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Tawkify

Overview

Tawkify has a rating of 2.2 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tawkify most frequently mention customer service, second date and match maker. Tawkify ranks 584th among Dating sites.

service
43
value
44
quality
44
This company responds to reviews on average within 16 days

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582 reviews
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Tennessee
1 review
0 helpful votes
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Wrong Method
October 24, 2023

Relationships need to begin with an in-person assessment. These types of methods where you talk online first are designed to leave you disappointed in-person. The way to shake the stranger lock is to be expecting an in-person one on one, you just need to know the face and the name first before the in-person, the less that is said online the before the in-person meeting the better.

Date of experience: September 24, 2023
Tawkify C. Tawkify Rep
over a year old

Hi there, we're curious to learn more about what you're referring to when you mention talking online before meeting. Tawkify is a completely confidential service and there is no contact between the two parties in advance of the date. Tawkify dates almost always happen in-person, with the exception of our Video Connect Service.

We’d love the opportunity to explain our method and help clarify! Feel free to reach out to our team if you’d like to learn more.

Oregon
1 review
7 helpful votes
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I can't say enough good things about my matchmaker at Tawkify. Signing up took me a bit since I was unsure if I could afford the service, but I can't be happier that I decided to do it. I've been on 7 dates since I signed up in November, and have paused my remaining matches as I am in a relationship with my 7th match and there are lots of sparks flying :)

Date of experience: March 30, 2023
Alabama
1 review
3 helpful votes
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Match Maker was rude
January 4, 2023

I was contacted by Tawkify to set up a profile to match with men. I did not have an account. Apparently I matched with someone and this match maker set up a video chat with me. She asked me questions and was very rude about my take on a political issue. She was making fun of my opinions and was just very rude. If I was you, I would run. The last thing she said was she was going to be sure to tell the other match makers about what I said and I am sure she is slanting it with her biases. So that is fine with me. I just think you need to know that if you don't agree with the match maker, you are out! So basically the man that paid for this service will never meet a possible match because of his match makers opinion. That, in my opinion, is a rip off!

Tawkify attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Tawkify C. Tawkify Rep
over a year old

I'm sorry that we missed each other today! Matchmaking is inherently such a vulnerable process, and the last thing we want is for anyone in our community to feel judged for their beliefs or preferences. I'm disappointed that this was your experience. It looks like you had a screening with another matchmaker after this review was posted, and I hope that one was more reflective of our culture. Please know that we appreciate having you--just the way you are--as part of our community.

Texas
2 reviews
2 helpful votes
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I'm still in the very beginning stages of working with Tawkify and I can't believe how transformational their process has already been for me. I ended up transferring to a new matchmaker when I realized the first pairing wasn't the best fit, and am blown away by how much my new MM 'gets me.' I really feel like she's going to find the right, super unique, dream matches for me to start my dating experience again. Not to mention the BRILLIANT coach they have on staff. My first coaching session no joke changed my life - it opened up an awareness of how my past trauma has filtered out the kind of men I actually want to be with, and I'm taking steps to heal that so I can make the most of the incredible matches I'll be paired with when that happens soon. Honestly, I feel so excited and affirmed by this process and can't wait to see how it all turns out. Whether I 'find my match' or not through this process, I will have found more of myself and that's worth it all.

Date of experience: September 6, 2023
Connecticut
1 review
6 helpful votes
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I had a terrible experience with this dating service. For the nearly $10k price tag, the quality of the matches and the quality of the service are woefully inadequate. In my view, the matchmakers did not actually pay attention to your personality or preferences, despite the promised bespoke process and individualized search. And the frequency, number, and quality of matches was terrible. I live in New York City and had virtually no limitations or filters on the matches I would consider, yet tawkify professed not to be able be able to find me a date. (I'm a successful, active, objectively attractive woman in my early 40s.). Every time I expressed concern about the process my matchmaker shut off communication and sent me to customer service. It was a tremendous waste of my time and energy and I do not recommend this to anyone.

Date of experience: March 31, 2023
Tawkify C. Tawkify Rep
over a year old

I reached out to see if we can help, but it sounds like you aren't open to talking, Melissa. I can respect your decision and wish you all the best. If you change your mind then please just follow up!

New York
1 review
0 helpful votes
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He was not a guy I enjoy.
October 2, 2023

While he was nice, he just wasn't for me. He was clearly not in good shape, and he also isn't really in healthcare. He's a biller, albeit for a healthcare institution.I work out and would like to be with someone who also does.

Date of experience: September 2, 2023
Tawkify C. Tawkify Rep
over a year old

Hey Carol, thanks for sharing your feedback and we're sorry to hear your date wasn't what you were hoping for.

Although we hope that every match will be a winner, this can be a normal part of our process as each date is a chance for our matchmakers to learn more about what you're looking for and get you closer to finding the one. Our matchmakers will have this information on record when it's collected via the post date feedback form.

Please reach out to our Customer Success Team if you ever need anything!

Rhode Island
1 review
10 helpful votes
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They make up stories and lied to me. They charged me $15k for 12 matches, but later I found it costs only 6k. Obviously they upped the price after interviewing me. They are liers and no integrity in business

Date of experience: January 16, 2021
Tawkify C. Tawkify Rep
over a year old

Hey David, we did just have a holiday sale in late December through the first week of January that included a 50% off 12-Match special, but we did not (and would not) change our prices in the manner described here. That said, we will look into this directly to make sure we understand what occurred and are able to support you better from here! I will reach out in a private message to gather your email address, then I'll get this into client success team hands right away.

New Mexico
1 review
9 helpful votes
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DECEPTIVE business practices and VERY expensive…they do a great sales job but HORRIBLE service. Totally amateur and dishonest. Don't buy their hype. Total scam

Date of experience: October 31, 2023
New York
1 review
3 helpful votes
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Waste of money
August 28, 2023

I paid $100 to be a part of their database, which got me one call where they tried to upsell me the whole time and then never heard from them again. Like, at least send updates. What a scam.

Date of experience: July 29, 2023
Tawkify C. Tawkify Rep
over a year old

Hi David - Matchable members opt into our pool of eligible matches for clients. If you haven't been contacted, it means we don't currently have a client whose expressed priorities and preferences are a mutual fit with yours - but remember, while this passive option doesn’t guarantee matching, there is also NO LIMIT to the number of times members can be matched with clients, and our database community grows by 2K+ every month so the dynamic in any given area is constantly in flux (and any day could be ‘the day’). For best match probability, please ensure your private profile is completely filled out! If you have any questions please feel free to reach out to our Customer Success Team.

New York
1 review
0 helpful votes
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Had a general question and was answered
September 21, 2023

I didn't understand why I was getting a lot of alerts for background checks. Tracy assured me it was merely coincidental and nothing to do with my Membership

Date of experience: September 21, 2023