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TeePublicReviews 2,323

3.9

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TeePublic Reviews Summary

TeePublic has a rating of 3.9 stars from 2,323 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.

service
904
value
875
shipping
867
returns
693
quality
835
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Ohio
1 review
1 helpful vote
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Prompt, thoughtful, and thorough response to an issue I had with entering my billing information. Ordered from them again!

Date of experience: October 22, 2021
New York
1 review
1 helpful vote
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My items shipped very quickly and was able to exchange for a larger shirt size very easily. Support responds very quickly and is very helpful

Date of experience: October 22, 2021
Belgium
1 review
0 helpful votes
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Never mind Brexit!
October 23, 2021

At first, I was not sure about ordering something with TeePublic... Who knows what happens if you order something in the U. K. after Brexit, will the sweater arrive in time for my daughter's birthday (we live in Belgium), how about customs etc etc. But finally I did order. Because this sweater was really made for her. Then I soon realized that I ordered the wrong size. I immediately contacted customer service, only to learn that my order had already been shipped! Today, only one week after my initial order, I have received confirmation that the second sweater - in the right size - is already on its way. So it will arrive in time for my daughter's birthday, without any extra charges. I even don't have to send the original order back! And in the meantime I have received several kind mails from Teepublic customer service, telling me all that I need to know. For me this is a unique customer service experience, for which I am truly grateful. So to all potential TeePublic customers outside the UK, hesitating to order: Never mind Brexit, you will get your order sooner than you think and in the nicest possible way!

Date of experience: October 22, 2021
South Carolina
1 review
1 helpful vote
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Great customer service
October 23, 2021

Ordered a tee of specific color and lettering. When I received it the lettering and tee were close in color and the lettering was hard to read. I called service and they sent another tee at no cost to me and actually credited my account as that particular tee had gone on sale since I received my first one. No hassles. Thx!

Date of experience: October 22, 2021
GB
2 reviews
0 helpful votes
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My large item was too small... I offered to send back to swap... company said I could keep original and they sent a larger size... How many companies, especially these days, would/could offer this kind of service... Tee has gone to a more slender pair of shoulders... Designs are unique, rare and original...

Date of experience: October 22, 2021
Germany
1 review
2 helpful votes
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Tshirt quality is good and not see through. The prints are vibrant and looks sturdy. I made a mistake with the sizing and when i requested an exchange, they immediately sent the correct ones and urged us to keep the prior shirts. The correct sizes arrived today, and as for the others, we will share it with his friends They'll look cute in pairs hehe.

Thank you, TeePublic!

Date of experience: October 22, 2021
Michigan
1 review
1 helpful vote
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BEST COMPANY EVER
October 22, 2021

I ordered a tee shirt for my granddaughter with the instrument she plays. The shirt arrived timely, but was way too small. I emailed about making arrangements to exchange the item. I was answered promptly and was told how to do it. Even sent along the size charts and advised me of other options that I could use in determining the size (i. E. male size chart, baggy etc). They went above and beyond in getting me what I needed.

Date of experience: October 21, 2021
Texas
1 review
0 helpful votes
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I didn't expect this!
October 22, 2021

I was so pleasantly surprised when I placed an order on TeePublic.com and then 18 hours later a sale was on and TeePublic refunded me the difference! Wow, that is excellent customer service with no hoops to jump through. This is how all these companies should operate.

Date of experience: October 21, 2021
Canada
1 review
1 helpful vote
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VERY IMPRESSED!
October 22, 2021

These shirts are awesome! Not a plastic/vinyl feeling image. Material is high quality and comfortable. Sizing charts are a great to find the right fit. Best customer service - helpful and quick.
This is now my go-to spot for gifts.

Date of experience: October 21, 2021
South Carolina
1 review
0 helpful votes
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Great Customer service
October 21, 2021

My husband ordered me a shirt and he order and when it came it was to small. He ordered a size to big but it was still not going to fit. I emailed them and told them and they took care of it. They were quick, friendly and helpful. The quality of the shirt was great and we loved them. Will definitely order again form them.

Date of experience: October 21, 2021
Canada
2 reviews
0 helpful votes
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Great experience all round!
October 21, 2021

This shopping experience was great. The shirt is good quality and is the size that I ordered, the art is terrific and the print is well done, and it arrived in Toronto Canada in mere days! I'm a very happy customer.

Date of experience: October 21, 2021
GB
1 review
1 helpful vote
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Fantastic customer service
October 21, 2021

I ordered the wrong size T-shirt - my fault entirely. I informed them of my mistake. Replacement posted out immediately. You couldn't ask for better service.

Date of experience: October 21, 2021
California
1 review
0 helpful votes
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Best Customer Service!
October 21, 2021

I ordered the Classic weight for the shirts that I purchased as gifts. Expecting a heavier material, I reached out to Customer Service to express my disappointment. I was treated so kindly and with such conviction to make me happy that I will be a customer for life!

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Wide selection of images to choose from, on the subjects I wanted on my gift t-shirts. I had a query of the delivery of an item and Customer service got back to me via e-mail within the hour.
I personally would have liked to have a contact number rather than e-mail contact, but my request was dealt with promptly.
The only issue I have had is that I got caught with the exchange rate of US to Canadian Dollars, I thought it was all paid until... I saw the added exchange rate on the credit card statement. This meant the t-shirts went up by $8 each which was a little steep, because the rate was on the tax and the postage not just the price of the t-shirt, be warned, sorry that the company falls foul of border prices!
All said and done TeePublic have good products and the sizes are like they say, so go bigger when you order, the colors were as the pictures and the printing was good.

Thanks also for the customer service people who were helpful and prompt.

Date of experience: October 20, 2021
Michigan
2 reviews
2 helpful votes
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Beyond satisfied
October 21, 2021

Very pleased with how TeePublic took care of my issue. They took the time to reach out to make sure I was happy with my purchase and took care of my issue quickly a day with kindness. Will definitely be telling EVERYONE about TeePublic. They are fantastic!

Date of experience: October 20, 2021
New Jersey
1 review
0 helpful votes
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Amazing customer service
October 20, 2021

I ordered a custom shirt and it arrived quickly but i ordered the wrong size unknowingly. Customer service promptly returned my email and went out of their way to help me. I received a replacement shirt within a few days! I am very happy with the product and the service.

Date of experience: October 20, 2021
Washington
1 review
2 helpful votes
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Great customer service
October 20, 2021

Ran into a website glitch when I interrupted the checkout process, and then tried to complete the order. Associate was not a tech, so it was out of her area, but she handled it extremely professionally, got it to the tech team and meanwhile, sorted out the order issue in with no hint of impatience. She also sent a follow-up email, not asking me to give her a review but just to make sure I had the proper documentation in case anything went wrong with order. Haven't received the order yet, but I wanted to leave this note about the customer service while it was still on my mind.

Date of experience: October 19, 2021
California
1 review
1 helpful vote
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I've used this website before and never had an issue with stickers and some shirts I've ordered. This one time I was trying to find a design for an anime that no other retailer had. So I bought my son a sweater and long story short it was a size to small... I was having some trouble trying to go thru the exchange process so I reached out an emailed Tee Public. Within 30mins they contacted me back and processed the new size that I needed for me without me needing to do anything else. My son is gonna be so happy and for me with work and being a single dad this is amazing. Again thanks for the folks that helped me with this thank you so so much would recommend to everyone.

Date of experience: October 19, 2021
Texas
1 review
1 helpful vote
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This IS Customer Service
October 20, 2021

I bought a AFTV t-shirt and it turned out to be too small. TeePublic is exchanging, no questions asked.

Date of experience: October 19, 2021
GB
1 review
0 helpful votes
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Outstanding
October 20, 2021

I have honestly never known such fantastic customer service. I highly recommend teepublic if anyone I know needs tee shirts I willl tell them to use teepublic with out any problem promt and efficient service thank you so much

Date of experience: October 19, 2021

From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.


teepublic.com
Founded in 2013
New York, NY, United States
+476