Tawkify has a rating of 2.2 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tawkify most frequently mention customer service, second date, and match maker problems. Tawkify ranks 590th among Dating sites.
This company responds to reviews on average within 12 days
This is my second round with Tawkify. The first time around I had a really strong communicator matchmaker. I felt like she really wanted to help me and was great with check-ins. Nothing came out of all the dates I went on though. A few years later I figured I'd give it another shot and realizing that this service isn't for me. Some things to be aware of: 1) Your matchmaker WILL NOT BE LOCATED IN YOUR CITY OR STATE- this means they'll pick date locations that feel far and inconvenient 2) Because they don't live anyway near you, they don't really have a sense of what dating is like in YOUR area. 3) After that first video chat, you'll never actually see your matchmaker again. You can request a phone call after a date, but otherwise expect just to be texting to a generic number to communicate. 4) There's no real sense of personalization. Expect messages like- we found a date for you- here's their basic info- they like dogs, fresh air and eating food- you guys will be perfect. No explanation of why they picked this person for you. I think we can probably do better in terms of matchmaking services, but this ones fine.
Date of experience: December 18, 2023
Waste of time and money. During the pitch I was told how the process really looks to find the ideal match and takes all the qualities you mention into consideration. The dates are just local eateries that take reservations- not special curated dates as advertised.
The first matchmaker sent me on a first date that seemed thoughtful but ultimately didn't work. The next match was a complete mess. He canceled last minute but I was told I needed to let him reschedule or it counted against me. So we finally have dinner and it's not great. Pretty clear he lied about some things. He doesnt align with what I indicated was important to me. He doesn't follow the tawkify guidelines and then the matchmaker implies I'm bitter and just not liking that these aren't working out. Doesn't listen to me at all.
The company did give me a different matchmaker and an additional match which is why I gave 2 stars but otherwise they do not deliver.
I'm in an area with a high population but one of the dates I went on said he got called regularly to go out and he got the sense they didn't have a deep pool of candidates. I have to agree. The men I met didn't indicate they were at interested in anything meaningful with anyone. Free dating apps can give similar results without the blind date aspect.
Date of experience: July 22, 2023
Hello - I'm sorry you did not have the experience you were hoping for with Tawkify. I know we are discussing potential solutions and my suggestion is to reach out to our Customer Success Team as we want all of clients and members to have a great experience with us!
Don't do this. Do not do this. You do not know who you're going out with. You are set up on a date and do not know their name or who it is. Then you have to find them in the restaurant or wherever a bar or wherever. You have nothing in common. They find these people at random. Believe me, they are not attractive or anybody that I would ever go out with. I was actually matched up with people. Several people that I felt had absolutely nothing in common with me or found them attractive. Matter of fact I found them appalling. Do not do this if you do. You have lost your money and the disappointment behind it is incredible. You will not get your money back. These people don't care who you go out with. They will set you up with anybody. Do not do this. My last phone call was received today by the customer service person asking me if I wanted to forfeit. Forfeit. I told him was not the word I would like to use. I wanted my money back. This is a scam. There's nothing worse than waking up and realizing that you just been scammed out of a bunch of money. Do not do this
Date of experience: May 24, 2023
Thanks for your feedback. We reached out to talk but didn't hear back. If you can let us know who you are, we can look into your concerns and be in touch.
They make up stories and lied to me. They charged me $15k for 12 matches, but later I found it costs only 6k. Obviously they upped the price after interviewing me. They are liers and no integrity in business
Tip for consumers:
Con artist comoany
Date of experience: January 16, 2021
Hey David, we did just have a holiday sale in late December through the first week of January that included a 50% off 12-Match special, but we did not (and would not) change our prices in the manner described here. That said, we will look into this directly to make sure we understand what occurred and are able to support you better from here! I will reach out in a private message to gather your email address, then I'll get this into client success team hands right away.
DECEPTIVE business practices and VERY expensive…they do a great sales job but HORRIBLE service. Totally amateur and dishonest. Don't buy their hype. Total scam
Tip for consumers:
Worst experience—high-priced scam
Date of experience: October 31, 2023
My experience so far has been 1.45 hours of questionnaire. This question should be asked after some dating experience since that's the whole idea.
It seems like a better idea than the other dating sites
Date of experience: September 10, 2023
Hi there, we reached out to you on September 11th but didn't hear back. Sorry to hear that the review prompt came too early and we look forward to seeing your review once you've experienced Tawkify's service!
Our Customer Success Team is available any time should you have any questions or feedback. You can reach them at (844) 494-7280 or via email at cs@tawkify.com. Thank you!
Had a pleasant conversation with my matchmaker Rachael. I will wait to see if she is clear on what I am looking for.
Hoping to get some good matches by using an actual person.
Date of experience: July 21, 2023
While it's been a few months since I used the service, the more time passes and each additional solicitation I receive I feel more like I was simply scammed out of my money. My NUMBER one reason for using the service was because I wanted to date people who was more intentional and get AWAY from the free dating apps. However, I made a pricey purchase only to be matched with guys who hadn't paid a penny, they'd been in the database for a couple years with the open opportunity to date as many people as they matched with. However, is paying people are paying per match! The matchmaker was a doll and I don't blame her, however there wasn't any check up and reviews on the process afterwards to see how I was feeling. Nothing to check in to see if I was satisfied, to get my opinion about the process once my package completed. I just continue to receive emails and surveys asking questions about the payment process and was it easy?! Or emails for me to recommend my friends. Sorry, but not sorry, I was missed handled I'm certainly not recommending anyone. I even emailed and provided negative reviews on the forms trying to communicate internally, but NO ONE has reached out.
Date of experience: February 10, 2023
Hi Shronda! We messaged you because we absolutely want to talk more about your feedback. Please follow up!
Ver rude agents, instead of listening to your situation, they use humiliating language. No sense of understanding the people situation.
Date of experience: January 19, 2023
From me deciding to give Tawkify a try to speaking with my matchmaker I have received nothing but good experiences and support from the team
I chose Tawkify because I wanted to give my love life a real chance to find my someone special and me going thru apps and swiping left and right wasn’t giving me the results I was expecting.
Date of experience: September 2, 2023
I have had a great overall experience. Everyone is nice and helpful. I have learned a lot of insight about myself.
Because it intrigued me and seems better than a dating app.
Date of experience: July 28, 2023
I am just getting started and am still waiting for matches. I feel very supported and ready to try this ultimately.
I was getting approached by unsavory people on the online dating sites I tried.
Date of experience: July 26, 2023
I have appreciated the support and patience of the coach and matchmaker. The articles have been helpful as I begin to navigate this journey.
Privacy and the help of an experienced person to filter and guide me through the process.
Date of experience: July 17, 2023
I just joined Tawkify so I don't have a lot of experience to pull from. So far, so good with my first coaching session and matchmaker.
The other dating sites are too noisy and take too much time. Plus, I have a friend that is also on the site.
Date of experience: August 7, 2023
I had 1st meeting with my matchmaker a week ago and still haven't heard from her since about potential matches
Date of experience: September 13, 2023
After weeks they finally found a quality match! He looked old enough to be my dad and live with his mom
I’m tired of making bad choices.
Date of experience: July 21, 2023
Constance did a phenomenal job matching us. I am certain we could not have made the match on our own.
Date of experience: May 10, 2023
I am a paying client. Lori, my matchmaker took significant time to get to know me. I am a Christian and an organic farmer. Based on my previous on-line experience there are few women in my demographic (55-65) interested in my sort of rural life. I read a UK study that concluded that those who met online (older than 50 yr demographic) are six times more likely to divorce in the first three years of marriage compared to those who met through family, third parties or friends. Full stop! I let that sink in.
There is a great benefit having a third party trained matchmaker sort and match you with a person you might not consider if you were on-line. (my matchmaker was a trained therapist with a lot of good intuition and wisdom).
Fast forward to signing up with Tawkify. My advice is to be really honest and know yourself and spend time doing inner work understanding your past, your mistakes and the path your life has taken and to own your stuff good and bad. Once I had done this deeper excavation I was able to get real clear on my top 10 non-negotiables and then narrow them down to three non-negotiables which I shared with Lori.
The first two dates were OK...and really helped Lori zero in on a better match for me. The third date misrepresented herself and Tawkify promptly gave me a 4th date. It took 4-6 weeks to set up but the 4th date was also a paying member and she was of the highest qu no additional chargeality... we hit it off right away. Our matchmakers were flexible in our desire to meet outdoors as well. That first date (#4 with Tawkify) was early August 2021. Both of us have farmed. Both are committed Christians. Both love, love the outdoors, hiking, camping, and all that entails. We have dozens and dozens of things in common and are asking each other "how can I help you grow?" We just announced our engagement and will be married this July.
It is not quick, but can be worth the work, and the wait. In my experience Tawkify's matchmakers do not have some magic wand but it can be helpful as they may see potential people that I might not have considered if I was reviewing on-line profiles.
If you are willing to get real honest and do some inner work I think Tawkify can be helpful if you are looking for a life partner.
I was looking for a skilled third party to help rather than doing on-line dating apps. Tawkify’s matchmakers do not have some magic wand but I thought it would be more helpful as they may see potential people that I might not have considered if I was just reviewing on-line profiles.
Date of experience: May 10, 2023
Tawkify was a great investment as I met my Fiancee (she was my 1st match) thru the service and will be getting married this Spring.
I researched Matchmaking services and was impressed by Tawkify's approach.
Date of experience: May 15, 2023
First of all I would definitely definitely not sign up with this dating service. They set me up with a Matchmaker named April from Chicago Illinois. At first she seemed like she cared about her clients and was doing a pretty good job. Then after the 4th match she just didn't seem like she cared and she was throwing anyone and everyone your way. She was more concerned about her Wildlife Style displaying herself on Facebook with her wild pictures going to exotic places, showing herself in a string bikini a g-string bikini, showing her tattoos off, showing everyone that she doesn't wear bras. It was very insulting to me and the service she gave you what's pathetic. She used to work for Luma there's a reason why she doesn't work there anymore and talkify was so desperate for matchmakers they hired her. Fortunately I got part of my money back. Talkify thought that the service she was giving me was acceptable wish she was not taking your phone calls not allowing her calendar to be displayed so you could make a phone call to her. Do not sign up with this firm
Tip for consumers:
Please stay away from this firm and their pathetic matchmakers. They truly don't care about their clients and I'm more concerned about having a good time and partying and displaying themselves in a moraless manner
Date of experience: November 7, 2022
Jessica was very thorough and took the time to get to know me. Im looking forward to my first matxh!
Tired of all the poor quality in using dating apps and looking for a high quality long term relationship. I’m a busy professional who works from home so difficult meeting new people. Hopefully Tawkify can do the hard work of searching for a great match for me.
Date of experience: August 22, 2023
I signed up for 6 dates with Tawkify. The first was meh but it was the first so sure, second was nice but they werent interested in me. THIRD was so far from what i was looking for i was insulted, and worst of all with that one i was pressured into the date by my make maker Heather despite me saying i didnt want a long distance from my match. But she INSISTED this was a great match and it was beyond awful. So i complained and they gave me a new matchmaker which put me back a square one. The 4th date was amazing i got an incredible review from the date (which i got from all the dates mind you) but again they weren't interested in me. 5th date was meh. AND THE FINAL DATE which after all my notes to my match maker and me telling them to take their time please find what im looking for, they toss another mid experience with a nice girl who "got friend energy" from me. So 6 dates and a large some of money later i never even got a text back despite good dates and glowing reviews for me. Im not only disappointed but never felt like i was actually heard or that they cared about my experience. DO NOT DO TAWKIFY.
Tip for consumers:
I hope as many people see this review as possible cause this clown show deserves the bad press.
Date of experience: July 11, 2023
Hello - I reached out on 7/20 and did not hear back from you. Please reach out to our Customer Success Team if you ever need anything!
I purchased the 6 date package late last year for $3500 and the initial experience was incredibly slow. My matchmaker found me about 1 date every 2 months and the match maker got fired or disappeared after the 2nd date. Also, before the 2nd real date we had somebody cancel at the last minute. The 1st and 2nd date were women I had no chemistry with.
The new matchmaker that replaced the other has basically been trying to force feed dates down my throat. I laid out my criteria and they pick out the bare minimum requirements of what I'm looking for and also try and get women older than what I set my age range at. The 3rd date I actually liked, but she didn't like me back. The 4th date the girl basically just started staring at the wall like she was bored out of her mind and I ended up not caring after. The 5th date showed up 10 minutes late and tried basically rushing so they could leave. I'm still waiting on the 6th date, but I'm not holding my breath.
Also, it's pretty clear that they're trying to treat this like speed dating. Literally the day after I finish my date they already have another person lined up. My guess is they just find the same girls and just throw them against a bunch of matches.
Also, the women they pick are not high quality at all. 3 of them were 28-30 year old women still living at home, 1 was incredibly overweight, and 2 I asked about the process from their PoV, and they just said that they get interviewed for 5 minutes before setting up a date.
The TLDR was this was 100% a waste of my money. I went with a matchmaker because I work 12-16 hour days and money isn't an issue so I thought they'd do the work so I don't have to sit on phone apps for hours a week. Nope, should have stayed on the apps.
Date of experience: May 30, 2023
So far the experience seems great, however I think with time I will be able to give a full review.
It's something different to try as an approach for dating.
Date of experience: August 12, 2023
Tawkify is a modern relationship development experience designed to help singles avoid the pitfalls of modern dating and achieve relationship success.
Our proven method saves time and frustration, protects your privacy and safety, and helps you date productively – with a focused process that combines hand-selected matches, personalized date introductions, and ongoing support.
Hi there, thanks for sharing this feedback. Your experience is important to us and we want to help. We reached out to you in your inbox-- feel free to connect there or you can get in touch with our Customer Success Team at (844) 494-7280 or via email at cs@tawkify.com. Thank you!