I ordered and paid for 171.00 worth of items for Christmas. Since them made an order and received, made another that did not come so checked the site and found a whole page of tee shirts that did not arrive. They said they only guarantee delivery for 30 days. They sent TO THE WRONG ADDRESS and whoever accepted the packages did not send them back (of course). I did page print and put all on a document but you do not accept documents. I am an elderly veteran spouse and this is not right.
I would advise using a different company. This company is run by thieves. Ordered a hoodie as a gift for someone to be delivered by Feb. 7. It's now the 8th, and what I ordered has been sitting on the other side of the country for a week and a half. Terrible customer service. Would not recommend - plenty of other pod shops to order from out there.
Ordered a tee to be gifted. Was to be delivered by 11/21.
It's now 11/22 and I'm being told that it can't be guaranteed until the 27th?
Keep moving the goalpost, with no accountability.
This WAS my final experience with this shoddy operation. Larisa and Janette in customer service are a joke.
The shirts on TeePublic are cheaper than the ones on Redbubble and there's a good reason why. They're very thin, they shrink a lot, and the designs start peeling after a few washes. They also have a very 'snug' or 'slim-fit' feel to them even if you go up a size. In short, they look and feel cheap. Spend the extra $10 and use Redbubble instead. It's worth it.
Ordered two shirts. Got a "shipped" notice saying they'd arrive November 26th. TWO Customer Support reps repeated this claim. When they didn't arrive on the 26th, some CLOWN in Customer Support tells me "Oh, we made a booboo and it was supposed to say December 2nd." That's not a booboo, that's just staggering incompetence. I've demanded my money back and won't be doing business with this trash site ever again.
I payed more for shipping than the product ($20) so it would arrive before Christmas. It was a present for my mom and it didn't get here in time.
Horrible rendition of the artist Sexxy Redd. Plain black Hoodie with a horrendous print. Over priced poor quality. Purchase proof is via bank account.
I tried to buy a men's and children's shirt of the same color in a slightly different design. The color didn't end up matching, but the support to help rectify the issue has impressed me so much. I now would go to TeePublic first before their competitors, because of how satisfied I was with their service, and confidence that if something went wrong, it would be rectified. Not only was it very fast (next business day, and roughly 1-3 hours between email responses during working hours), but each time they responded it was with a good, actionable solution. I also liked that they didn't push me for reviews at all. I ended up asking THEM where to recommend them. Other than the colors not being what I expected originally, the quality of both was also good (and the colors were close; just not identical to one another because they were different product types.)
The shirt I received was excessively thin (couldn't be worn without another shirt underneath), there were flaws in all of the screen printing, and it smelled so bad it had to be thrown.
I did contact customer service and they said nothing would be done.
Please don't waste your money.
Placed an order and they shipped with this BS UPS mail innovations and the experience has been horrible. My package is lost its been one city over for 6 days now with no update or movement. Said it would be delivered on 4/22 then 4/23 then 4/24 and guess what not delivered, when i ask customer support to just refund me they said its not considered lost and i have to keep checking back until they feel its been long enough to be lost. Just for comparison i ordered a custom sweatshirt from another site the same day and they designed printed shipped and delivered it on 4/19 no problem.
I inadvertently ordered a T in the wrong color. Then I purchased another in the correct color AND THEN reached out to see if I could get an exchange, by writing this long, drawn-out explanation of what I was hoping to accomplish. Within 5 minutes, Madalina contacted me, told me they were refunding the first shirt and that I could keep it, donate it, etc. Amazing. And then about 10 minutes later the money was in my account. I've dealt with TeePublic in the past and I will be sure to do so in the future!...you can't go wrong!
Received the Mamas BBQ Tshirt today. Cheap thin material. But,lol. Can't even see the words on the tshirt because of the mismatched colors with the Navy blue shirt. Disappointed. Unbelievable,that this particular seller didn't recognize this. Nit happy at all...👎👎👎👎👎
I ordered 4 MENS shirts, 1 of the shirts came as a Womens shirt and was clearly the wrong size. I emailed them and asked if they could send me the correct one that I ordered and they responded that I need med to send them the measurements of the shirt that I received because there is a 1" tolerance.
Ok fine I measured the shirt and took pictures with the measuring tape on the shirt and sent it to them
(According to their size chart it is a Womens medium) exactly what I thought.
For the next two weeks I proceeded to receive 5 emails of the same generic response "sorry to hear that, just measure the shirt and tell us what size you want"
It didn't matter what I responded I would always just get the same robot email back. I don't think any real people are actually emailing me.
The shirts that I got are great and the artists that designed them are talented and this is not they're fault.
But whoever is in charge of customer service at Teepublic should be fired!
Absolutely atrocious.
I will never buy from this site again and encourage anyone reading this not to either.
Unless you enjoy getting the run around if anything goes wrong with your order.
Worst cut of tshirt of all time. Make you look fat when your'e not. Tight up top but falres out at the bottom. Not a good fit at all. Wasted 100 buck on tshirts I will only wear under something else.
Customer service is awful. The shipping was screwed up on my order, it was a week late! They out and out lied to me about it when I complained about them lying their idea of an apology for being dishonest was to send me a coupon that can never be used. Shady much? Frankly I doubt it was even an accident, they just paid for cheaper shipping then blamed the post office for mysteriously losing the tracking. This review likely will never be seen, since the only ones they show are from "trust pilot" which they "TeePublic" won't let you leave a review on. But hey, it's not like HONESTY is high or even ON for that matter, their list of concerns.
Very disappointed. Quality of fabric nowhere to be found. $62 (shipping & conversion to US vs canadian dollars) for a t-shirt I won't even wipe my a** with. First time customer and no way I'm buying again.
Original order of Medium T-shirt came up very much smaller than expected (recommend going at least one size larger). Problem acknowledged and addressed very quickly with a replacement despatched next day. Excellent customer service; and the t-shirt is great.
I've bought several items from this company and thought they were good enough that I'd join their army of artists who design and sell their work through them. I set up an account on a Friday and by Monday morning, they had shut it down and disabled my account due to breaking their terms and conditions, or so their incredibly vague and canned email from their legal team said. All of my designs were original and not too different from a bunch of other designs they sell - that's why I thought it was a good fit. I sent three emails asking for at least some info on what I had done wrong. There's nothing worse than being punished and not even knowing what you did wrong. The real kicker is that in that short 3-day period, nine of my designs sold! But guess how much I got paid? Yep. Zilch. As far as I can see, that's pretty much the definition of being ripped off. So as a customer, take your chances. But as a contributing artist, steer far, far away.
I bought a tee shirt as a sole Christmas gift for my daughters boyfriend. I had no recourse but to gift him this piece of garbage. The design and graphic quality was very good. It doesn't matter when it is printed in single ply toilet paper thin material. You can see thru the material. Very disappointed.
I spent $90 on some tank tops from Teepublic, after 2 washes a few weeks after getting them, lettering and logos were almost completely gone! On the 3 wash, 90% wash gone. There is a reason on their website they don't "Take returns"! One shirts said "Die first then quit" and had a skull on it, 99% gone after 2 washes, the Job Bones Jones shirt lost 50% of the lettering and logo on 1 wash, haven't worn it since I bought it last year, means I'll have to wash it and letters will be gone! Three my other 2 shirts away that I bought because lettering and logo 100% gone after 2 washes in the washing machine! I'd never buy another shirt from Teepublic ever again, complete waste of money! 0 Stars!
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 3.2 stars from 2,314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.