Jason W.
1 review
0 helpful votes
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Ordered momoi hicatch monofilament fishing line because of all the good reviews I had read. Don't know whether I received a bad spool, but the line was really weak and I had several break offs while using it. Not the most expensive line, but not the cheapest either. I expected more from the product.

Date of experience: June 5, 2019
Ben A.
1 review
0 helpful votes
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I ordered board shorts,I tried to change the size before they shipped and was told it wasn't possible. I was told I would have to send them back in order to exchange the size. Again I contacted the store before the order had shipped.

Date of experience: June 4, 2019
kenneth s.
0 reviews
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Order # 816445
April 13, 2020

Order # *******. Placed order and never received it. I saw the money was already taken from my PayPal account. When I called about it I was told that the product was not available. Why did I have to call to have the money refunded? Why wasn't it automatically done? Pretty disappointed.

Date of experience: April 13, 2020
Victor B.
1 review
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Dear Sirs
June 4, 2019

Dear Sirs,

The Seigler reel I received had a mechanical issue with the drag and drag lever. It was stuck in the free spool position and yet the spool would turn when the reel handle was turned. It was though there was some drag in free spool. The drag lever was frozen and could not be moved. Also learned someone else had a similar problem on the net. This particular reel came without any written material at all. It was as though the Seigler was just tossed (with a very nice bag) in a box and sent on its merry way. On the positive side the Seigler is beautiful in appearance! I am planning a ( read as expensive) charter. And felt even if the reel was repaired, I would not be able to (fully) trust it on this particular trip. I requested TackleDirect to grant an in store credit and returned the item. The request was granted.

Date of experience: June 4, 2019
James H.
0 reviews
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I have 2 items on backorder
June 5, 2020

I have 2 items on backorder. I received an automated response to check on whether I had received my order but the only response choice I had was to say yes I have received my order which lead me to this survey. So I am wondering what will happen to my B/O hooks at this point?

Date of experience: June 5, 2020
Logan M.
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I thing the continue shopping button at the cart need some changes after I click it I can't change the color of the living room looking that I have to push back twice to get back at that page but other than that loved it we'll just see how fast it gets hear

Date of experience: May 26, 2020
Lester G.
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I ordered 2 Daiwa Lexa HD reels
July 14, 2019

I ordered 2 Daiwa Lexa HD reels. 1 HS-P and 1 XS-P. The box for the XS-P was very heavily damaged. I am very picky about my reel boxes as I keep them all for every reel i ever buy. The reel inside was not damaged in anyway but the box is beat up. Wish I had a new one. I tried calling the store to see if I could get a different one, got put in the cue to receive a call back but never got a call back so I gave up. Look, I love Tackle Direct but trying to get them on the phone is next to impossible. Guys, please pick up the phone!

Date of experience: July 14, 2019