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Target

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Overview

Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.

  • Service
    248
  • Value
    221
  • Shipping
    178
  • Returns
    165
  • Quality
    193
Positive reviews (last 12 months): 19.2%
Positive
5
Neutral
2
Negative
19
View ratings trends
68
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How would you rate Target?
Top Positive Review

“Target”

Dee C.
3/29/24

Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members

Date of experience: 3/28/24
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Top Critical Review

“Reading that Target missed it's 'mark' on sales - not surprised”

Gin L.
11/20/24

I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.

Date of experience: 11/20/24
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Reviews (1,739)

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Reviews that mention popular keywords

customer service (272) gift card (86) credit card (47) target store (61) love target (107) delivery date (12)
Thumbnail of user gianaw
Pennsylvania
8 reviews
9 helpful votes
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September 5th, 2016

Target is my go-to store whenever I'm hosting a party & need unique food items. Their deli is to die for

Date of experience: September 5, 2016

Thumbnail of user lilzv
Texas
3 reviews
4 helpful votes
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August 24th, 2015

Would've given it a 5 if the prices were so expensive! But maybe it's also because i'm a broke college student

Date of experience: August 24, 2015

Thumbnail of user simonec14
California
3 reviews
8 helpful votes
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December 4th, 2015

I've ordered from Target several times over the years and never had a problem. Items were always received quickly and correctly.

Date of experience: December 4, 2015

Thumbnail of user debbief25
Virginia
23 reviews
69 helpful votes
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November 30th, 2015

Found what I was looking for. No better deals than the other stores. Too much foreign made not enough USA made.

Date of experience: November 30, 2015

Thumbnail of user marisolr6
Massachusetts
2 reviews
3 helpful votes
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December 17th, 2015

I ordered fragrances for men n women for my family affordable prices... awesome quality. And received items very fast love target!

Date of experience: December 16, 2015

Thumbnail of user aleyd
Kentucky
4 reviews
6 helpful votes
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July 2nd, 2015

If you don't like target, $#*! off. It's your basic white girl place to be. Get a Starbucks drink, go try on some clothes, get some fake toms. Dope.

Date of experience: July 1, 2015

Thumbnail of user sueb134
Canada
4 reviews
5 helpful votes
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March 15th, 2018

Good prices and good selection of clothing for my kids! I can also get them any school supplies to start the school year with. Not fancy but will do.

Date of experience: March 15, 2018

Thumbnail of user susuanx
Florida
2 reviews
12 helpful votes
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June 5th, 2023

I JUST CLOSED MY ACCOUNT. STOP TARGETING CHILDREN FOR SEX AND GROOMING. SO PEDO JOE AND HUNTER AND MOST OF OUR GOVT CAN RAPE THEM.

ENJOY YOUR BUD LIGHT

Date of experience: June 5, 2023

Thumbnail of user maryw288
Pennsylvania
6 reviews
3 helpful votes
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June 29th, 2017

Love purchasing on-line from here. Always shipped promptly and problems and they handle right away! Great to do business with.

Date of experience: June 28, 2017

Thumbnail of user anaz7
Texas
10 reviews
6 helpful votes
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October 13th, 2016

Target always has fresh veggies and also i buy my pet treats there. They have cheaper price than pet stores.

Date of experience: October 13, 2016

Thumbnail of user tobyk22
Missouri
11 reviews
56 helpful votes
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April 17th, 2023

THIS IS NOT A REVIEW OF TARGET…
Purchased from a Target Store was a nail trimmer geared for Seniors. It's so sharp, especially the tip, that I ended up with 3 bleeding toes. As you can see by the pics, it's long and curved so it only cuts one way but, if you have poor eyesight or shaky hands, this is not for you. It is wickedly sharp and the tip, which is the part you would use to get the very ends of a nail, or an ingrown nail, is what caused most of the bleeding. I always soak my toenails in hot water before I cut as toenails become much harder and more difficult to cut as we age.
So, please, for safety's sake, see a Podiatrist if you don't see well enough or your hands aren't steady enough to do the job yourself. Like a dummy, I threw away the box it came in and dont recall the name, but the pain caused by this trimmer, I remember. Please, if you saw this clipper and thought about buying it, DONT!

***I want to clarify, this is NOT a review of Target! It just happens to be where I purchased the product and without a business name, our site would not accept the review***

Date of experience: April 17, 2023

Thumbnail of user frankb174
Singapore
2 reviews
0 helpful votes
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December 20th, 2017

"it was a happy experience shopping on target, they have nice price for good products.and their service is good too"

Service
Value
Shipping
Returns
Quality

Date of experience: December 19, 2017

Thumbnail of user christinac46
Washington
11 reviews
9 helpful votes
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October 12th, 2015

I love shopping here, have never had a bad experience with the website or the physical stores. No place better!

Date of experience: October 12, 2015

Thumbnail of user mikialm
Virginia
3 reviews
5 helpful votes
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October 7th, 2015

I have never yet walked into a Target and found what I was looking for. It's no wonder the one near us never has many customers in it.

Date of experience: October 7, 2015

Thumbnail of user herbm1
Florida
5 reviews
10 helpful votes
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February 6th, 2017

This business gives money, location space for numerous organizations to solicit monies and gives to many groups EXCEPT U S Veterans.
Wouldn't go in there if they gave away merchandise!

Date of experience: February 6, 2017

Thumbnail of user abbiea1
GB
1 review
3 helpful votes
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June 5th, 2014

I bought some goods online was informed that email would be sent to enable me pick up from stores after 5hrs of the order made. No email received. Was informed that my other order would be delivered by the 06/09/2014.
No email was received whatsoever about my order. Contacted the store after 48hours only to be informed some of my order was no longer available. Order would no longer be delivered on 06/09/2014 rather it would be delivered on 06/12/14.and nothing could be done to expedite the order cos it in transit.no apologises offered for there incompetences rather I should contact the courier company myself and deal with the matter myself., which I find very inefficient and up adequate for a big company like Target. The purpose for the purchase was a birthday gift for a visiting family from UK to give to there Children, however due to the inefficiency of the Target services and unhelpful customer services. I was not able to send the gift because the goods would be arriving after the family have travelled back. I am so disgusted at the way they offer there service
Based on this experience I would never buy anything from this company or recommend them to anyone.And if I come across people who want to purchase from them I would do everything possible to discourage them from purchasing from the company.
Abbie **************

Date of experience: June 5, 2014

Thumbnail of user deborahl64
North Carolina
3 reviews
1 helpful vote
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May 30th, 2017

It looks like It has whatever I would be interested in purchasing. I have just signed up because of a commercial on tv. Give me good prices

Date of experience: May 30, 2017

Thumbnail of user alexiso6
Nevada
4 reviews
2 helpful votes
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August 10th, 2017

Great customer service and many items to choose from. Only issue going there is I always find more things to buy then I need. One stop shop

Date of experience: August 10, 2017

Thumbnail of user cristieo
Washington
5 reviews
16 helpful votes
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January 14th, 2015

Love Target but always double check prices unless it's a Target only brand. I have found that some of their items can be found elsewhere for less.

Date of experience: January 14, 2015

Thumbnail of user sherryl19
Tennessee
36 reviews
46 helpful votes
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May 4th, 2015

I like when you go in you can find what you're looking for. The displays are very neat and the quality seems a little better than Walmart.

Date of experience: May 4, 2015

Thumbnail of user ginaw20
Ohio
6 reviews
5 helpful votes
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January 4th, 2017

Over priced items you can get in most stores. You just pay more for them? Does not make sense to do that. Just an up-petty Walmart LOL

Date of experience: January 4, 2017

Thumbnail of user margo.kleman
Ohio
1 review
0 helpful votes
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November 29th, 2023

Will not be ordering anything from Target online again! First, I ordered a package containing a vinyl record and the box was in shambles, plus the record was literally split down the middle. Then, I submitted for a replacement and they sent a CD and the system updated the order for that. Called to say I got the wrong item, and even though I submitted photos, they said their system shows a CD and not the original vinyl I purchased --- EVEN THOUGH I HAVE PHOTO PROOF AND SUBMITTED THAT WITH THE REPLACEMENT REQUEST! So then, I get refunded for the price of the CD which is less than the price of the vinyl. Granted, I bought it with a buy 2 get 1 free special but I would never have bought a cd because of the low value so I lost in my savings that I would've gotten with the Vinyl record. Then they had the audacity to ask if I wanted to purchase the vinyl record from them and I said no way, I'm already out my expected savings and it's only going to show up damaged anyways. I will never purchase from Target.com again and I certainly wouldn't recommend anybody purchasing anything fragile as it won't be packaged properly and be sent broken, and avoid the nightmare of trying to explain to the help center because they won't take hard evidence over their system's and warehouse faults.

Service
Value
Shipping
Returns
Quality

Date of experience: November 29, 2023

Thumbnail of user gracies3
GB
2 reviews
12 helpful votes
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September 2nd, 2015

Best apparel i found at this store they are so cooperative and their support services are responding you quickly

Date of experience: September 1, 2015

Thumbnail of user darlam73
Pennsylvania
1 review
0 helpful votes
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July 7th, 2021

I REALLY DON'T BELIEVE THEY ARE SENDING OUT ORDERS! MY LAST 3 ONLINE ORDERS HAS BEEN REFUNDED & NEVER ARRIVED. I THINK ITS ALL A SCAM! I AM VERY DISAPPOINTED IN TARGET!

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Date of experience: July 7, 2021

Thumbnail of user bernicet6
Texas
26 reviews
98 helpful votes
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May 25th, 2017

L purchase many items on line at TARGET. Their prices and quick delivery make this store my favorite. My regular items are rarely out of stock.

Date of experience: May 25, 2017

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