Target

Oh, Target... how the mighty have fallen... I have shopped at Target for many, many years. Never have I been so frustrated with this store. I have been shopping at the Target in McKinney on 121 since 2012. Great store. Clean. Most of the employees are nice. I could almost always find what I was looking for. That is until the last 3-4 months. I first started noticing the things I purchased regularly were not in stock. Then their place in the shelves disappeared completely forcing me to buy online and from other retailers because I would find lower prices. Then this particular location did a remodel. Which was a total nightmare. I've been in half a dozen times since the remodel was completed and still cannot find the things I am looking for. Whoever merchandized this store should be punched in the throat. This past weekend my husband and I spent an hour in there doing our normal grocery shopping. We had to split up to find the items we were looking for and some of them we still couldn't find. We were exasperated and finally left. We decided to order the items we could not find on Target.com. I received an email today stating that those items are not going to be delivered in time. Really? Also while I was in their website I noticed that they have certain things that cannot be shipped unless you spend $25 even if you're a Redcard member. I am going to start shopping at a different Target to see if I have a better in-store experience. If not then I will be searching for a new store to shop at. Oooooh, and I can't forget that Target now plays music. Ugh. Totally distracting and annoying.

If I could give zero stars I would. First I ordered my item on November 30th for a Christmas Santa Suit. I received my item December 6th when I opened it I was missing the pants and tie. I called right away not to mention the hold time each time was about 25 minutes. I was told that they would send me a replacement because I was missing my items. The lady said she would send me an email I would receive my outfit by the December 13th. NO Email no tracking number nothing. Called never received my order on December 13th. Not to mention had to cancel the photographer because the Santa suit was for Christmas pictures and my sons Christmas play. Everything completely ruined. Called back on the 13th A guy named Bryce acted like it was Ups fault and asked me if I contacted them. NO because I never got a tracking number was informed they sent it to my email and to check my spam and I informed everyone I never received any emails. So come to find out my replacement got cancelled. Not sure with how that happened Bryce said were you aware of that. No obviously I wasn't why else would I be calling looking for my order. He said he reordered it and it would be here December 19th. So I had to cancel the photographer again. NO Christmas cards such a huge inconvenience without remorse from the staff at target. It's truly upsetting. I asked for a refund and then was informed to call back in a few hours for it. I'm really disappointed in how the situation in general was handled. I hope that target really looks into this and will help to improve the issues so that this doesn't happen to more people.

I received duplicates of a cookie jar and liked the bed bath and beyond one better so I went to return the Target one. I showed the return barcode that has the cookie jar on it and they tell me they're not allowed to scan barcodes from registries to return items. Then I was told that it was a target plus item and there's nothing in store could do and that I would have to contact customer service. So I do and am connected to a girl name Taylor who works on the target plus side… She's telling me that I have to reach out to the family member who bought it who lives 2 1/2 hours away she's going to ship the family member a return label which then the family member who lives 2 1/2 hours away will have to send to me because it wasn't charged on my card and she can't send me a SIMPLE LABEL. This family member is elderly as is and it's not a simple thing for her! She then proceeded to laugh because I was clearly frustrated and she was 0 help and the worst customer service I've dealt with. I'm a huge Target shopper, so this was super disappointing.

It's been 5 days, last one took one day. I'm looking forward to get outside after being sick to spend the two gift cards

Your site is the worst does not even work. I tried for over 20 min and it just lags not worth my money will go somewhere else.