I ordered a shirt that was too small (my fault). Within 10 minutes of contacting them by there exchange portal they contacted me and replaced and had a new size ordered for me. This all happened on Thanksgiving morning. They also told me to donate my mistake. Just a great experience all around. Thanks Alexandra!
Purchased from them and the quality and design is second to none. Amazing customer service too. Vlad was super helpful and couldnt have asked for better dialogue as I messed up the order they sorted it no hassle at all. I made a second purchase today ready for Xmas for the rest of the family!
I rarely leave reviews, but after my experience today, I just had to. I recently received 3 t-shirts from Tee Public I was giving as gifts. They arrived quickly and the shirts and imprinting were of good quality. However, I realized I should have ordered larger sizes. I reached out to the company and they responded back right away and are sending me 3 larger sizes. I will not go into detail, as I don't want anyone taking advantage of this company, but let me just say I was blown away by the positive, kind way they handled things. They seem like a "pay it forward" type of company, and I'm very impressed with that. Great quality shirts and outstanding customer service. I will DEFINITELY be ordering from them again.
A few weeks age, I ordered T-shirts from TeePublic. When I placed the order, I mistakenly put the wrong size on one of the shirts. Within hours of reporting this to TeePublic, they looked after my dilemma by sending me another shirt in the size I needed.
Unbelievable! I will highly recommend this company to anyone wanting quality merchandise and service.
Pam Whaley
I ordered a shirt late for my daughters birthday. TeePublic got my order out so quickly that it made it to me on time! I accidentally ordered a male fit. I contacted them and they immediately got me the right fit at no additional charge! I plan to do all my future tee purchases from TeePublic due to their large selection, great quality, prompt shipping and incredibly courteous customer service.
Had an issue with the print on a shirt. Not only did the fine purveyors ship me a new one immediately, they were super cool about it. I'm not a big buyer of clothes online because I am worried about defects but this experience has made a believer out of me.
I recently bought a t-shirt as a gift for my girlfriend. It looks great and is very comfortable but unfortunately didn't fit quite right. The guys at TeePublic responded to our return request immediately and within hours a new t-shirt was on the way. Thank you for the great customer service!
Simple to order, it arrived within six calendar days (without expedited shipping), and customer service was amazing. I'll definitely be buying again.
Oh, and the T-shirt is sooo soft.
There are so many fun designs to choose from. I bought five different designs of the face masks. Unfortunately they were a bit small for me because they didn't completely cover my nose and chin at the same time. I contacted Tee Public and they generously shipped me replacements if all five designs in a larger size!
You better be 100% sure the clothes fit and that you will like them. You have no ability to return unless it's defective. The quality of lettering is the worst I've seen in the industry for the price. I've purchased cheap shirts with higher quality lettering and fabric.i took photos and they insist it's the same as on
The website. The letters in person are semi transparent. The fit is odd. I have 3 sons and they ar sports fanatics. Hundreds of graphic shirts per child! Rarely do I return anything. I didn't check only defect policy because I usually do not return and assumed since fit can be different sometimes, I'd be alike to return within a limited time period.the email claims it's the same. The letters do have the broken look if you zoom in very closely on the site but the letters are Semitic transparent and look very low quality. It's hard to capture that and they will disagree because they have terrible policies and customer service.
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 2.7 stars from 2,305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.