TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
I am very happy with their service. They are quick and responsive with your orders and very responsive on price.
Was pleased with prompt shipping. Package was in bad shape, but trolling motor was in good condition with no damage.
Great products and good prices! Delivery was very quick and items arrived undamaged and in good shape.
Customer service was excellent and shipping was fast. Excellent quality in the rod and reel i ordered.
Order took a long time to fill and a long time to receive after confirmation of shipment.
But otherwise good service.
Placed order online and was fast and easy.
My order was received fast and exactly what I ordered.
Tracking info was a plus.
Website easy to navigate and you had the items I was looking for.the website was easy to use, price was right and delivery was speedy.
Only part of my order shipped. It appears the other part shipped today, so hopefully that completes my order.
I purchased the inshore and offshore fluke kits. I was very impressed with the quality and variety of the kits.
Each and everytime i order i find exactly what I want, the price is reasonable and the delivery is acceptable
Tackle direct is the Brett Hart of fishing supplies... The best there is, the best there was and the best there ever will be!
I called and left messages to return order. I never heard back. I then emailed to have my order returned. I have never heard back.
Always buy my fluorocarbon leader materials via Tackle Direct. You need to get the Seaguar 15 pound leader in the 100 yard spool again!
I have problems whit the payment but I contact the customer service and they attend the situation.
They was diligent whit the situation.
Failed to ship in a timely manner. Failed to deliver order to address. Failed to respond to request for assistance in ensuring delivery.
Ordered a fishing pole for my daughter for her 13th birthday and she loved it! Shipping time was very quick and package was shipped with care!
Ordering from Tackle Direct was easy, received order sooner than expected, and excellent customer service.
Great customer service. Competitive pricing and fast shipping. I would recommend this site to anyone!
Well organized website. Fast shipping. Friendly and efficient customer when you need to contact them for the occasional issues that arise.
Great transactions, speedy delivery, product was delivered as described. Very satisfied with overall experience.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.