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TeePublic Reviews Summary
TeePublic has a rating of 3.9 stars from 2,323 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
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I ordered three t-shirts well before the "delivered by Christmas"date. Over a month later, I have been charged but still no shirts and Teepublic has yet to respond to my emails. Do not trust this site.
Ordered a funny shirt for the father in law for Xmas. Was super thrilled to see the shirt actually arrived a day before expected. Was instantly disappointed when I opened the package and found that the shirt I ordered is not what I received. I sent an email for a possible exchange. I received a reply from Andrei, who said they would take care of it and "this one's on us!" Firstly... What the hell does that mean? And secondly, that's great. How do we do this?
So, I request the exchange, and ask what is needed of me to do said exchange. I received no reply. Sent a second message, no reply. I sent a third message today threatening to file a dispute through my bank. We'll see what happens. Won't be ordering from them again.
I never received a package I ordered and have been writing in for weeks trying to get a refund but they never respond! Crappy service. Crappy company. Look elsewhere.
When you pay for 3-5 day shipping, you expect your item to ship promptly. No, they wait until 3-5 days before Christmas to ship so you get it Christmas Eve.
That's not how businesses work. Will not purchase again and that's a shame because their designers do fantastic work. If you are a designer, look elsewhere, because this company doesn't have your best interest in mind when it comes to customer service and satisfaction.
Same issue as everyone else. I ordered an item on dec 6th and now it's dec 23rd and my package has been in "transmit" for 2 weeks with no updates. It was shipped on dec 10th from NJ and it needed to be delivered by tomorrow to NY. I could have driven 3 hours to pick it up yet somehow it has taken 2 weeks to get here and I still have no updates on its current status. Customer service is nonexistent. I will be following up with PayPal for a reimbursement.
Do not order from this site if you are wanting your order anytime within a week or two. If you don't care when it arrives then aim sure you eventually will get your shirt. They take way too long to communicate and even if you wanted to pay expedited shipping you can't. Appears there are a Blbunch of people sipping Starbucks and get to emails whenever they can.
Placed my order dec4th so i would be sure to get it by Christmas nooooooo package im so mad NO phone to contact sent email 3 days ago no reply so i contacted paypal maybe they can get something done!
No good way to contact them. 48 hour wait for them to respond to email, then another 48 hours + and have not had any response yet. Tried the chat didn't work. They make a mistake on the order and then such a waist of time, the order could have arrived for christmas if they had phone service!
Ordered (1) t-shirt from them on Dec 9th. It is now Dec 20th and the tracking status still shows as "waiting for item". Was hoping to get this by now but their process/shipping service are below par. Never ordering from them again!
WARNING! DO NOT PURCHASE ANYTHING FROM THIS COMPANY!
There is no customer service available! I ordered 2 shirts exactly the same. Received one correct & the 2nd one was completely different. The packing slip is correct. I have no way to get the correct shirt or a refund. There is no number to call. Sent emails, no response. They say to use the live chat, okay where is it? There is no chat bubble available. This was a gift for Christmas Eve. Absolutely a horrible experience. TeePublic = Crooks!
I placed an order on 12/2 and still haven't received it on 12/19. They advised it would not arrive until 12/23. That's 21 days. Does anyone else see a problem with this? Take my advice and stay away from this place
Ordered an item on December 12th and was not shipped till December 18th. I paid $20 for 3 day shipping. Item was not processed until December 18th as well in which a label has been created not shipping. Needed this item for December 20th and will not have it clearly. This company is very hard to contact and get any answers from.
They did tell me in an email if I were to have purchased this on the 17th I would have it by Xmas. I purchased this in the 12th!
I ordered a shirt, got the wrong one delivered. Immediately emailed to ask for a refund, got an automated response saying they will be in touch in two business days. Very disappointed.
My daughter showed me the site, and items she liked. I ordered 2 shirts which took 10 or more days to get. The style I picked should have had a bright, colorful appliance. No, looked more like a favorite shirt that had been washed many times. Disappointed!
E. S. In Chicago
Ordered a product on December 3 and it has all but fallen off the face of the earth. Was guaranteed to be here before Christmas, but no one can tell me it's whereabouts. The tracking doesn't work in Canada (?) once it passes the border. Had I known this, I would have upgraded shipping. Never ordered from this company before, and never will again. I am contacting VISA to dispute the charges.
I ordered female tri-blend T-shirt from TeePublic. I was very excited to find out that they print my design on Tri-blend shirts. The first order I received was male shirt. The second replacement they sent me was the same thing... I checked the measurements and size chart on their site and a customer rep confirmed that indeed what I received was a male shirt. Then they sent me another replacement. Now this time, it was a female shirt but labeled as "L" and it fits me like L. What I ordered was a female "S" shirt... so yet again I contact them... they insist that the shirt I got is size small, but MISLABELED, despite the photos I included in my emails. Now I don't know how many emails I've dealt, I'm still waiting for a full refund. Wasted so much time... And they cannot confirm why this is happening. I have no confidence ordering a tri-blend t-shirt in the future with them at all as well as in their customer service and production management.
I got an email from Teepublic to showcase my fanart. I was skeptical at first when I saw the reviews from designers. But I took a chance since I want to know about passive income experience. My store got approved within a day and searchable. They replied fast when I ask something and gave me some tips. And I even got featured once.
If you have some questions, I recommend to email directly to them (such via Gmail, etc).
I used some funny/clever Star Wars reference as a design (which isnt interfering with their policy at all lol) and they just ban you without any reason. While there are millions of active designs that are violating copyright. Stay away from this $#*! hole site.
I ordered a women's size LARGE. I am 5'6,120 lbs. and I wear a size 4 (misses). The size large would only fit a small child. There is no stretch whatsoever. Good luck trying to return it, the site is not user-friendly and there is no phone number, no way to talk to them directly.
Bought a one shirt 2x with alot of writing. The shirt came in terrible packaging and smelled terrible. The wording is cheap and the shirt looks like a large. I spent almost $30 on one shirt. Never again!
From the business
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members