You pay £15 a year to join, there is only 1 person that can deal with support issues and the site recently got hacked giving all members password details away, all passwords were reset and the forum locked out to new users, so anyone who lost there password or used an old email address are basically not allowed back in! Yes even after you have payed and provided proof of that to him you just get ignored by netsmith the owner, i wont be renewing this year :(
Is this your business?
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