TackleDirect has a rating of 4.4 stars from 5,705 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
For the second time they have divided my order and then overcharged what the total should have been. I have been on hold for more than 30 minutes to try to resolve this issue over the phone.
Excellent service and very reliable, everything arrived very well and in a short time. They have the best prices and very good offers, I highly recommend it.
Fast shipping, A great selection and good prices. Tackle Direct has always came through. No matter what I have needed, Tackle Direct has always had something that I could use.
I had made an online order from tackledirect.com for over $1500 and I received shipment only worth $1000. All my balance items that was worth $550 have not been shipped, or shipped they shipped it elsewhere! (All these items were in stock and too).
I have been frantically trying to get in touch with Tackledirect since almost the last 35days with literally hundreds of phone calls to their toll free and multiple emails. But there has been ABSOLUTELY NO RESPONSE from their end. It has been over a month and my orders haven't been delivered to me.
I am extremely disappointed with their customer service support and their irresponsible behaviour.! HIGHLY HIGHLY HIGHLY DON'T RECOMMEND BUYING FROM HERE!
- Arjun
*******@arjunmark.com
Not good, your website said the items (SPRO Chad shads) would be delivered the middle of December. I am still waiting.
Ordered the jx G2 for jigging 40 to 60 lb. For bluefin and yellowtail in so. Cal. The season just started.
Yahoo
I ordered a Simms bib and jacket to wear in British Columbia fishing trip. Very good product and price. They kept me dry and warm.
Fast shipping, great products at lowest prices. I couldn't find the ugly stik striper series spinning rod anywhere, my favorite rod. Only tackle direct had it. Great rod for the money.
I like buying from Tackle Direct. Have bought several freshwater rods and reels. Sometimes slightly higher priced...most times equal to others...but often lower priced. Very good customer service and prompt shipping if it's currently in stock. Will always check here before buying.
Easy to use website. Good selection of items and the users leave decent reviews.
At the time of writing this comment I already have a second order placed with them. Delivery might take a while but fishing is all about patience.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.