How would you rate Target?
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Oregon
1 review
0 helpful votes
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Credit Card
December 21, 2022

A joke to get a Target Credit Card. Target had a special, n I have a credit score of 840, Have no debt. I didn't need this card but the special was a decent one n it was Christmas. Granted had a Target card before, just dont believe in stores credit cards. Thought use it once n be done. Target had me jumping through hoops, because I have a alert on my credit. Everyone should have some protection on their information. Target wanted me to mail all my secured information. I declined this card, I don't trust the US Mail at all. Dont do it. Be smart stay away from Target Credit Card/stores; if you can't pay it in full. What's the interest rate 29%.

Date of experience: December 20, 2022
Washington
5 reviews
8 helpful votes
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Purchased some on line Toys and was not the correct color I expected. I went back to the store and return was super easy. Got the right color with no issues in no time and everyone at the service desk was very helpful.

Date of experience: December 7, 2013
New York
2 reviews
5 helpful votes
Follow J K.
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Another one of my go to sites! I don't live close to a real target, so I love ordering from their website. I always try to look for their sales and coupons and most of the time I don't have to pay for shipping! Love it! :)

Date of experience: October 15, 2011
California
5 reviews
7 helpful votes
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Just for having red card, I get free shipping on everything! I don't why it's offered, but I like it! Up & up diapers are go-to diapers for me now. It's cheaper on line than in store, at least some times, I don't why but love it!

Date of experience: March 14, 2014
Oklahoma
18 reviews
10 helpful votes
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I ordered a Halloween outfit for my daughter in the beginning of October. The first time they sent it, UPS sent it back because it was damaged. I had to call and notify Target and they said they'd send out another one. The second one they sent was sent back by the post office before I got it yet again. The costume finally arrived right before Halloween, only because I contacted them many times and had it expedited, and had to pay for the costume AGAIN. It should've been there with weeks to spare, and I never got the promised refund for the original costume, which was deducted from my paypal. This was a headache and I got ripped off. I will not use Target online ever again.

Date of experience: December 23, 2014
Kentucky
5 reviews
1 helpful vote
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I had an order that got lost in the mail. I contacted customer service and they were so great to work with. They re-shipped my items and quickly refunded the items that were no longer available. Great company!

Date of experience: February 6, 2016
Missouri
1 review
1 helpful vote
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Never again
March 11, 2018

I purchased phones for Christmas. The store didn't properly activate the phones. I did not have the receipt, and they claimed they could not find the purchase using the card number. I wound up buying additional phones and plans elsewhere on top of the money I had already spent. Also, the manager was incredibly rude and inconsiderate. Never again in all of my life will I shop at Target. Never again will my family shop at Target. I will continue to let people know about my experience, so they don't make the same mistake I did.

Date of experience: March 11, 2018
California
3 reviews
4 helpful votes
Follow Jeff K.
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Target is great and their selection is vast, but the site leaves a bit to be desired. Heavy drop-shadows anyone? I also find it odd that a TON of the products on the site aren't sold in stores - why wouldn't I just use Amazon?

Date of experience: December 12, 2013
California
1 review
1 helpful vote
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Poor customer service. They mislead customers by enticing them to order items which are suppose to be in the correct size but when item is received in sizes larger than they're suppose to be they will neither apologize nor return the shipping cost. Clearly, even if item is defective if you're wording is anything but then they will not accept the return of shipping. What a ripoff!

Date of experience: July 2, 2012
North Carolina
1 review
0 helpful votes
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Item arrived USED and dirty.
December 27, 2021

We had just moved into a new home on December 20th in NC and we purchased a Dirt Devil vacuum for online delivery. We intended to use it right after Christmas weekend, to clean up after unpacking many boxes of our belongings The vacuum arrived on Dec 24 as expected. We did not open the box until Monday December 27th, having celebrated Christmas with family. When we opened the delivery box, we noticed that the manufacturer's vacuum box had been re-taped shut by someone. We then opened the box and found that someone had written on the instruction book that came in the box. We then noticed that the vacuum had been USED... there was dirt in the dust/dirt holder. YUK!
We went online to look up return instructions. The vacuum can only be retuned in-store... it cannot be returned by Fed-Ex/UPS. How inconvenient it will be to bring a return to a Target retail store just a couple of days after Christmas! This will be our last online purchase from Target.

Date of experience: December 27, 2021

Overview

Target has a rating of 2.3 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 4th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72