I contacted customer service, after my order was mistakenly delivered to the wrong address. I spoke to Eliza, who was extremely helpful, she corrected the mistake quickly and with no fuss, overall it was so much easier than I was expecting. Thank you Eliza and Teepublic. Ordering online always feel like a gamble and this is the kind of thing that will make me come to Teepublic again for my next order.
I ordered 2 shirts based on designs I had seen elsewhere and they had both the design and style of shirt I was looking for plus good pricing and reasonable priced shipping. Problem was that the shipper lost the package and I never received it, but at only 5 business days passed the original due date the re-shipped my order and I got it within a week! Amazing customer service and a good product means I'll be going back for more!
What a wonderful place to buy. I stumbled on this site looking for a specific face mask and found SOO much stuff for Xmas, stickers, t-shirts, masks and magnets. All affordable - needed during this time. The live chat help on line was great for questions and when I had a problem they resolved it FAST and very personally and generously. Support this site people! - they help struggling artists and have a phenomenal selection! I'm a fan for life. Thank you TeePublic you guys are the real deal. Thank you.
The quality of prints are poor now, colors on material not filled as it should.
It is similar to an ordinary printer that you can access it around.
https://www.teepublic.com/t-shirt/*******-sheldon-cooper-melting-rubiks-cube
2 years ago when I had a similar order the T-shirts quality prints were much better and vivid and lasting.
I can't praise these guys enough! I made an error on my order and contacted the Team for help. My email was very quickly picked up and a resolution put in place within minutes. No messing about, no ping pong emails, but a very courteous reply which fixed my query (and error). The TeePublic Customer Service Team need to congratulated on their approach to how they responded to customers!
Great value for the money. Super looking prints on the T-shirts and good size information on the web site helping me chose the correct size.
A mistake resulted in me paying double tax for the package when it arrived. A very helpful TeePublic customer service representative refunded me the tax I paid too much. The shipping to Norway took a month, but this includes Christmas holiday days.
Very happy about the purchase and will buy again.
What can I say? I love the t-shirts I received so much that I placed two more orders and when the third shipment did not get delivered to my house, the vendor immediately replaced the order and had it to me in a matter of days.
Awesome customer service.
Thank you
Danny
I love supporting artist so after purchasing a t-shirt and receiving it quickly I was a little disappointed that it fit a little tight but no worries because within 10 minutes I requested an exchange and they reached out and got the new size sent out! Great customer service! Would highly recommend they want you to be satisfied!
The tee-shirt quality is fine. The design was just what I wanted. But after a number of washes, the print came off in nasty little flakes. Tossed the shirt. Go ahead and buy if you want a shirt that lasts only a few months. Sad
Boarding independent artist is great it's a company actually pays them a decent portion of each T-shirt sold. I have no idea how that works, but I'm very disappointed with the quality of the T-shirt. It is literally the cheapest Dennis T-shirt I've ever purchased. After just one wash it started to develop a little bubbles and beans a fabric on it that looks like a sweater that needs to be shaved. It's a shame because the artist work is so phenomenal it would've been a classic T-shirt
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic has a rating of 2.7 stars from 2,305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.