Target

I just applied at Target in Rocky River to be a part-time cashier. I have an open schedule and am willing to cover shifts when needed. I am a 54-year-old woman with plenty of customer service experience. The Rocky River store is staffed with younger people but this never entered my mind until I was shockingly rejected after completing the automated interview process. AND…I look like I am in my 40s (luck of genetics) Even friends and family couldn't believe that I did not get hired because they know me and my background. So….if you are a little older, you might do yourself a favor and avoid wasting time applying at Target because you most likely will not get the job. Of course, it is hard to prove AGEISM but sad to say that Target never actually met me in person but judge me via a video interview.

The first step to applying at Target is completing an outline application and assessment. The assessment takes 20 minutes or so and asks you the same question 3 or 4 different ways to find out if you are a liar, etc. I have taken these before. We all have. The second step comes quickly because the algorithm reads the assessment results. You then get an email from Target saying CONGRATULATIONS, you've been selected for Step 2. Great! Then, they send you a new email asking for a Recorded Interview (again automated, on-line). In addition to customer service, I am an experienced teacher so I took time to look professional before going on camera. I completed their practice questions and then recorded myself on answering the typical interview questions (Name a time when you collaborated with someone to complete a goal; Describe a time when you overcame a challenge. Etc.) I was clear, smiley, concise, and professional. But, the next day, I received an email explaining that they do not have a position for me at this time. Yet, in the store, there is a big NOW HIRING sign. AGEISM is the only factor I can think of for not hiring someone with an open schedule and a relevant experience. It is a shame, because if they took the time to give me an in-person interview with a one-on-one human discussion, Target would have discovered that I am a great employee who just took a job at another Rocky River establishment. I have employment. I am happy, but I will never shop at Target again. Good luck job seekers. You're going to need youth at Target.

They don't care about their customers. They have lost my business completely.