Tawkify has a rating of 2.2 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tawkify most frequently mention customer service, second date and match maker. Tawkify ranks 587th among Dating sites.
First of all I would definitely definitely not sign up with this dating service. They set me up with a Matchmaker named April from Chicago Illinois. At first she seemed like she cared about her clients and was doing a pretty good job. Then after the 4th match she just didn't seem like she cared and she was throwing anyone and everyone your way. She was more concerned about her Wildlife Style displaying herself on Facebook with her wild pictures going to exotic places, showing herself in a string bikini a g-string bikini, showing her tattoos off, showing everyone that she doesn't wear bras. It was very insulting to me and the service she gave you what's pathetic. She used to work for Luma there's a reason why she doesn't work there anymore and talkify was so desperate for matchmakers they hired her. Fortunately I got part of my money back. Talkify thought that the service she was giving me was acceptable wish she was not taking your phone calls not allowing her calendar to be displayed so you could make a phone call to her. Do not sign up with this firm
My experience so far has been 1.45 hours of questionnaire. This question should be asked after some dating experience since that's the whole idea.
While it's been a few months since I used the service, the more time passes and each additional solicitation I receive I feel more like I was simply scammed out of my money. My NUMBER one reason for using the service was because I wanted to date people who was more intentional and get AWAY from the free dating apps. However, I made a pricey purchase only to be matched with guys who hadn't paid a penny, they'd been in the database for a couple years with the open opportunity to date as many people as they matched with. However, is paying people are paying per match! The matchmaker was a doll and I don't blame her, however there wasn't any check up and reviews on the process afterwards to see how I was feeling. Nothing to check in to see if I was satisfied, to get my opinion about the process once my package completed. I just continue to receive emails and surveys asking questions about the payment process and was it easy?! Or emails for me to recommend my friends. Sorry, but not sorry, I was missed handled I'm certainly not recommending anyone. I even emailed and provided negative reviews on the forms trying to communicate internally, but NO ONE has reached out.
Hi Shronda! We messaged you because we absolutely want to talk more about your feedback. Please follow up!
Ver rude agents, instead of listening to your situation, they use humiliating language. No sense of understanding the people situation.
From me deciding to give Tawkify a try to speaking with my matchmaker I have received nothing but good experiences and support from the team
I am just getting started and am still waiting for matches. I feel very supported and ready to try this ultimately.
I have had a great overall experience. Everyone is nice and helpful. I have learned a lot of insight about myself.
They pretend they have a date for you, and then lie, week after week. No date ever happens. $#*! show.
Hi Nikki, we tried to contact you on 10/23 to see how we could help but didn't hear back. Our team wants to help resolve this and ensure the best experience possible, please feel free to contact us at (844) 494-7280 or via email at cs@tawkify.com.
Answer: Thanks for your interest in Tawkify! With over 10 years in business, Tawkify has the largest matchmaking database in the country and a record of 200,000+ strong matches. We're the highest rated dating service on TrustPilot with 4.5/5 stars and you can see our media shoutouts from sources like the New York Post at tawkify.com/w/press-features. You can also hear from real Tawkify couples at tawkify.com/w/stories or on our social media at instagram.com/Tawkify. In terms of our database, we have match candidates and clients all over the country. We only accept new clients after thorough review to ensure that we have sufficient candidates for them based on their location and match preferences. Please reach out if you have any other questions!
Answer: Hi there, as a matchable member you will be considered as a possible match for Tawkify clients and our matchmakers will reach out if they find a match that could be a strong fit. If you are not contacted, it means that we do not have a client in your area whose values and priorities align with yours at this time. That being said, members have unlimited potential matches, and many of our success stories are matches between clients and members!
Answer: Thanks for your interest in Tawkify! As the highest rated dating service on TrustPilot, finding life-long partners for busy professionals is our specialty. Tawkify experts go beyond superficial profile stats to choose matches based on your values and preferences. We handle all of the communication and date logistics so that all you have to do is show up! When you're looking for a real relationship, there's no comparison. Please reach out if you have any other questions!
Answer: Thanks for your interest in Tawkify! Our team is available 5am to 10pm PST. Call us at 1-844-494-7280 or email CS@tawkify.com.
Answer: The app so much better because you can look at photographs and get a sense of the person and you know yourself much better than these matchmaker so only meet you for an hour and then only give you a 10 or 15 minute follow up. I actually feel bad for these matchmakers, because I think they are forced by this model to deal with a lot of very disappointed people.
Hi there, we reached out to you on September 11th but didn't hear back. Sorry to hear that the review prompt came too early and we look forward to seeing your review once you've experienced Tawkify's service!
Our Customer Success Team is available any time should you have any questions or feedback. You can reach them at (844) 494-7280 or via email at cs@tawkify.com. Thank you!