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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
Wanted to return bedsheets that were wrong size. Called to MAKE SURE THAT THEY HAD THE RIGHT SIZE and THEY SAID YES. I told them that I was driving from out of town just to make sure that they had my size first, again they said yes. Went to the Target Store in Burlington NC walked to the back to get correct size and guess what, NO KING SIZE. Talked to the Manager and he went to find out which sales associate told me that they had my size. Manager came back and said John the Sales associate is new and did not look at the right section and size. Manager said that is was a learning lesson for the sales associate. Manager said that he could give me a little discount if I wanted to pick out another different set but thats not what I wanted. Then he said, I can give you 10% on something else, again I said no but how about a gift card, he said, No cannot do that. I was so upset and it did not seem to matter to him that The Customer was upset. I walked to the front to get my money back. Wasted Day, Wasted Gas Money because A Salesperson did not seem to be smart enough to make sure that there was a KING SIZE in stock that I was driving to come get! I will never give them my business again! No Compassion!
Date of experience: December 3, 2017
I being a faithful customer of target stores for more than 20 years EVERYTHING I NEED FOR ME AND MY FAMILY I FIND IT AT TARGET AT A VERY LOW PRICES, EXCELLENT STORE
Date of experience: April 13, 2015
At least I don't have to wait in long check out lines. Unfortunately Target is not in my town. But I do like to shop at a Target when I am near one.
Date of experience: November 24, 2015
Great variety of products and positive vibes always at target. The employees are always smiling and ready to help.
Date of experience: September 18, 2016
As always great service and no hassles - really appreciate the friendly people at this place !! Always a great value
Date of experience: September 23, 2017
As long as they allow the bathrooms and dressing rooms to be unisex, I will not be going to Target. That is the craziest thing I have ever heard of.
Date of experience: May 14, 2016
I went to officemax today to get some printing done and i brought my sheet i needed copied and the lady/girl just pointed to the copy machine and moved her head. Like over there.
Ok i understand i go to the copy machine and use a credit card. The 3 employees were just chatting and i felt like i interupted them. Then i went t whole foods and the cashier just rang me up and talked to the bagger... but she did ask me if i wanted my reciept. Went to 2 other stores and pretty much the same thing. But then i went to target and i was greeted twice as i walked in and i was told very precisely where to find what i was looking for and when i got there the guy really helped me out and explained things to me so i understood how to use
What i was buying. Now i am not upset with the other stores workers I am just saying when i compare my experiences i had shopping today, Target was light years ahead of the rest on customer service! T rarely go to target but someone bought me a gift card so i went there. But forsure i will shop there wheneveer i need something that i can find there!
Maybe that is shy the stock has gone to the stars!
Date of experience: June 7, 2021
Its a usual service not positive and not negative... slowly issues could be identified. With time the services provided could be judged more
Date of experience: September 17, 2017
Good prices with reasonable shipping cost (sometimes zero cost) and FAST! You get what you pay for! Sometimes there is even a sale.
Date of experience: September 25, 2017
Not a safe place to take your family due to the lack of fundamental principles. Will not honor the online site either!
Date of experience: June 13, 2017
I have ordered some from Target.com and I have had a good experience with them. I love the store to shop local.
Date of experience: August 31, 2016
Not worth spending my money here. All they sell is junk & more junk. Nothing worth buying or keeping, all tawdry items.
Date of experience: August 4, 2016
Target is Like KKK. They hit me in the face and ran away. They hurt me. I'm suing the heck out them.
Tip for consumers:
No
Products used:
Tv
Date of experience: April 25, 2021
How dare they take on social isues and the stand they favor. Sell your products and don't push social issues. Shame. I am not shopping there anymore.
Date of experience: May 3, 2016
I can get anything I want at Target at the right prices and at a affordable rate, that always make me look fashionable as always.
Date of experience: March 30, 2015
I love going to target for all they have to offer, but multiple times I have asked an employee for help and received no guidance.
Date of experience: June 1, 2016
If you have a very low budget and you want to purchase some good really very good apparel for yourself then target.com is the best place for you.
Date of experience: August 24, 2015
But the site is not that good, once I tried to check out and had repeated redirects
Finally I gave up
Date of experience: April 14, 2016
When you push gay pride at you as soon as you walk in the door, I will not be back at your store and will not buy anything online from you either.
Tip for consumers:
Don’t shop at stores that promote gay pride.
Products used:
Nothing. Walked out of the store
Date of experience: May 26, 2022
Absolutely no worries about on-line ordering. Free shipping with Target Red Card, 5% off with Target Red Card. Love the emails on flash sales.
Date of experience: June 13, 2017
I love online shopping at Target and picking up in store, but the lines are too long to go shopping in the actual store.
Date of experience: July 12, 2017
I love how easy it is to search for items, the shopping cart feature is fast and the target selection is always the best!
Date of experience: October 20, 2016
Great place to shop but the design of the checkout is horrible. Great selection for almost everything.
Date of experience: May 17, 2017
They provide very good quality of product finally i found my that type of product which i want! Really very happy to use this..
Date of experience: October 9, 2018
They did not disappointed me till now. I am very happy and i will use their services for long time, if they will not disappoint me.
Date of experience: November 14, 2015
Free two-day shipping for hundreds of thousands of items on orders of $35+ or free same-day store pick-up, plus free and easy returns. Save 5% every day with your Target REDcard.
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