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TackleDirect

Overview

TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.

service
22
value
20
shipping
20
returns
14
quality
18
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22,713 reviews
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Kentucky D.
0 reviews
0 helpful votes
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The items I ordered were on sale but many items were put on back order after I ordered them and was charged full retail price for them! The order took about a month to get all items. Then one of the kvd 1.5 square bill crainkbaits I ordered was replaced with a deep diving round bill. Never again! Lesson learned! Fool me once shame on you! Fool me twice just aint gonna happen!

Date of experience: June 4, 2019
William S.
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TackleDirect shipped heavy jigs in an envelope. The jigs wore a hole in the envelope and arrived scratched and bent. I sent an email to the order department after I placed a second order requesting the jigs be shipped in a box. The second order was also shipped in an envelope and arrived bent and scratched. Heavy jigs need to be shipped in a box.

Date of experience: June 4, 2019
Sam B.
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I waited 2 weeks to recieve my order
June 24, 2020

I waited 2 weeks to recieve my order.
When they finally arrived, several items were missing.
The reason given was that they were out of stock.
When I originally placed order on line there was no indication on site that these items were out of stock.
The items that i did recieve after waiting 2 weeks, I replaced elsewhere.
Now I am waiting for a return authorization sticker or label so I can return merchandise that I no longer need and get a refund on my credit card.

Hopefully, I will be able to return unwanted items.
I fully understand the problems companies are having due to the Covid 19 Virus.
However, not marking items on your site,out of stock is not exceptable.

Sam Block

Date of experience: June 24, 2020
Daniel W.
0 reviews
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I placed 3 orders
June 4, 2019

I placed 3 orders.
None were delivered on time. (Backordered)
One of the rods I ordered arrived with 3 broken guides.
I called and was told that I would have to ship the rod back before you would send a replacement. So, I ordered a rod to replace the broken one (Paid for it) and was told that they would send the postage so I could return the broken rod and be reimbursed. The rod arrived, but no postage (The broken rod is still in my garage)
I've had nothing but problems with your company and have told, and will continue to tell everyone I know not to purchase ANYTHING from your company.

Daniel Walsh

Date of experience: June 4, 2019
Celso B.
0 reviews
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I received my package and it was damage including the the fishing pole inside,I send you guys the picture and I even called FedEx which they gave me a claim number which also I send to you and yet I got no response back.plesse look at the Email that I send and all I want is a replacement for the damage rod or my money back.Ty.

Date of experience: July 8, 2020
Brandon G.
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Love you guys
July 5, 2019

Love you guys. Always great experience. Love the rewards program also. Shipping is great Twice I have gotten my purchases a day early.
I wouldn't have some of my really nice gear if it wasn't their deals they have and the great everyday pricing also.

Date of experience: July 5, 2019
Maryland
1 review
0 helpful votes
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Saltwater spinning combo
October 16, 2022

Fast delivery of saltwater spinning fishing combo, I'm able to fish this weekend for speckled trout, whitting and hopefully a puppy drum

Date of experience: October 14, 2022
Daniel E.
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Great place to shop, POOR customer service
June 6, 2020

Great place to shop, POOR customer service. In the two weeks since I have received my order, I reached out to tackle direct and I received one response, and I have emailed consistently. In fact I'm still waiting for a response, crickets.

Date of experience: June 6, 2020
Luke L.
1 review
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I bought a Daiwa Tanacom electric reel through Tackle Direct. They ran a special promotion that included a free spool of braided line with the purchase on an electric reel. Not only was the price really fair, but the free line made it a steal of a deal. They not only included the line but they spooled the new reel with the braided line by a professional. They followed my specific directions to the T, and they did it FAST. I was highly satisfied with my purchase from Tackle Direct, and I will buy again from them. Thank you TD!

Date of experience: June 7, 2019
John J.
0 reviews
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Cant get a hold of anyone on the phone for hours no response to email my order is ******* it's a 5 foot 6inch ugly stik I e mailed if it cant be delivered by may 10 2020 I want a full refund I got no answer on phone or e mail and please dont blame the virus.

Date of experience: May 5, 2020