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California
7 reviews
2 helpful votes
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FRIDAY NIGHT, 3/24/2023, AT THE TARGET STORE, ******* WEYBURN AVE., LOS ANGELES, CA *******. A BLACK MALE EMPLOYEE BEHIND THE GUEST SERVICES COUNTER WAS HORRIBLY RUDE, INEXPLICABLY REFUSING TO HELP ME. GUEST SERVICES! HELLO?! I REPEATEDLY ASKED THE JERK WHY HE WOULDN'T HELP ME, AND HE SAID HE COULDN'T. WHY?! WHY?! WHY?! A GUEST SERVICES EMPLOYEE WOULD NOT HELP A GUEST! AS AN IDENTIFIER, HE HAS A BLACK, VERTICAL, THICK, TATTOO STRIP ON HIS FOREHEAD. I TOLD NICE TRAINER JUAN ABOUT THE RUDE-$#*! EMPLOYEE WHO SHOULD NOT EVEN WORK THERE ANYMORE!I

WEEKS AGO I WROTE THAT I WAS SO GRATEFUL TO EMPLOYEE BRIANNA FOR FINDING MY CREDIT CARD WALLET THAT I ACCIDENTALLY DROPPED IN THE STORE ON THURSDAY, MARCH 2,2023. I WAS SO UPSET, BUT THEN BRIANNA SAVED ME. THANK YOU, BRIANNA!

But this Target has no dog leashes in stock, so I had to buy one somewhere else.

And a pink-haired female employee at self-checkout is harshly rude.

PREVIOUSLY I WROTE...

Employee LANGSTON was extremely nice and helpful to me.

Date of experience: March 26, 2023
Michigan
4 reviews
1 helpful vote
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I am quitting Target after at least 20 years of patronage because of the rude associate I had to endure at the Woodhaven, Mi. Store and because of their lack of knowing how to say "thank you". I never hear a simple "thank you" when they hand me my receipt. I hear "have a nice day", "here you go", never "thank you". I purchased two decorative pillows at different times and returned one with the receipt and didn't realize until I got home that they didn't refund the receipt amount. When I went back a few days later, Mary, was so rude to me. She said they refund the least amount you paid and when I protested and showed the receipt stapled to the return amount, she said I didn't have it at the time. I told her I wasn't going to argue with her over less than $10. I wrote a letter to the CEO, Brian Cornell, about the rudeness, the wrong return amount and their lack of thanking their customers. I also sent him my last 3 statements totaling over $3000 so he would know I valued his business. I received an email from guest relations which was a standard reply about being sorry for not meeting my expectations which was full of grammar and punctuation errors which lead me to think it came from another country(I also sent him a copy of the email). I sent Mr. Cornell a second letter (marked confidential and personal thinking maybe he didn't see the first letter) expressing my disappointment in his lack of interest since I felt I was doing him a service (I would want to know what was happening if it was my business)in letting him know what happened. I enclosed my cut up Red card advising him I would be shopping in the future at Kohls, Meijer, Carson's, Macy's, Kroger and local stores since it was obvious he didn't care about my patronage. I never heard back from anyone so I guess they really don't care.

Date of experience: December 30, 2015
GB
6 reviews
18 helpful votes
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Hopefully this doesnt happen to many but i didnt get my package they said it was delivered now im in a dispute

Date of experience: August 13, 2015
Arizona
1 review
2 helpful votes
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You make me sick
June 17, 2023

LEAVE OUR CHILDREN ALONE! Take the trash out of your store. Avoid bringing children unless you want to deal with them questioning their gender.

Date of experience: June 17, 2023
Washington
3 reviews
0 helpful votes
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Racist company
October 24, 2022

All they have are black people on their commercials. Where are the BROWN, WHITE, RED AND YELLOW? I WILL NEVER SHOP THERE AGAIN!

Date of experience: October 24, 2022
Texas
3 reviews
1 helpful vote
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Always The Best
February 2, 2017

From their "Red Card" to their shopping cards... Oh, and their fresh produce... Target can't compare to ANY OTHER store!

Date of experience: February 2, 2017
Florida
2 reviews
2 helpful votes
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Red card or Riot
August 6, 2016

I do too much shopping at Target, and getting 5% off of everything is too sick value to pass up on

Date of experience: August 5, 2016
Florida
5 reviews
3 helpful votes
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My kids love it
November 15, 2016

Target is clean and fair priced

I am not a big shopper
But my kids have lots of fun in target

Date of experience: November 15, 2016
Florida
9 reviews
3 helpful votes
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Target let down
December 12, 2015

I hear people rave about Target. I have always found them to be over priced and limited on stock

Date of experience: December 12, 2015
Australia
5 reviews
15 helpful votes
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With all kinds of home-wares and decor as well as linen it seems like they have one the race

Date of experience: August 5, 2015

Overview

Target has a rating of 2.2 stars from 1,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72