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Tawkify

Overview

Tawkify has a rating of 2.2 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tawkify most frequently mention customer service, second date and match maker. Tawkify ranks 325th among Dating sites.

service
43
value
44
quality
44

Instant Feedback

581 reviews
How would you rate Tawkify?
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Texas
1 review
3 helpful votes
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Not a lot different than online dating.$$$$$
November 15, 2023
Updated review

I was matched with 3 men. My experience, a video call with all 3. This company needs to listen to clients, do recruiting nearer their clients and provide matches that are more successful, as a result. This was no better than any online site I've used, except it was quite expensive.

Date of experience: October 22, 2023
Tawkify C. Tawkify Rep
over a year old

Hi there, we are sorry to hear that your experience wasn't what you were hoping for. We're glad to see though that you did have one 'yes-yes' match (meaning both parties said yes to a 2nd date)! Have you been in touch yet with Customer Success to share your feedback? We are eager to help ensure the best service possible!


Easy, understandable, valuable service
August 5, 2023
Previous review

Easy, understandable, valuable service. Thanks!

Date of experience: August 5, 2023
Ohio
1 review
5 helpful votes
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I've been a paying customer for 10 months. I paid $6,800 for six matches. I've gone on 3 dates. Three dates in almost a year. Of the three dates 2 did not even come close to meeting my expectations and one was just okay. There is no incentive for matchmakers to match you in an expedited manner. The entire model is geared towards Tawkify taking your money and trapping you in a contract, then barely doing their part. There is absolutely nothing you can do about it, either. They have you by the purse strings. You are also more often than not matched with people who are not paying for the service. So they also have nothing to lose. You as a paying customer hold all the risk and the service is awful. I would steer very clear.

Date of experience: January 14, 2024
Tawkify C. Tawkify Rep
over a year old

Hi there, we're sincerely sorry to hear that your experience hasn't been what you were hoping for and value your feedback. To clarify, date timelines vary depending on each client's preferences and the matchmaker's strategy -- we prioritize match quality over speed to provide the best matches possible. Regarding matching with non-paying candidates, we have found no correlation between membership tier and success. In fact, the overwhelming majority of our success stories are client/member or client/recruit pairings. Regardless, ALL candidates go through the video screening process for compatibility.

We sent you a message to see how we can help but did not hear back. Please reach out to Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

Florida
1 review
1 helpful vote
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Inconsistent communication
December 26, 2023

I think this service could greatly benefit from an app. Based on the level of investment, I should never feel in the dark as to whether anything is happening or not. I was aggressively pressed to submit feedback from an initial date, but have received no such communication in return. I'm not sure what that means and I would expect at this level that ambiguity would not prove to be an issue. I guess I would prefer to know the status of things and occasional emailed communication do t provide that or any level of confidence on the contracted service.

Date of experience: November 29, 2023
Tawkify C. Tawkify Rep
over a year old

Hi Teresa, we tried to reach out to you on December 1st but didn't hear back. We care about your experience and want to help. Please get in touch with our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

Arkansas
6 reviews
6 helpful votes
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I signed up for this site hoping that I would find someone to chat or meet. But I was never given a single person after listing what kind of person I was interested in. The site doesn't allow to search members and the cost was non-refundable. They have people who do the searching for you and there is no guarantee that they will find someone. I feel you are throwing money away by not giving you a chance to look through a list of current members. Try other sites and pass on this one.

Date of experience: May 14, 2024
Tawkify C. Tawkify Rep
over a year old

Hi there, we sent you a message to learn more about your experience and see how we can help but didn't hear back. It sounds like you signed up for a membership, which means that your profile is added to our database of potential matches for Tawkify clients. If you haven't been contacted about a match, it means that our matchmakers don't have a client whose match preferences are aligned with yours at this time. Confidentiality and privacy are pivotal to the Tawkify experience which is why our match database is not public. If you have any other questions please feel free to reach out to our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com.

Colorado
3 reviews
10 helpful votes
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Not ONE Referral
December 27, 2023

When I applied, I was assured there were eligible men in their database. They tried to upsell me to a personal matching service. I told them I wanted to see the quality of men before considering an upgrade. In 10 months I didn't hear a word from them. I reached out via email and never got a response. Don't waste your time or money.

Date of experience: December 20, 2023
Tawkify C. Tawkify Rep
over a year old

Hi there, thanks for reaching out. We sent a message to your inbox and are eager to see how we can help. You can also reach our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

Texas
1 review
2 helpful votes
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Awful and Scam
January 10, 2024

Absolute scam.They lie from the get go. First, they say it is refundable it is not. As long as they give you matches they don't have to return your money. Second, they say both males and females pay, they do not. Females are allowed into their portfolio, and they will take anyone( and I mean anyone). Third, they don't match your preferences at all, they just give you anyone regardless of your preferences. Four, their matchmakers are not good, I cycled through 3 because each one was terrible. The girls on there are not cute, intelligent, and have more baggage than tinder chicks. It is not reputable and do no use this service. Once they get your money they are done with you. I filed multiple complaints and at the end they just said too bad do you want to extend.

Date of experience: December 15, 2023
Tawkify C. Tawkify Rep
over a year old

HI there, we're sincerely sorry to hear that your experience wasn't what you were hoping for. Your experience is important to us and we want to help. Please contact Customer Success at (844) 494-7280 or via email at cs@tawkify.com.

Indiana
1 review
3 helpful votes
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Poor experience
January 15, 2024

I paid around 8 K for 10 matches. I believe I only had 2 matches that turned into more than the first date. But none turned into anything more than going to a movie or dinner. Didn't turn out to be a match. I feel like a wasted a lot of money and time for nothing. I don't know how their matching system works but 2 out of 10. I guess that is where they get the 80% success rate.

Date of experience: January 8, 2024
Tawkify C. Tawkify Rep
over a year old

Hi there, we're sincerely sorry to hear that your experience hasn't been what you were hoping for and are eager to help. We sent you a message but did not hear back. Please reach out to Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

California
1 review
1 helpful vote
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I really regret spending money on Tawkify. I had very simple preferences, for example to me matched w someone with similar political beliefs, and twice was matched with people with very different political beliefs. When I complained, both times I was told "The guy lied to your matchmaker, sorry, we do our best." Was also matched w someone with very different physical characteristics than I had requested and again was told "He lied to us, he used old pictures, sorry." So: Tawkify doesnt do a good job of screening matches. I can use hinge for free if I want to match with guys who lie to me. My expectations were totally unmet and I deeply regret the huge financial investment (approx $1,300 a match for 6 matches).

Date of experience: March 25, 2024
Tawkify C. Tawkify Rep
over a year old

Hi there, we sent you a message to learn more about your experience and see how we can help. Please get in touch with us when you can or reach out to our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com.

California
1 review
1 helpful vote
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Could give a try
December 26, 2023

Not everyone cup of tea. But if you like to have a personal assistant to help you find love maybe this is a good way to filter the unwanted match, this is the one for you. All you have to do is be patient and lower your ecxpectations

Date of experience: December 19, 2023
Tawkify C. Tawkify Rep
over a year old

Hi there, thanks for sharing this feedback. Your experience is important to us and we want to help. We reached out to you in your inbox-- feel free to connect there or you can get in touch with our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

Illinois
1 review
1 helpful vote
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NFW
February 16, 2024

WHERE are people getting these "bargain" rates? I was quoted $70k, after a $10k retainer, for basically 1 intro/month for a year & no fall back or assurance that you will EVER meet any kind of match. When I inquired about that, the answer was I could sign up for more?! Insanity.

Date of experience: February 9, 2024
Tawkify C. Tawkify Rep
over a year old

Hi there, thanks for reaching out. We offer a variety of services at different price points depending on each client's specific needs, ranging from Membership, to Client Packages, VIP offerings and more. 80% of Tawkify matched couples find each other within 12 matches, so the chances of meeting your person are excellent with a 12 match package. We are more than happy to answer any other questions about our services and pricing -- don't hesitate to contact our team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!

California
1 review
0 helpful votes
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I signed up Tawkify when I felt extremely disappointed at the online dating scene, and I didn't expect I'd enjoy the process the way I do today. The blind dating process forced me to let go of control from the candidates to dating venues. Regardless the level of attraction, people who show up on the dates are genuine people, and are open to share about themselves. The feedback form after each session makes you stay objective and process how the date makes you feel. My matchmaker introduced me to people who meet my requirements but also show elements that I wouldn't consider dating in the past. I got to meet really interesting people and it gave me an opportunity to challenge my own beliefs.

Date of experience: November 9, 2023
New York
1 review
14 helpful votes
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Scam!
June 23, 2022

Total and complete waste of money. I paid $600 per match--they were all pretty awful and then I found out men in nyc were not having to pay at all! I was hoping to meet men intent on finding a partner. I have never had trouble finding dates, I thought this service could help me find more of the 'right' men. Nope! I should have just put my phone number on 1800 one dollar bills, shredded them, let the birds build nests, and maybe then I'd have a better chance of a decent man having my contact info. I had to go for 3 dates before I could get a refund--do not use this service! Trust in yourself, maybe go on vacation. Don't give them your money.

Date of experience: June 23, 2022
Tawkify C. Tawkify Rep
over a year old

Thanks for leaving your feedback, CJ A. The costs of our services are not based on gender. We have both male and female recruits who join our database at the request of a specific matchmaker. We also occasionally run specials for reduced cost membership irregardless of gender, and many former clients stay on in our database as complimentary members. We've reached out to talk more about your experience and hope to hear back. Be well!

Illinois
1 review
0 helpful votes
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Low Quality Match Pool
September 6, 2024

I paid $6,800 for 6 matches with the belief that I would have dates that were well matched for my personality, lifestyle and physical attributes. I also believed the service would have higher caliber candidates than the apps. It did not. In fact, it drove me to get back on the apps, where I have had success. If I could go back, I would have bought a purse instead.

My first match was so off-point, customer service provided me with an additional match for free. My second match was OK; I was trying to keep an open mind and said I would see him again; he agreed, but ultimately neither of us reached out. After that, my matchmaker essentially asked me to lower my standards so she could have better luck finding matches for me. After arguing with customer service for a refund, which they refused, I switched matchmakers. It didn't help. The matches are only as good as their candidate pool, which is not impressive. I felt the matchmakers had quotas to meet, sending me on dates with people who were nowhere near what I was looking for. Twice, it took a while to find matches, and by that time I was already dating someone I met outside of the service. Note, they will not refund you if you find a relationship outside of Tawkify, only if that someone was found through their service.

Tawkify was a waste of my time and money. So much so, I forfeited my final two dates. Buyer beware prior to signing the contract; take note of the refund agreement as what they sell you on, vs what it says, do not align.

Date of experience: August 27, 2024
Tawkify C. Tawkify Rep
10 months ago

Hi there, we're sorry to hear that your experience wasn't what you were hoping for. We tried to reach out to you but did not hear back. Our team is here to help if you'd like to discuss further!

New York
1 review
0 helpful votes
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Still early stages
July 17, 2023

So far, I've only had the 1 coaching and matchmaking session. It's been not even a week. I heard this process takes longer than typical online dating, which I'm ok with. I guess I'm just not used to it

Date of experience: July 17, 2023
Texas
2 reviews
11 helpful votes
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Although I really clicked with my initial contact she is definitely an excellent closer and some things about the process were definitely clouded. I liked her and enjoyed our time talking but wish there had been less sell and more info. Maybe I should have asked better questions.

Date of experience: September 11, 2023
Texas
1 review
11 helpful votes
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Save your money
January 1, 2023

I have yet to have a date who paid $$$$ to find 6 compatible, successful women. I joined because there was to be verification of incomes etc so we could be matched accordingly. Not happened...nope that's not true...I gentleman from Houston...however still wondered how they got his telephone #... no matter...don't spend your money...it's not cheap...take a trip...more likely to find the love of your life wherever you land

Tawkify attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2023
Tawkify C. Tawkify Rep
over a year old

Thank you so much for taking the time to speak with me on the phone! It's always good to hear first hand how our services translate to each client's individual experience. I'm sorry that you felt your dates weren't financially on par, and as discussed we'd love to gift you a complimentary Matchable Membership. If you want to re-activate your profile at any time in the future, please just email my team and we will set you up.

Illinois
1 review
9 helpful votes
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Save your money and go somewhere else
March 1, 2023

No better than using match.com. They are just checking boxes to make sure you get the proper number of dates. You can save thousands of dollars by checking your own boxes on match.com. Honestly, a complete waste of time and money. The matchmaker could care less about the quality of the match. The just match you up and are in a rush to take your money regardless of your satisfaction with the matches. Don't bother spending thousands here and spend it somewhere else.

Date of experience: March 1, 2023
Tawkify C. Tawkify Rep
over a year old

Thank you for the feedback, Salvatore! I'm really sorry that you're walking away feeling like we don't care about your concerns. I was hoping we could have more of an in-depth discussion about things today, but I respect that your time is valuable.

What I took away from our call is that you feel your experience warranted an extra match, and are upset that one was not added. Unfortunately we cannot guarantee mutual chemistry between two people. While you rated the first two dates five out of five stars and wanted to see them again, they both declined second dates with you. I'm sorry that you felt their reasons for declining were bogus, and understand how puzzling it can be when chemistry isn't mutual. You did, however, tell your matchmaker that you were amazed at how well she matched you, and seemed very pleased at the end of the dates.

Your 3rd and final date wanted to see you again, but you declined a second date with her. My team had a call with your after that date, and while they couldn't provide you with an additional match they did offer to gift you complimentary Membership in our database.

Again, I'm sincerely sorry you're not feeling very sweet on us at the moment. But since you agreed on our call today to try out the Membership, let's see what the future holds. I'm hopeful that you'll have some more fantastic introductions and am wishing you the very best!

Massachusetts
1 review
10 helpful votes
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PS save your money!
March 14, 2023

This company has a bunch of rules that protect the matchmakers, but they really don't care about the clients. They just push you on dates with men that they choose for you just to meet a quota. The matchmakers don't really take into consideration what you want because they dont really take the time to get to know you. I dont think their pool is as vast as they claim either. There are other options out there. This was the worst $3000 I ever spent.

Date of experience: March 14, 2023
Tawkify C. Tawkify Rep
over a year old

We appreciate your feedback, Raina. Our compensation structure incentivizes matchmakers to set their clients up on quality dates, and they do not have a quota. We'd love to get some more insight into what happened during your experience that left you feeling this way. We reached out to talk but didn't hear back. We'd love to help, please follow up!

Pennsylvania
1 review
1 helpful vote
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We are still in the "get acquainted" stage.
October 25, 2023

We are still in the "get acquainted" stage. I have had one zoom call with Tania. Now it is mostly emails.

I would like to contact someone about my package because I have questions Tania could not answer for me. Not her fault, they are just not in her area of expertise.

Date of experience: September 25, 2023
Tawkify C. Tawkify Rep
over a year old

Hi there, we saw you mentioned having some questions about your package and tried to contact you on 9/27/23. Feel free to reach out to Customer Success any time at (844) 494-7280 or via email at cs@tawkify.com!

Michigan
1 review
1 helpful vote
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Rachael Ogilvie is my matchmaker and I couldn't be happier I was matched with her. She is kind, empathetic, listens and adjusts well, and feels like a friend who is there with you every step of the way. Our first meeting, I just felt like she got me - and even if she didn't - she asked so many great questions and made sure she was understanding what I was looking for. Throughout the process, she has been communicative, enthusiastic, and supportive when things haven't worked out. She has even given a gentle push to meet people I wasn't quite sure about that ended up turning out great. Dating can be tough and I really feel like she has my best interest at heart and truly wants me to find love. Anyone who gets her as their matchmaker is in great hands!

Date of experience: October 13, 2023