TeamViewer

Couldn't cancel normal way my subscription with TeamViewer, and got Inkasso debt... Very bad and unethical service.

Terrible company. Don't do business with it. Their Automatic Renewal gambit is outrageous. They ripped us off for $1,200.

Although this site itself is legitimate, the use of its software Teamviewer is being abused by scammers, the software is designed to be used by participants that want to link their computers together for meetings & to be able to diagnose problem on each others desktops, The abuse of this software & the scam comes about, when someone phones u to say they are from Microsoft & have spotted virus & other nastys on your computer, which is a lie as this cannot be done like this, they then ask you to install TeamViewer so they can take control of your computer & show you things that will scare you, but these things are actually quite normal, they then ask for money via your credit card & will charge you many times over, if u don't give then your card details at this point they will delete stuff off your computer & make it unusable, so at the beginning of the call hang up immediately or refuse to install the software they will get annoyed this shows they are not genuine Microsoft & no one would ever call you like this anyway, if you think your computer is at threat buy & install McAffe or a similar virus killer, what ever else gets past these virus killers is small potatoes you could add spyhunter to totally clean your system, & Advance system care from Iobit which u can just use the free program, remember if someone calls you its likely to be a scam, or not in your best interests, if you wanted it you would of called them.

Nice features, like session recording and online interface and account. Free for personal use. Splashtop has an annual fee for the same features.

Hello, I wanted to give my quick comments on Teamviewer. I use Teamviewer very occasionally to help my sister in Canada who has autistic child back up medical files and emails with doctors. (There are years of info, related to her autistic son that she cannot afford to lose.) So, once every 2 months I would use TeamViewer, to access her computer, tidy it up and move her files and documents and photos the cloud.

*** Now Teamviewer cuts my connection every 2 mins (unworkable!) and they state that my use has been detected as commercial use! (say what?) Worse there is NO live or chat support for personal Teamviewer users. You have to go to their website and submit messages and wait a few days (I think?)

It is not a very friendly process and I just learned that you can ask for a reset of your Teamviewer back to 'personal use'. To do this you have to go to "https :// www.teamviewer. Com/en/reset-management/", get your device validated, re-log on, complete the PDF stating you are a personal user, print out, sign, scan the signed PDF, and re-upload to the same website and then wait 2 days for a response! The alternative is to pay 49 $ a month (yikes) it seems for a license (which doesn't make sense if I only use Teamviewer occasionally and clearly for personal use.)

So... I am disappointed with Teamviewer and what seems to be a desire to just charge more and more... or force people the commercial route direction for large monthly premiums.

*** After my TeamViewer fiasco at being branded a commercial user, I chatted with Kara from "ANYDESK". ANYDESK seems to be a nice alternative and it is free for personal use (https://anydesk.com/en/downloads). I will test their software 1 or 2 times and, if I like it, then I don't mind going the LITE version for $10 a month even thought i could use the personal version for free. I would like to encourage companies that are sensitive to people's needs and are not so greedy and that don't waste my time.

Thanks for reading

PLEASE PEOPLE READ THIS & PASS THIS INFO ON TO EVERYONE YOU KNOW & LOVE. TEAMVIEWER QUICKSUPPORT IS A SCAM I REPEAT IT IS A SCAM. DONT CALL PAYPAL OR ANY OTHER COMPANY WITHOUT LOOKING AT REVIEWS FIRST. THIS COMPANY GOT ME, DUE TO TRING TO CALL PAYPAL CANCELING ANOTHER ORDER THAT I NO LONGER WANTED. A FOREIGN INDIAN LADY ANSWERED THE PHONE, WALKED ME THROUGH THE PROCESS OF GOING INTO NOT ONLY MY PHONE THROUGH THE SCAM APP BUT GOT INTO MY PAYPAL ACCOUNT & HACKED INTO MY ACCOUNT. PAYPAL JUST SENT ME A BILL, OHHHHH NO NOT ME HONEY. I REPORTED THE INFORMATION TO MY BANK, PAYPAL & NOW TO YOU! AS I ALWAYS TYPE I WORK TO HARD FOR MY $$$$ TO BE TAKEN AWAY BY SOMEONE ELSE. KARMA WILL COME VISIT THAT PERSON OR PEOPLE FOR DOING THIS... I TRULY BELIEVE THIS IN MY. DO NOT I REPEAT DO NOT ALLOW PEOPLE TO TAKE ADVANTAGE OF YOUR HARD WORK/ $$$. BEFORE YOU GIVE ANY INFORMATION GOGGLE THE COMPANY OR REVIEWS AND REPORT THEM SOB'S. I WILL FIGHT FOR MY FREEDOM TO SPEND HOW I LIKE WITHOUT THE FEAR OF GETTING SCAMED. I HOPE PAYPAL WILL INVESTIGATE THESE PEOPLE AND HOLD THEM FULLY ACCOUNTABLE FOR THEIR ACTIONS, DEMANDING LONG PERIODS OF INCARCERATION IN THEIR COUNTRY FOR TAKING ADVANTAGE OF HARD WORKING CITIZENS.
TEAMVIEWER QUICKSUPPORT IS A SCAM!

I would give it less than 1 star but I cant. Your dumbass software for some reason doesn't have a $#*!ing password reset which I dont understand you dont know how to $#*!ing codie it with your dumb $#*!ing lazy tope cabbage eye $#*!. And THEN I cant $#*!ing connect to my device even THOUGH I am connected to the same $#*!ing account. And then lastly I couldnt $#*!ing connect with the partner ID and I hope the ceo $#*!ing sees this to see how $#*!ing stupid your dumbass software i. I dont understand why you even want people to pay 100 dolars per m,onth or year whatever the $#*!i your greedy $#*! is wiuth your dumbass $#*!. You have $3 billion dollars in your dumbass company which I hope an idian hacker steals it all and instead gives it too a homeless person which will probably buy drugs with it but I have more respect for that then your dumbass lazy $#*! $#*! not hiring coders to $#*!ing make a simple reset password. So $#*! you you fat $#*! $#*! with your dumbass te cabbaged eye $#*! $#*!er I know I said it again but Im $#*!ing tired of your $#*! not working. I hope you stub your toe espically your pinky toe and I hope there is a needle right in that spot as well and hope a drunk blind man spills 294 degree water on that exact same toe to make blistering hot tempature. Goodbye.

Complete trash. I've used about 10-12 different remote software and TeamViewer is by far the worst.

My reliance on modern technology has always felt empowering until the day I found myself stranded across the globe, victim to an unforgiving 2FA system that locked me out of my lifeline, courtesy of Teamviewer remote control tool.

Teamviewer prides itself on its robust security, and in many ways, it delivers. Its two-factor authentication (2FA) system adds an extra layer of protection to keep unauthorized users at bay. Unfortunately, I've discovered firsthand that their emphasis on security comes at the cost of compassion and common sense when it comes to customer service.

Upon losing my phone, I quickly realized I had also lost access to my 2FA app. My error, of course, was not keeping a recovery code – a mistake I won't repeat. I reached out to Teamviewer for help, fully expecting them to have some form of alternate authentication. After all, isn't that the norm in the 21st century?

Sadly, the answer was a resounding no,apart for their suggestion of using a recovery code which I did not have. Despite having recovery mechanisms in place such as disabling 2FA from their end, Teamviewer refused to entertain any other authentication method. Instead, they kept me locked out of my account.

Stuck in a foreign country, I found myself unable to access my main computer remotely, effectively crippling my ability to manage my finances and execute urgent payments. This restriction caused severe disruption to my client work as my local machine was the only place where my work data resided. The result? Disappointed clients and lost business opportunities.

In my desperation, I was forced to cut my travels short and embark on a *******-mile journey home just to regain control of my digital life.

Throughout this ordeal, I reached out to Teamviewer multiple times, only to receive robotic, templated responses. I even offered to provide additional verification like my passport photo selfie - a sign that I am who I say I am. But these were not deemed sufficient.
My ordeal with Teamviewer was a wake-up call, a brutal lesson about the pitfalls of 2FA and the perils of placing complete trust in Teamviewer customer service. As I was stranded and helpless, Teamviewer remained steadfast in their robotic and rigid adherence to policy, indifferent to the hardships I was facing.

My experience was a rude awakening to the reality that security protocols can sometimes become chains rather than shields, trapping genuine users out in the cold. I sincerely hope my ordeal serves as a wake-up call for Teamviewer and other companies who adopt similar stringent policies.

In conclusion, potential users must know this: with Teamviewer, you may find yourself not just locked out of your account, but locked out of your life, stranded in a predicament from which the company seems unwilling to release you. This is not just a remote control tool, but a tool that can remotely control your fate, as it did mine.

It is the worst service experience that I ever had encountered within US. About one year ago, when I used this service to connect my own personal laptops at the different locations within home. The teamview technical support contacted me and claim that this is for the business usage. Even if the teamview claim that any non-commercial usage will be free and my usage of teamview is quite low frequency (only once or twice within one week). Out of supporting their business, I paid one year fee. However, they put so-called automatic renewal clause in a link to activate the first year's usage via a "no-reply" email address. In other words, even if your paying for the one year fee, you can not directly use it unless you clicked the agreement. Secondly, before reaching the deadline of renewal, this company NEVER sent any reminders to the clients there is an auto-renewal for the license. Also when I decide to cancel it or opt-out, it seems that nowhere to find the direct cancel button on their webpage. So I sent them an email via their email link (support-request@...) on their website (showing at that time) to request the cancellation. However, I never received an response. A few weeks later, I received an invoice of $588 to claim that I ordered the service. At that time, I called their phone number and noticed that there is so-called ticket system to cancel the service. Then I sent an email via ticket to request the cancellation. To my surprise, the service representative still claimed that I ordered the service and owed another new year's fee since there is "so-called" 28-days in advance before the expiration. It is very sensational! No any other companies within US have practiced the service like this especially to a non-commercial or individual client. Not allow clients to cancel even if the users do not need the service. After a few emails exchanges between that service representative and I, the service representative still claimed that they never received my cancellation request and insisted that I "ordered" the service and need to pay for another year's fee. By the way, if one does not go through their so-called ticket systems, your email message will NOT be considered as a valid request and will NOT be handled in fact! After another few weeks, they kept sending me invoices along with the so-called fees, increasing weekly. I would like to share such an experience of this notorious company to all peoples to fully aware of this kind of business practice here.

I would strongly suggest that all US consumers who have experienced such an auto-renewal trap or fraud should report your own experiences to the US Federal Trade Commission for further investigations. Let us help to purify the business environments within US. We only need those companies who are honest and ethical to be prosperous within US.

This is my side of the Story
I am is 62-year-old a restaurant owner in California I have my restaurant for 40 years I have in their 9 computers on the server for my POS system in my home I have five computers' desktops and I also have 3 laptops.

I work on all my computers software and hardware on my own... I made my first website for my restaurant on 1994 by getting a book ( Front Page By Microsoft) and studying how to make a web page way before most of the people know what worldwide Webb
( the internet) was...

Someone from the German company TeamViewer the representative in America it's trying to tell me that is my fault that I LEFT THE RENEW button on automatic in their website. I used the program from Tim viewer for about 3 months I made sure four times that the RENEW button WAS OFF...

By the way……. I found one of the many Webb sites

That people write reviews for TeamViewer

https://au.sitejabber.com/reviews/teamviewer.com/amp

As of today

11/11/2021 TeamViewer out of

113 reviews by a big coincidence 92 of THEM HAVE THE EXACT PROBLEM THAT I HAVE...

This is what they say code:

<<Overview

TeamViewer has a consumer rating of 1.85 stars from 113 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TeamViewer most frequently mention customer service, credit card and personal use problems. TeamViewer ranks 6th among Remote Desktop sites>>

I turned to PayPal and I am waiting to hear from them…they are investigating.

Because when you have ON ONLY ONE WEBSITE 92 REVIEWS STATING THE SAME PROBLEM WITH TeamViewer

I can't tell what is it that you don't understand about the proticular company...

This is plainly the definition of cyber crime. It's okay because if you have time you can read this REAL STORY...

https://www.historyonthenet.com/the-titanic-why-did-people-believe-titanic-was-unsinkable

"Why Did People Consider the Titanic Unsinkable?" History on the Net
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