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    Tawkify

Tawkify

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Overview

Tawkify has a rating of 2.2 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tawkify most frequently mention customer service, second date, and match maker problems. Tawkify ranks 590th among Dating sites.

  • Service
    43
  • Value
    44
  • Quality
    44

This company responds to reviews on average within 12 days

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Reviews (127)

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customer service (8)
Thumbnail of user joec2306
Tennessee
1 review
0 helpful votes
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October 24th, 2023

Relationships need to begin with an in-person assessment. These types of methods where you talk online first are designed to leave you disappointed in-person. The way to shake the stranger lock is to be expecting an in-person one on one, you just need to know the face and the name first before the in-person, the less that is said online the before the in-person meeting the better.

Date of experience: September 24, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we're curious to learn more about what you're referring to when you mention talking online before meeting. Tawkify is a completely confidential service and there is no contact between the two parties in advance of the date. Tawkify dates almost always happen in-person, with the exception of our Video Connect Service.

We’d love the opportunity to explain our method and help clarify! Feel free to reach out to our team if you’d like to learn more.

Thumbnail of user pdxmillennialpunk
Oregon
1 review
7 helpful votes
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March 31st, 2023

I can't say enough good things about my matchmaker at Tawkify. Signing up took me a bit since I was unsure if I could afford the service, but I can't be happier that I decided to do it. I've been on 7 dates since I signed up in November, and have paused my remaining matches as I am in a relationship with my 7th match and there are lots of sparks flying :)

Date of experience: March 30, 2023

Thumbnail of user viz
Alabama
1 review
3 helpful votes
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January 4th, 2023

I was contacted by Tawkify to set up a profile to match with men. I did not have an account. Apparently I matched with someone and this match maker set up a video chat with me. She asked me questions and was very rude about my take on a political issue. She was making fun of my opinions and was just very rude. If I was you, I would run. The last thing she said was she was going to be sure to tell the other match makers about what I said and I am sure she is slanting it with her biases. So that is fine with me. I just think you need to know that if you don't agree with the match maker, you are out! So basically the man that paid for this service will never meet a possible match because of his match makers opinion. That, in my opinion, is a rip off!

* Tawkify attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: January 4, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

I'm sorry that we missed each other today! Matchmaking is inherently such a vulnerable process, and the last thing we want is for anyone in our community to feel judged for their beliefs or preferences. I'm disappointed that this was your experience. It looks like you had a screening with another matchmaker after this review was posted, and I hope that one was more reflective of our culture. Please know that we appreciate having you--just the way you are--as part of our community.

Thumbnail of user victoriac610
Texas
2 reviews
2 helpful votes
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September 6th, 2023
Verified purchase

I'm still in the very beginning stages of working with Tawkify and I can't believe how transformational their process has already been for me. I ended up transferring to a new matchmaker when I realized the first pairing wasn't the best fit, and am blown away by how much my new MM 'gets me.' I really feel like she's going to find the right, super unique, dream matches for me to start my dating experience again. Not to mention the BRILLIANT coach they have on staff. My first coaching session no joke changed my life - it opened up an awareness of how my past trauma has filtered out the kind of men I actually want to be with, and I'm taking steps to heal that so I can make the most of the incredible matches I'll be paired with when that happens soon. Honestly, I feel so excited and affirmed by this process and can't wait to see how it all turns out. Whether I 'find my match' or not through this process, I will have found more of myself and that's worth it all.

Reason I chose this business:

I realized I was ready to start dating again and knew getting on a dating app wasn't the right choice for me, or my comfort level. I loved the idea of having a team of people helping me find that right person, and I've been blown away so far. Part of it was also safety - knowing that background checks are done on everyone, and also the ease of having dates curated for me.

Date of experience: September 6, 2023

Thumbnail of user melissah2220
Connecticut
1 review
6 helpful votes
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March 31st, 2023

I had a terrible experience with this dating service. For the nearly $10k price tag, the quality of the matches and the quality of the service are woefully inadequate. In my view, the matchmakers did not actually pay attention to your personality or preferences, despite the promised bespoke process and individualized search. And the frequency, number, and quality of matches was terrible. I live in New York City and had virtually no limitations or filters on the matches I would consider, yet tawkify professed not to be able be able to find me a date. (I'm a successful, active, objectively attractive woman in my early 40s.). Every time I expressed concern about the process my matchmaker shut off communication and sent me to customer service. It was a tremendous waste of my time and energy and I do not recommend this to anyone.

Service
Value
Quality

Date of experience: March 31, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

I reached out to see if we can help, but it sounds like you aren't open to talking, Melissa. I can respect your decision and wish you all the best. If you change your mind then please just follow up!

Thumbnail of user gertyc1
Texas
1 review
3 helpful votes
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November 15th, 2023
• Updated review

I was matched with 3 men. My experience, a video call with all 3. This company needs to listen to clients, do recruiting nearer their clients and provide matches that are more successful, as a result. This was no better than any online site I've used, except it was quite expensive.

Tip for consumers:
Make sure they have recruited near you to make matching easier.

Date of experience: October 22, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we are sorry to hear that your experience wasn't what you were hoping for. We're glad to see though that you did have one 'yes-yes' match (meaning both parties said yes to a 2nd date)! Have you been in touch yet with Customer Success to share your feedback? We are eager to help ensure the best service possible!

Easy, understandable, valuable service
August 5th, 2023
Verified site experience
• Previous review

Easy, understandable, valuable service. Thanks!

Reason I chose this business:

Budgeting to allow services

Date of experience: August 5, 2023

Thumbnail of user david.polk
New York
1 review
3 helpful votes
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August 28th, 2023

I paid $100 to be a part of their database, which got me one call where they tried to upsell me the whole time and then never heard from them again. Like, at least send updates. What a scam.

Service
Value
Quality

Date of experience: July 29, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi David - Matchable members opt into our pool of eligible matches for clients. If you haven't been contacted, it means we don't currently have a client whose expressed priorities and preferences are a mutual fit with yours - but remember, while this passive option doesn’t guarantee matching, there is also NO LIMIT to the number of times members can be matched with clients, and our database community grows by 2K+ every month so the dynamic in any given area is constantly in flux (and any day could be ‘the day’). For best match probability, please ensure your private profile is completely filled out! If you have any questions please feel free to reach out to our Customer Success Team.

Thumbnail of user suzw11
New York
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

I didn't understand why I was getting a lot of alerts for background checks. Tracy assured me it was merely coincidental and nothing to do with my Membership

Reason I chose this business:

I’m hoping to find a companion. I don’t want to swipe on people and feel bad about myself. So I invested in myself and put a lot of trust into a stranger. I’m hopeful.

Date of experience: September 21, 2023

Thumbnail of user danielr2865
California
1 review
2 helpful votes
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September 26th, 2023
Verified purchase

I was introduced to talk a phi from the perspective of how much it was gonna cost me after I briefly went through the Q&A process I asked how much for what what do I get for the money then I was called by my reviewer and I was excepted as a client I then was told I would meet my date guru otherwise known as my personal matchmaker. Although we talked for an hour and a half that's Harley enough time to get to know somebody on a personal level, especially male and female conversation about who specifically you're looking for. I also learned during this process interview Q and a process that I do not get to see who I'm actually gonna go on a blind date with. I found that very shocking. It's obvious that people make the first connection visually regardless of where they're at talk at five I believe they have a different process in questions and answers and compatibility without seeing who you're gonna date i'm not opposed to trying this process, however, men in general are visual people, so this is very strenuous. It may be a bit of a reach to find the perfect person that you're looking for only buy questions and answers. I find it almost humorous, that even with a professional dating service, the man is still responsible for all of the expenses to find a date. Things have not changed over 1 million years.

Reason I chose this business:

I picked taco pie because I wanted to try something new. I wanted to learn more about the process. I am curious to say the least on the process Taka phi performs. I was very shocked to learn that you do not get to see who your date looks like until your actual date. It’s a blind eight and I find this almost insulting but I’m willing to go the distance because I’ve already paid for it so let’s see how it works out.

Date of experience: August 27, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi Daniel, we're sorry to hear that your experience wasn't what you were expecting. It sounds like the blind dating aspect may have been surprising. We want you to know that all matches are thoughtfully chosen and thoroughly screened and background checked before your date. Not seeing what the date looks like in advance allows people to come in with an open mind, ready to get to know the person before judging them on the surface. We've seen that clients' rates of success are much higher with this approach!

Our Customer Success Team is available any time if you want to share other feedback or have any questions. Best of luck on your dating journey!

Thumbnail of user jamesm8428
California
1 review
13 helpful votes
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March 25th, 2023

I'm a self employed entrepreneur, successful, handsome, and fit, I paid $5500 for 6 dates from Tawkify and quit after thev3rd I'll matched date/- a gay massage therapist was my match in which I drive 2.5?hours each way to meet. Shut this joke called Tawkify down

Tip for consumers:
Move on don’t waste your time, emotions, or money on TAWKIFY. it’s a joke.

Date of experience: March 25, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

I'm glad we were able to connect by phone about this. Your time is valuable, and I appreciate that you followed up to let me know your story. I took away that the first match wasn't your caliber, the next was fine but no spark, and the final match was a perfect storm of wrong person/poor planning. I wish that we might have gotten the chance to speak while you were still part of our community, but I can respect that you need to do what makes sense for your busy lifestyle. Thank you for the feedback!

Thumbnail of user drclaudialuiz
New York
1 review
3 helpful votes
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October 14th, 2023

I should've known something was funny when the sales person asked me if I would be willing to "cast the net wider" to expand my religious preference as well as the location. They should not have taken my seven thousand dollars. As an older woman in New York, the pool was abysmal. I found the matchmaker, Lori Davis, was completely off. I was given free coaching as part of my package with Francine Terrell and really loved that experience - she was lovely and a great cheerleader for positivity. But I had not contacted Tawkify to get coaching, as enjoyable as it was. Their database seems limited - I did better on the apps doing my own screening.I added photos below to illustrate what I look like and who I was matched with. One of the men was obese - wearing a tent and barely able to sit in the booth where we were set to meet…sweet man, but… he recused himself and I was painful for us both.

Tip for consumers:
AI is better than these matchmakers who are working in my age group, 64, in New York, with a very limited database. Buyer beware. They do not look outside the Tawkify database, and I think the online apps are much more populated. You would think according to your needs that the matchmaking service would help cull out inappropriate people but after only an hour long interview, they can’t really know you and they only interview potential matches for 15 or 20 minutes. This is kind of a sham.

Date of experience: September 14, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we are genuinely sorry to hear that your experience with Tawkify wasn't what you were hoping for. Sometimes our matchmakers encourage clients to consider casting a wider net so that they can meet diverse people and gain more insight into what types of matches could be a win. We've had clients in the past tell us that they never would have thought to go out with their now partner if it wasn't for their matchmaker giving it a try!

Although some of your matches may not have worked out, we saw that you had 2 Yes-Yes matches (meaning both parties said yes to a 2nd date) and we are glad to hear that you had a great experience with your Tawkify coach. Additionally, our team was able to switch your matchmaker when requested and even gifted a complimentary bonus match.

We'd like to respectfully ask you to remove the attached photo from your review out of respect to your date and their right to confidentiality.

If you have any other feedback, please feel free to share with our Customer Success Team. Wishing you the best with your dating journey.

Thumbnail of user deanajohnson
Texas
1 review
2 helpful votes
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October 14th, 2023

After nine months as a member, the only thing I have heard from Tawkify are sales pitches to spend more money with them. I would have been better off spending my $99 on a nice dinner, a mani-pedi, or leaving it in my bank account. Lesson learned.

Service
Value
Quality

Date of experience: September 14, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we're sorry to hear that your Tawkify experience wasn't what you had hoped for. If you haven't been contacted for a date as a member, it means we don't currently have a client whose match preferences are a mutual fit with yours. That being said, we can understand why it may feel disappointing to not have been matched at this time.

Unlike membership, dates are guaranteed with the Client Experience, which may be why our team would encourage you to consider a client package.

Please feel free to reach out if you have any other questions. Best of luck on your relationship journey!

Thumbnail of user carolync1362
Delaware
1 review
4 helpful votes
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December 17th, 2023

On September 15,2023 I purchased a "Client 3 Match Experience" for $4,100 to be matched with three dates in a year. The salesperson pushed for me to purchase the more expensive membership. However, Tawkify is unable to successfully match me with the thousands of dollars membership for which there is a guarantee and does not want to provide a refund; rather they want me to change my standards so they can provide a match based on who they currently have in their pool of matches.
The Salesperson intentionally made multiple false statements which I relied upon to make my decision to join Tawkify and to determine my selection criteria. Further, team members were aware of my current criteria and stated that if I cannot be matched that a refund would be provided. Based on my current criteria, I cannot be matched, so a refund should be provided. Yet, Tawkify wants to pair me with a new MatchMaker fully knowing this will never address the intentional false statements made by their, only a full refund would suffice.

Tip for consumers:
If you have a chance to look up the company prior to giving them your money, please do. If you find one bad review, chances are there are hundreds more. Do not fall for the deception.

Products used:
Paid for three matches and they cannot even provide one match but refuses to provide a refund.

Service
Value
Quality

Date of experience: December 10, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we're sorry to hear that you are not enjoying your experience and we'd like to help. Please contact our team at cs@tawkify.com.

Thumbnail of user carolinew758
Florida
1 review
1 helpful vote
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September 30th, 2023
Verified purchase

Took so just to schedule a matchmaker and still haven't even get one single match yet. My first matchmaker was not very friendly and personable. Had to wait 2 about weeks to speak a new person.

Reason I chose this business:

Help with dating process such as streamline and expedite the time and effort

Date of experience: August 31, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi there, we're sorry to hear that the process has been slower than you had anticipated! It looks like our team was able to switch your matchmaker for you. Please let us know if there's anything we can do to improve your experience moving forward.

Thumbnail of user rodv17
New Jersey
1 review
10 helpful votes
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November 6th, 2021

I had a pack of dates and out of the six girls I met three of them voluntarily gave me their phone numbers agreed to go out with me again and then completely ghosted. I find that extremely suspicious and I honestly believe that many of these young attractive girls are nothing more than plants that are hired by this company to go out with guys to get them to buy more dates and none of these girls at any intention of ever going out with you again I honestly would not be surprised if most of them have boyfriends and this is just a side hustle.

Service
Value
Quality

Date of experience: November 6, 2021

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi Rod, thanks for leaving your feedback. We do not pay anyone in our database to go out on dates. If someone is found to already be in a relationship then we will not service them. We've talked with you in the past about your concerns, and are of course disheartened that you felt this way. Ghosting is not something we condone or encourage, but ultimately we cannot control people's actions or make any guarantees about whether or not there is chemistry or reciprocated feelings. We gifted you two additional matches due to your concerns, so it's disheartening to know that you were still skeptical of our process in the end. We wish you the best!

Thumbnail of user andrewf1155
Pennsylvania
1 review
9 helpful votes
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October 29th, 2022

They called me on the phone and asked me for $13,500 to begin the matching process. I can't imagine anybody giving any amount of money like that to somebody that they have not met in person for a face-to-face interview and that has a brick and mortar office building with a big following and a A+ rating with the Better Business Bureau

Service
Value
Quality

Date of experience: October 29, 2022

Thumbnail of user stephaniej1487
Illinois
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

The Tawkify team has been incredibly supportive! My dating coach and matchmaker have taken a great interest in getting to know me in order to make a match! I highly recommend!

Reason I chose this business:

I read online reviews and media articles about a number of different matchmaking services. Tawkify stood out among the others.

Date of experience: August 29, 2023

Thumbnail of user kathys2208
New Jersey
4 reviews
2 helpful votes
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September 20th, 2023
Verified purchase

I am very disappointed in the lack of communication with this company. I have paid a lot of money and gotten nothing in return. Is it possible to refund my money at this point?

Reason I chose this business:

It sounded like there would be much more communication than there is. I have not heard from anyone since my initial meeting with my so called coach...not even, we are still looking for you!

Date of experience: August 21, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

Hi Kathy, we're sorry to hear that the onboarding communication hasn't been what you anticipated. We strive for the highest level of service possible and would be grateful to speak with you about your experience and how it can be improved. Our Client Success team will be able to support you with anything you need. Please reach out to them at (844) 494-7280 or via email at cs@tawkify.com.

Thumbnail of user paula2040
Oregon
1 review
7 helpful votes
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December 10th, 2022

I was very hesitant to try out Tawkify. The price point is higher than anything on a traditional dating site, but it's not a traditional experience. I met my now fiance on my 4th match and am forever grateful to my matchmaker Amanda and Tawkify. Highly recommend if you're sick of the apps.

Service
Value
Quality

Date of experience: December 8, 2022

Thumbnail of user tatianat65
Colorado
1 review
1 helpful vote
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July 21st, 2023

If there was a way to write a negative star I would. I have never taken the time to write a review even for bad service at a restaurant as I feel badly for the server. But this company's service is atrocious and a complete waste of time. Clients take your money and time elsewhere! The first screening appointment I had went well however it was followed by truly the worst date of my dating experience. The man clearly had some social disabilities however proceeded to stand up in the restaurant and perform ninja moves. The ninja moves and sound effects lasted for 15 minutes. It was then followed by scrolling through his phone and showing me pictures of his ex. I understand they can't predict awkwardness from their clients however there was zero compatibility as his interest was to be a traveling top martial arts fighter and I have a business which grounds me and zero desire to learn martial arts. Fortunately I have sense of humor and could walk away from the experience as another interesting moment in life. But what is appalling is three times since then their representatives have scheduled screenings and have not showed up to the zoom call. After this happened twice, I told them I wasn't interested in wasting my busy work day. They apologized and I gave them one more shot. Silly me. This company just treats you like an alogrithm. It's a steep price to pay when you are a busy professional. I've requested to be removed from their database. I can guarantee they will get that wrong as well.

Date of experience: June 21, 2023

Thumbnail of user ryans1763
Oklahoma
1 review
8 helpful votes
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December 18th, 2022

This is a ridiculously expensive amount of money to spend for such a pathetic excuse of a company. They don't do any work. They set you up with anyone local with maybe one shared interest. They bully you into going on dates with people that don't meet some of your deal breaking qualities and still charge you for that date. The matchmakers don't follow up or ask what they can do better or even inquire about the $#*!ty dates they set you up on. This is the biggest scam on the internet.

Tip for consumers:
DON'T DO IT

Service
Value
Quality

Date of experience: December 18, 2022

Thumbnail of user andrewa1155
Washington
1 review
4 helpful votes
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March 4th, 2023

Oaid for a yr and got nothing in return. Don't believe their pitch to sign you up and then continuecto ask for money with a fake potential match just around the corner.

Tip for consumers:
Don't use!

Service
Value
Quality

Date of experience: March 4, 2023

Thumbnail of user valeriep218
Tawkify C. – Tawkify Rep

We reached out to talk about your experience but didn't hear back. It sounds like you may have signed up as a Member. Our Members pay to be included in our database. They are candidates who are available to be matched with our Clients. You will be contacted for a screening if a client joins whose preferences align, and their matchmaker thinks you might be a fit after reviewing your profile. We hope this helps clear up any confusion, but please follow up if you have more questions. Thank you for the feedback!

Thumbnail of user melissaf1498
New York
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

I love Amy but I'm too new to this experience to be qualified to rate the service. This doesn't in any way reflect upon Amy she's amazing and I adore her

Date of experience: September 21, 2023

Thumbnail of user brians3356
Texas
1 review
10 helpful votes
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December 19th, 2022
Verified purchase

I called Tawkify inquiring about about their matchmaking service. I was persuaded to purchase a package and went for the least amount of matches which was 3. I was never told there was an option to pay less and be in a dating pool. I also was never told matches will most likely come from the dating pool...NOT someone who is paying high dollar for a matchmaker. My first match misrepresented himself and I was given an additional date. After my 3rd match I was told I had been matched with 4 and my account was closed. I never heard from my matchmaker and customer service said they would look into it and came back and said I had all 4 of my matches. I know how many dates I had been on and none of them were someone i would expect a professional matchmaker to match with me. Tawkify is the biggest waste of money. Don't do it! I have had more success with online dating apps.

Service
Value
Quality

Date of experience: December 19, 2022

Thumbnail of user sajrai
Idaho
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

I was just matched with my first match and I have my first date coming up, my matchmaker did all the work and I am so excited to go and see who she set me up with!

Reason I chose this business:

I wanted to try a new experience because the original way of dating was not working for me

Date of experience: August 22, 2023

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From the business

Tawkify is a modern relationship development experience designed to help singles avoid the pitfalls of modern dating and achieve relationship success.

Our proven method saves time and frustration, protects your privacy and safety, and helps you date productively – with a focused process that combines hand-selected matches, personalized date introductions, and ongoing support.

Company Representative

Thumbnail of user valeriep218
Tawkify C.
Typically responds within 12 days

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