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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
I love that you can pick up your items in-store... totally saves on shipping! Plus, they generally have high-quality items for fairly decent prices.
Date of experience: March 27, 2017
I don't whine or complain, but when a company makes it very obvious that it's beliefs are in direct opposition to mine, I just avoid them. Done.
Date of experience: April 10, 2017
Your site is the worst does not even work. I tried for over 20 min and it just lags not worth my money will go somewhere else.
Tip for consumers:
Dont waste your time. The site is a joke and does not work.
Products used:
NONE
Date of experience: April 6, 2021
Good experience in store but if you have and problems good luck getting anyone on the phone much less one that can help.
Date of experience: March 25, 2016
Every time I go into my local Target I want to buy up the store. Their merchandise is always so fresh and unique.
Date of experience: August 11, 2017
Found *much* cheaper comparable items on Amazon and Walmart.com. Not sure what's going on with Target because they used to be my favorite.
Date of experience: September 23, 2015
I like shopping online at Target because there are more products available then in store. Shipping time frames are not too bad either.
Date of experience: October 12, 2015
My family and I often shop here. Variety of products. And they have affordable prices. Next time want to try make order online.
Date of experience: January 23, 2020
There are several items I can only find at Target that I regularly order and they always ship very quickly. Great online service.
Date of experience: July 31, 2015
I had their card with 5% for everything and design, prices were mostly oK too. Too bad they are closing in Canada
Date of experience: April 5, 2015
I order some dresses from Target, Ordered one day evening and it was on my doorstep next day lunch time. Magnificent Shipping
Date of experience: February 19, 2015
I recommend this i really do its one of the best stores ever made and a little bit expensive but still decent
Tip for consumers:
buy their moon sand
Products used:
belts and sand
Date of experience: January 30, 2021
Robert Frost Poems are very enjoyable although he has been dead for years, his poems still rock. I would recommend this book.
Date of experience: November 17, 2015
I fine that you came get house items sheet set, towel set deluxe mattress tops, pads pillow at a very good price
Date of experience: April 6, 2016
I find buying all my paper products at Target an affordable way to stock up before we run out of these products.
Date of experience: October 11, 2016
I love there style and good selection of color rich products although there prices seemed to be slightly more then others online
Date of experience: October 24, 2011
Don't look for anyone here for help, you will not find them. Cons less selections compared to Walmart but a cleaner atmosphere.
Date of experience: September 21, 2015
Some of their online specials are really good... I'very gotten some hard to find items cheaper than anywhere with free shipping too.
Date of experience: January 2, 2017
The people at my Target are friendly and considerate. The manager always asks if I need help in any way. Quality items.
Date of experience: January 3, 2016
They should have been neutral and kept their social and political views to themselves. I won't be doing any business with Target.
Date of experience: March 3, 2017
This store has managed to turn a frequent customer ($100-$300 month) into someone who almost never shops there anymore. Here's how:
1. Quality of products has declined year on year.
2. Website: more than half of my promised orders were cancelled after I paid and items were confirmed in stock; suddenly, days later, they were out of stock, and my order cancelled, so that I had to scramble to find replacement items (especially for gifts).
3. Inability to return items: Received defective item; spent 30 minutes trying to talk to someone in the Philippines about how to return it. Rep's initial response, "You can't." Another friend was shipped WRONG item - a swimming pool. Told that the ONLY way she could return it was to bring it back to a store. Pool did not fit in her small car! I also had trouble retuning something I bought online, 1 week after it was shipped- I had bought multiples, but Target's system only let me return one item; system would then claim item had already been returned, even though I had receipt to prove multiple items purchased.
4. Coupons (both their annoying in-store text variety and paper coupons) almost never work. Always end up shrugging off the rip-off.
5. Credit card: the only one that always seems to claim that the payment is "late." And then, after much fuss, will begrudgingly refund a small portion of the late fee. Then I didn't use the card for a little while. The checkout woman basically cajoled me into using it, only to have it be declined (in front of a line of other shoppers -embarrassing!) "Oh, if you don't use it for like 6 months, they cancel it," she says. Nice of Target to let me know beforehand. I received no notice that my card was cancelled. Good thing I didn't really need to use it!
6. Deaf ear. One would think that a "valued customer" who cancels his/her email relationship in disgust, and has made several complaints online and in store might be contacted for follow-up. Nope. Target doesn't care and doesn't need my business. I have found other sources for the products I need.
Date of experience: January 25, 2018
I am only displeased that many items are no longer available online and then only certain stores carry them. It is frustrating.
Date of experience: April 6, 2017
Best shopping mart on web, you can get almost all variety of product at one platform and this platform name is Target.com
Date of experience: August 18, 2015
Price u see on line isn't always what u r charged and they claim Cartwheel is except it on site but I haven't gotten money back from any item yet
Date of experience: September 26, 2016
Be prepared to do the job yourself, as with Dollar General and Walmart. I must insist on compensation and benefits.
Date of experience: August 27, 2023
Free two-day shipping for hundreds of thousands of items on orders of $35+ or free same-day store pick-up, plus free and easy returns. Save 5% every day with your Target REDcard.
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