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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
Got pants there and was so excited since none of my jeans fit after I got so far along and they would not stay up at all. Wore once and never had time to return. So waste of like $30. Got 2 maternity bras there and although they are my size my breasts both popped out of the top, got a beautiful dress there but it always slides back and like chokes me, got a t-shirt there with a long back and it's stayed nice and finally got a pair of blue pajamas w a lemon print and after 1 wash they looked 10 years old and the straps are uncomfortable around my shoulders and armpit. My maternity shorts are good though and I wore them a lot. So some good and some bad. About 10% good and 90% bad. Also got a beautiful flowy dress for my sisters wedding to wear after giving birth and it was really nice. Thanks
Date of experience: April 11, 2019
My favorite curly hair products! These products make my hair so moisturized from the shampoo to the conditioner to the curl defining cream. I recently took this travel kit on vacation with me and it was the perfect size to take on the plane along with being super easy to use.
Date of experience: October 20, 2021
I love Target but I once ordered a christmas present through Target.com and never received it. I had to fight to get my money back twice! I ordered it and it said it would arrive on a specific date (no warning about it being out of stock or backorder or anything). I patiently waited for the estimated arrival date and it never came so I called and was told it was out of stock when I ordered it and they will send another one, told me another delivery date which I also waited for, and it also didn't come. After this I just asked for my money back which was a struggle. I was very disappointed and never bothered ordering anything from Target.com again although i do visit the store.
Date of experience: March 14, 2016
The Target in Frisco off Eldorado and Dallas Pkwy is the most unprofessional and runs on discrimination. Go check them out, and know exactly what I'm talking about. This place shouldn't even be open as far as I'm concerned. This store should definitely be audited completely.
Date of experience: February 13, 2017
I tried to use a Target Gift Card for partial payment of a phone. They forgot to enter it, then the store guest services refused to correct their error, customer service said it was a mistake, but could not correct. Corporate Guest relations agree they made the error, but refused to void the transaction apply the gift card and use my personal credit card for the balance. They offered no solution to BBB, except for me to shop there again and maybe I could use my gift card. So they were apparently sorry for their mistake had 4 chances to correct their error, but refused to simply correct the problem. Unbelievable! Hopefully I never get another Target Gift Card, will certainly never buy a Target Gift Card as a gift as they might not honor it for no valid reason. I provided gift card and sales receipt repeatedly.
Date of experience: October 3, 2022
Target.com allows people to use your stolen credit card to go online and purchase items from their online store. My VISA credit card was stolen and the thief was able to use my credit card on target.com without my correct name, address or ZIP Code. When I called target.com they stated that anyone can use a credit card on their website as long as they have the credit card number and the three digit code on the back.
Date of experience: August 16, 2019
I don't know how to express how disappointed in Target that I have become in the last few months. Due to covid issues, I no longer travel to the large city an hour away to do my shopping, but mostly shop online. Target was fine back in March and April. Since then they no longer ship many/most items to my zip code. If I lived in an urban area, I wouldn't need things shipped to my zip code, but more rural areas are the ones that need their service the most. Last week, I ordered five gift cards for Christmas presents to family members. Apparently it will take 10+ days to receive them, and when I tried to cancel my order, they refused to do so. Absolutely no customer service whatsoever. They are giving away their business, and I hope it comes back to bite them.
Date of experience: December 8, 2020
We bought a product from a Target store that turned out to be defective. When we took it back too much time went by so we couldn't get any money back. When I tried to put a negative review online they wouldn't publish it, even though we followed all of their rules. I won't step foot into another Target store.
Date of experience: October 20, 2013
Comparing Target to Walmart is like comparing apples and oranges to me. Target has much better facilities and I find their prices equal to Walmart. I also find Target a much cleaner store and less cluttered than Walmart.
Date of experience: August 13, 2019
They will cheat you. Even you order something will spill. They will never credit you or replace
You shouldn't buy from them
File federal complaint plus dispute to take all the money back plus compensation!
Date of experience: May 3, 2021
I love Target! I have a Target red card so I save 5% on all my purchases. I also use the cartwheel app which has discounts on lots of items and you can use coupons along with their discounts! I always save a lot of money when I shop at Target. And did I mention that they randomly send me coupons in the mail! Returns are also easy. No receipt? No problem, especially if you use your red card. They can look up all transactions! They have a red card debit card and a red card credit card. I use the debit card one because I don't use credit cards. It's easy to sign up and you can link your card to any school and the school gets 5% of your purchase as well. They give back to the community!
Date of experience: May 31, 2015
The absolute best type of online shopping - I pay no shipping with my Red Card and, if I don't like it, I can return it to my local store ~5 minutes away. I also love being able to shop online and pick up in store.
Date of experience: August 10, 2015
I went to target to buy a present for my friend for his birthday. When I was looking, I went into the bathroom, and when I walked in there, somebody was having an entire graduation party in there. Every stall was taken up, they had presents stacked up to the ceiling in every stall, and had a big graduation cake on top of the sinks. There was probably 10 people in there. It gave me a headache. But other than that, I found everything I needed at target, and I will definitely be back again (as long as there's no more bathroom parties, I think its a tiktok trend).
Date of experience: January 11, 2022
When I need to find something I cannot find anywhere Target comes to mind you forget sometimes that except for fresh meats and vegetables you can purchase everything from household items to groceries right off the shelves.
Date of experience: September 13, 2017
The item i wanted to purchase was sold out. I talked to one of the associate and
She in return sent the associate for that area to come to assist me. She came
To me immediately and assisted me with what i needed. She was very friendly
And most helpful with what i needed to know. I had an awesome experience!
Date of experience: March 26, 2019
If u don't already have the red card u must do it! It's NOT a credit card. Bring in voided check and cashier will link a target card to ur debit card. 5% off everything and FREE shipping always. It's the best ever. Also I just LOVE TARGET
Date of experience: February 22, 2017
Target is a terrible place to work with 0 considerations for its employees or anything that may happen in life. They force you to work sick with covid and vomiting iunder threat of losing job for following supposed rules for being sick.
Date of experience: February 13, 2023
Love shopping in every department. All products and merchandise are top quality. Bradfordville, Florida Target is super. The store always clean and straight. Employees of all ages friendly and willingly to help find merchandise. Great sales and easy to find.
Date of experience: November 27, 2015
Target is the place to go for quick trips, or even shopping! Don't go to the mall and spend hours there, instead go to target! They always have everything and if they don't have it in one store, they always have it in the next
Always Reliable!
Date of experience: January 22, 2017
In the target near me, there is too many bright colors and there's too many bright lights. Maybe my eyes are just sensitive (I'm goth so I just sit in my bedroom in the dark lolz) but I seriously am not a fan of this place. Also the floors are always really slippery and are a weird texture. And the music is too loud. Other this this, it's a decent place for shopping.
Tip for consumers:
Depends on the location but go at ur own risk
Date of experience: April 18, 2022
No inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...no inventory...
Tip for consumers:
Buy Inventory
Products used:
In Stock Store
Date of experience: December 15, 2022
In my opinion, way better than Amazon. Got my moneys worth any time I bought something here. Good prices and range of goods, quality is also pretty great. Would recommend
Date of experience: December 20, 2023
I cannot believe that the company creates policies to limit themselves in order to help customers and have their best interest in mind. I simply wanted to change the color of my I shipped item and they were saying they couldn't contact the warehouse to make that change simply because it's not their policy. Absolutely ridiculous!
Date of experience: February 27, 2016
I csn always count on Target having high quality and unique items especially for the home. Plusbnow with the Super Centers it is so much easier to find groceries as well as sporting goods orthe toy section.
Date of experience: October 12, 2016
This reviews is based on an experience really only dealing with Target con. Other purchases or pickups have all run smoothly and without issue. However, today's drop of exclusives was a complete mess. To begin with, their listings were suppose to begin at 9am cst. That didn't happen. It was a good 10-15 minutes past the release time and nothing was being done. When they were ultimately fixed, Target asked for a sign in. Okay, there's no issue with that. But as soon as you did, any items you had placed in your cart were taken out. Essentially meaning you had to start over again and by that time, they were out of stock. I've dealt with Funko shop's drops and even a few other sites, but none were as frustrating as this one. As far as I'm concerned, I won't ever be purchasing online exclusives like this from them. Disappointed and frustrated..
Date of experience: February 5, 2021
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