Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
Love Love Love Target! I love their clothes, I love their prices, I love their shipping speeds, I love their home decor, I love their variety of natural and organic cleaning products, baby care products and food. I just love them.
Date of experience: February 9, 2015
You're company is disgusting. Trying to make boys into girls and girls into boys. You are a disgrace to the children and America. You are selling underwear so little boys can tuck their privates and selling gay clothing to very young children that have no idea what the heck the crap is…. WTF is wrong with you and the people you hire? You should be ashamed of yourself. I hope you lose customers and your stocks drop as low as your company is. Disgraceful…. If I could have given you a zero before submitting a review I would have
Date of experience: June 6, 2022
I like target, but I have never actually ordered from their site. It is not great to navigate through and I'm always finding that the size or color I need is not available :( I wish they would vamp up their website, I don't get to go to the store very often, but I usually like their products.
Date of experience: August 30, 2011
This is my absolute favorite store. The customer service is friendly and helpful, the prices are fare and the products are exactly what's advertised. I looive this store online or otherwise. Have NO complaints whatsoever.
Date of experience: December 11, 2015
Target delivered 2 bottles of olive oil today. They did not package correctly and the bottles were completely broken. When you lifted the package, the sound of broken glass was clear as day. The packaging was CLEARLY stained with oil from the leaking broken bottles. The delivery person left the package on our new blue stone patio, causing stains all over the place. TARGET needs to pay to have our blue stone patio returned to its original state. I AM FURIOUS!
Date of experience: November 25, 2021
I opened a new account on Target.com and was setting up my first transaction. I submitted it and was notified that my order was canceled. I though this was weird so I searched through all of the information, and everything was correct so I tried to order it again and it was canceled again. I then called customer service and they said that they fixed the issue. I ordered again, and low and behold, it was canceled again. This happened multiple times until I was sent an email about how Target banned me from ordering items online. I am frustrated as I feel like customer service lied to me multiple times. I am not going to shop in store because I feel like this will continue happening. What a waste of $130!
Products used:
I didn't buy anything because Target.com wouldn't let me
Date of experience: January 14, 2022
I was a faithful TARGET customer!. I purchased an item online, picked up in store but had to return the item. Target couldn't find the online order number and had to call online services. I had the email information on my phone. My service was provided over the phone by the Target store customer service employee which was fine. The online service rep credited my debit card(NOT YET)and sent a partial e-card for the tax portion. WHY?. Unfortnately, my debit card has yet to be credited. I waited 14 days and went into the Target store to find out where my refund was. They had me call online services again. Apparently, there was some sort of denial for the transaction. No email has been sent and when it supposedly is approved, whatever that means I have to wait another 7-14 days for it to finally be taken care of and credited. Debit is technically CASH so I'm not sure what I'm waiting for or why it's taking them so long seeing as they have the merchandise!. I've lost faith in TARGET...
Date of experience: March 20, 2019
I ordered the Durban Bay Pro Bicycle as a Christmas present for my girlfriend in plenty of time for Christmas delivery. I received the wrong bike! Instead of the Bay Pro TARGET.COM sent me a cheaper version-the Bay model. At least $100 cheaper! I jumped through the hoops to return this and get a replacement. And guess what-TARGET.COM sent the wrong bike again! Seems like a bait and switch to me. I was just on the phone and told I will have to return and can't re-order because they made a mistake twice(not that I would re-order)? I even offered to bring this to a store to replace and I was told this wasn't an option. Really? The worst online experience ever.
Date of experience: February 12, 2016
Food carts are for transport of your food items as you shop in Target. Yesterday I observed a shopper in Target on Immokalee in Naples, FL with her German Shepherd dog in the food cart. I complained to the store manager about this unsanitary situation in the food carts we all have to use. His response was that he couldn't and wouldn't do anything about it. So, fellow shoppers, if you do shop for food at Target stores, you might want to re-evaluate and take precautions, or simply shop elsewhere a a store that cares about your health and safety.
Date of experience: August 2, 2017
Went to Target in Lewisville this evening and bought six items. Of the six items, only the fresh chicken rang up as the marked price. Eggs were about $2.00 more at the register than their marked price. Yogurt was more than 50 cents higher than the marked price and some frozen chicken I purchased was almost $2.00 more than the posted price. Corporations are definitely taking advantage of "inflation" to raise prices ridiculously high and continue to use bait and switch techniques to overcharge you. Truly sad when you go to buy groceries and you have no idea what the price of the items are going to be since the prices on the shelf aren't even close to being correct.
Tip for consumers:
ABSOLUTELY DO NOT TRUST the prices on the shelf. 5 of the 6 items I purchased weren't even close.
Products used:
Two packs of yogurt, Tyson's blackened chicken (frozen), 18 pack of eggs, mouthwash, and pack of fresh chicken.
Date of experience: December 17, 2022
We bought some living room furniture and a kitchen set here, the price was decent for what we thought we were getting, but when it arrived some of the furniture was damaged and the quality was only so so.
Of course, maybe it's our fault for buying something like furniture online.
In conclusion, we LOVE the living room furniture set we bought, especially the sofa, we just think it was a little overpriced, while the kitchen set was a total dissapointment. (It looks good, just the quality doesn't match the price.)
Date of experience: December 28, 2009
Ordered a item on March 2nd it said it's in stock Target E-maild me a few times (4) because it's a later delivery date if I'm ok with it. Today June 14th they canceled my order without letting me know. That's ridiculous, If I knew something like that happened I would order somewhere else. I will never order there anymore I can not rely on them.
Date of experience: June 14, 2021
Please discontinue your commercials in Spanish - this is USA - we speak English! I find it very offensive that you would televise commercials in any other language than English and will discontinue shopping at Target if it continues.
Date of experience: May 27, 2016
The Restroom issue! Would have to have someone act as a lookout! I can't even shop there anymore. Target CEO points out that the stores have a "family" restroom; so why can't that be used? Would solve the whole issue.
Date of experience: June 4, 2016
I had ordered what looked like miniture plush care bears as a suprise to my daughter, it looked like it came with 4, only saw piture it did not explain so i took a chance.
There was only 1 big one and it wasn't even the one i wanted, very upset, this was gonna be a special gift for a special reason now it is wrecked and i wasted money, they need to give detail of what it is exactly and not just a false picture
Date of experience: October 4, 2016
I never had a problem with targets. Yes the the card breech! Targets did cover all stolen ID AND COSTS. $ IM back with them. And online. They have some real good selections of brand name products. I have no problem with them at all. There brand name products like over the counter Rx are fine-- my girl freind loves the selections and ladys products. And sexy items.
Date of experience: February 1, 2014
Ordered an Apple watch from Target.com. It clearly was stolen from the package which was opened and retaped. Target will not refund the missing item - so I am out $800 and have no watch. And I used my RedCard so I have no buyer's protection.
Date of experience: July 27, 2023
They shipped to my old address how can this happened! I provided new address. They didn't care to help me. FedEx have the same customer service. I will never order or buy from target again just because what they put me thru. They told me to go and get the pkg where it was delieved and have a nice day. I can't believe such a company have this kind of costumer service.
Date of experience: July 2, 2014
I was out of town and ran out of minutes on my cell phone. I decided to add minutes online instead of running out to the store. Target's advertisement stated it offered this service. First, the minutes did not come right away. It takes hours. Second, what they offer is an E-gift card with the card number and PIN number. Tried to activate it, did not work! I called Safelink and they could not get it to work. I had to finally purchase minutes from Safelink. I called Target and they told me the "vendor" said the card was valid. They would not issue a refund and instead sent another E-gift card for minutes I do not need and cannot regift. Totally dissatisfied with this service and I cannot trust Target to purchase online again.
Date of experience: August 26, 2019
So, now you have a PRIDE section do you. You feel comfortable grooming our children in their sexual preferences? Well, now you have lost me as a customer. If you feel it's your job to interfere in our sexual preferences then I do not EVER want to buy from your propaganda store any more! Take you PRIDE section and shove it!
Date of experience: May 21, 2023
I ordered a cabinet online. The cabinet was unassembled as explained. It came in a reasonable amount of time and in perfect condition. The quality of the cabinet was excellent. We were very pleased with the experience, the the shipping, and the item. Target was an excellent seller.
Date of experience: July 8, 2017
SNAIL PACE TERRIBLE SLOW SERVICE - slow slow slow shipping and processing. From origin to destination 380 miles a 6 hour drive --will arrive next week a full 10 days if on schedule. Called they said that is their processing time. They did not care what so ever that they had extremely slow service. After all 10 days for an item that is being transported from a location that is 6 hours away. THAT is pretty bad.
NOTE: UN-applicable ratings below are noted because the person receiving the gift has not received it. The item was a bit pricey - I hope it is made well.
AMAZON is much faster. Other options Bed, Bath and Beyond, Walmart.com.
Tip for consumers:
Shop around and go with sites that specify how prompt their shipping is.
Date of experience: September 19, 2014
I ordered from them and then the itwm never shipped! They kept my almost $200 and didn't refund me! They continue to try and charge me and charge me so what do they do a month later aftwr telling me its been cancelled! Take almost $200 our of my account and then will not refund me! Said I needed to wait yet again another. 7-10 business days! Do not shop target.com.
Date of experience: January 14, 2020
This "Hover Cover" sticks to the top when not in the use. Makes it easier to put the food in and pull the cover down. When warmed up just lift the cover and it sticks to the top. Love the feature,
Also because of the height of the cover, it doesn't touch the food. Because of the vents on the top almost no splatters.
I absolutely love it
It is available in Walmart, target, amazon
Date of experience: July 22, 2019
I ordered my item delivered to my local Target store.
Results? Out of Stock.
Order same item delivered to my home.
Results? In stock will ship today.
Really? In stock - Out of stock dependent on destinstion?
Date of experience: August 10, 2015
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