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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
Because I am limited on time I recently purchased items online off of a wedding registry and paid the extra $5.99 per item to have "gift wrapped". There were 3 items total. The ease of ordering I rate a 1. Receiving the items in a timely manner, I give a 10 but I paid $5.99 x 3 a total of $17.97 for target to "wrap" the gifts I purchased and i am so disappointed. First of all, 2 of the 3 items are in a red gift bag, ok that's fine I can deal with that, but the bag looks as if a 5yr old threw it together. There is ribbon around it, about 10 ft too much and a sad attempt for a bow. Secondly one of the items isn't even wrapped, It's in bubble wrap only with my little gift card receipt taped to it. I could be somewhat ok with that if it was then placed In some sort of GIFT WRAP or gift bag but it's just in bubble wrap. Now I have to go to store, buy actual gift wrapping paper and wrap myself which I don't have time for before my event (hence paying the extra fee) way to disappoint target. Very upsetting.
Date of experience: July 23, 2020
26/6/2022, Would like to compliment the young cleaning lad who helped me find the item I wished to purchase, and the lady who served me on checkout 6 who carried my parcel to my car this morning at KMart Kadina SA, just a shame more companies were as helpful as they were many thanks,
Beverley Grycewicz
Date of experience: June 28, 2022
SHOPPERS BEWARE OF BUYING FROM TARGET. THEY DO NOT GIVE A PRICE GUARANTEE EVEN IF IT IS THE NEXT. THEY WILL NOT REFUND YOU THE DIFFERENCE OF FULL VS CLEARANCE EVEN IF IT IS THE SAME DAY. RETURNS CAN ONLY BE DONE WITHING TWO WEEKS OF PURCHASE WITH REC, PACKAGE ETC. THEY ALSO LIMIT HOW MANY YOU CAN DO. CALL CORP. AND PROVE IT TO YOURSELF@*******680 PLEASE YOU DO COUNT AND SO DOES YOUR MONEY
Date of experience: September 17, 2010
Bought an iPad and an Apple pencil. Target shipped via FedEx. I got a delivery notice from FedEx but never received the package.
My security camaras confirmed that NO package was delivered. Also, according to the FedEx driver the package was signed by H HENRY. This person doesn't exist in our house or for that matter our neighborhood.
FedEx did want to do anything about it and Target just said it was delivered. I lost the money.
NEVER BUY ANYTHING FROM THESE CROOKS!
Date of experience: December 18, 2022
I'm obsessed with Target I constantly shop there I live everything they have just wish they would restock some thinks for toddler boys a little bit quicker other then that no issues at all
Date of experience: March 21, 2016
Great Store to shop for regular household product and personal items. I call this my $100 Store as never leave the store without spending at least $100.
Date of experience: September 10, 2015
I buy cloths and shoes from Target online. Never been disappointed. The sizes are true, shipping is free or pretty reasonable and the returns are a snap.
Date of experience: May 5, 2017
It's really nice lots of things for cheap prices although it's sometimes hard to find things and if you wanna bring your kids there it's very friendly
Date of experience: May 11, 2017
First time I used target.com, bought an exercise bike. Free shipping to my house within 7 days, no complaints. I was told I could return it to the store if I was unhappy.
I will use them again.
Date of experience: December 22, 2017
Yes, the price is high, and if you want to find something good, i suggest you don't go shopping in this site.The descriptions is inaccurate.Be careful when you on this site.
Date of experience: July 13, 2017
Their web site is not as easy to get around as others and it is not accurate often of "in store only" items when looking to order on line for shipping.
Date of experience: December 22, 2016
You get get almost anything delivered for free if you're a target red card customer and it's delivered fast. Saving you another 5-8 bucks and time of going to the store.
Date of experience: July 29, 2015
Before the police officer arrived, I witnessed 5 target security guards apprehend a man between the double door exit of Target. They all proceeded to slam the man face first against the wall next to the automatic sliding doors, while his hands were held behind his back by them all. While the man was speaking Spanish, none of them were speaking Spanish back to him. While against the wall in the corner, beside the automatic sliding doors, the man was also getting slammed by the automatic sliding doors. I am horrified and disgusted how this man was being treated. Children were watching this happening and people who were crowded around appeared just as upset and disgusted as I was. They were asking him for his passport and telling him that he is not under arrest. I will never shop at Target. KMART on Carlisle shut down because a security guard killed a man. This type of violence is unacceptable and I hope and investigation takes place and Target re-evaluates how they train their security guards.
Date of experience: December 31, 2019
Target has many promotions like $X gift card free with $Y purchase. So $10 gift card if you buy $50 goods.
Check your receipt, guys. I have been Over-charged many many times. If you buy goods worth $52, it will charge $10 for gift card. Also will reduce item of goods by $10. The purpose is the total should remain 52. What the receipt shows is Goods charge 42, gift card 10 and total 62. Yessirreee $62! Means it charged you for the gift card as well. Very very sneaky and slimy. You walk up to Guest help and they will convince you that the $10 gift card charge is fine coz the price of the goods has been reduced. But beware! The total at the end is mis-calculated and charges you extra anyway! I have sat patiently with a calculator and proved my self explaining again and again to a chain of representatives till someone with basic Math skills finally gets it! Very very very slimy, Target!
If Target does not want to get sued, it should return money of all people it over-charged and made a complete fool off. Poor folks thinking they were getting free promotional gift cards, when like gullible buffoons they over spent, buying goods in excess and then even paid for promotional gift cards.
Date of experience: January 1, 2020
Target online orders are ATROCIOUS. Im embarrassed for them. Someone's got to be. I order 1 item. TAQUIS. Opened the cardboard box tonight when I got home from work and its COVERED in grease. The bag was WIDE open, and taquis EVERYWHERE. Im apalled. Thats disgusting. How in the hell cant you get a bag of chips for an order, CORRECT? I don't just mean there was a tear in the bag and some got out. I mean, it was WIDE OPEN. I will NEVER again order from target online.
Date of experience: August 7, 2019
The manager of store 2565, Kelly Ann is a self entitled bigot who supports bullying, harrassment and HIPPA violations as a business norm. No store manager should ever trash talk an employee on a LOA suffering from the effects of workplace bullying to other employees or fire an upper level manager simply because the are the only poc on the management team.
Date of experience: August 16, 2020
I love coming to Target. There store is always clean, the staff have never not been helpful. This was the first store I shopped at when visiting the US. It was a good experience.
Date of experience: March 28, 2016
Called about a gift card that I got for Christmas that someone hacked and used thousands of miles away. They were polite and understanding. Sent me a new gift card in the mail immediately!
Date of experience: January 9, 2022
Target website will tell you that they have almost everything "IN STOCK" in almost every store even know all of the stores don't have the items I think they do this so you will still go to their store other stores(Walmart, etc.) tell you online if they are out of stock I like Target stores but their website needs to change A LOT!
Date of experience: November 30, 2010
I ordered some items fairly recently and they were supposed to take out money from my debit account the same day. I looked into my checking account 2 weeks after my purchase from Target. Target took out $20 from my account. I asked my bank about it and they said Target didn't take out the money from my account at the time of purchase. I purchased other items and they took the money then... not 2 weeks later. I called Target and kept getting different answers such as an authorization hold then recanted and said it was an error. I am still mad at this because I was low on money and that extra $20 in my account meant food and litter for my 2 cats. I have kept their email stating when they took it out. My bank tells me to talk to someone on the phone... huh?!?! I'm at my branch... why can't you ppl help me. I can barely understand these foreigners they hire for lower wages. It's not the amount that bothers me... it is the attitude toward the whole incident. I am not rich and my bank should have dealt with it as I was already physically there. I didn't like being told to call them when someone was there. I don't know if this is truly Target's fault but I do know that between them and my bank... they're both lying. Just watch your debit/credit statements from Target.
Date of experience: September 29, 2016
Shopped at Target many times. The last time, I was looking for a cork board to put up, and some sports photos. I found the correct board that not even Staples could provide at the correct price!
Date of experience: August 15, 2017
Target now ships oversea, to Brazil for example.
However we do have and international credit card that works in international stores, used many times in diferent countrys, it doesnt works to buy at Target.
The store doesnt acept credit cards issued in Brazil. So whats the point on shiping to a country where the buyer cant buy with cards facilities from a different country.
Its not very usefull.
Date of experience: February 23, 2016
I was in the electronic department and needed help with a new phone, I encountered Trey, who was very helpful, courteous and a knowledgeable. He certainly is an employee that Target should be proud
Date of experience: December 27, 2018
I placed and order for pick up and when I checked my bill they had charged me for the reduced cost and 15.00 for the promotional so I'm essence you paid for your order in full. Ex my order was 89.42 in which they applied a 15 promo which reduced my bill to 64.92 but then charged my card 15.00 for the promo. I spoke with a rep and she told me that it will be refunded within 3 to 5 business days. It's been 7 business days only to discover I will not be refunded that's how the promo work. Telling me that I only paid 64.92 not acknowledging the 15.00 they took out saying they sent a coupon for the other 15.00 which basically I paid for. Why would I need a coupon to use on my next visit when the discount was for my current order. I may not want to go shopping for anything else and would have altered my decision to have the discount applied if I was gone have to pay for it anyway. I hate this store this the second time this has occurred. I will not stop until my money is returned to me. This is crazy that you have to pay for your promo to be used on another order and then you must use within a certain timeframe which can expire because I don't shop here enough. I promise I will never shop at Target again. If this is an indication of how they treat customers no wonder they have a hard time finding employees
Date of experience: January 12, 2023
Whoever came up with the idea of expanding to Canada needs to wake up. Poor guys lost millions of dollars doing that. Great prices in the States though love it
Date of experience: March 22, 2016
Free two-day shipping for hundreds of thousands of items on orders of $35+ or free same-day store pick-up, plus free and easy returns. Save 5% every day with your Target REDcard.
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