TeePublic

This goes beyond my expectations! I am delighted by your exchange policy, and it's very much appreciated! The T-shirt is a gift for my niece whom I have yet to meet because of Covid restrictions, I will be visiting for the holidays and now, thanks to you guys, I have the perfect gift to deliver! Thanks for caring about customer service!

I recently bought a t-shirt to celebrate the new Dune film, a 'Surf Arraksis' one, it arrived promptly and I was so pleased with it thought it would make a great birthday present for my brother-in -aw who also loved the film. However I realised only after placing the order, when talking with my sister I'd order a medium when he's a large!
I e-mailed TeePublic to explain and ask how to return it and cover postage on a replacement large version. They replied the followed day saying a new large size version was already in the post to me and they didn't want any additional money AND to keep or donate the original medium T-shirt. It made my morning to have such a generous and considerate corporate response in what is often a cynical and exploitative world! Thanks Teepublic:-)

As a 1st-time TeePublic customer, I made a foolish mistake and had the order I placed as a gift sent to the wrong address. I contacted TeePublic and they immediately handled my problem with exceptional understanding, professionalism and kindness. I am super grateful to the TeePublic team and will absolutely continue to give them my business in the future. Thanks so much, TeePublic!

TeePublic has nice quality items. Their shipping process SUCKS. I paid for shipping, not cheap, and my order still hasn't arrived. The shipping gets routed from UPS then to your local post office.
This is a Christmas gift ordered on Dec 8th and still have no idea if it will arrive on time
I will never place another order with this company do to the expensive shipping rate and the time it takes to arrive

I purchased a shirt in the wrong size. Everything was good with the shirt. Good quality and graphics were good. However, I am a full figured women and the size I ordered was to tight. So. I contacted the company and ask for an exchange and was ready to send the shirt back. Had it wrapped and everything.
I received an email stating that a new shirt was on it's way and It was suggested to donate the shirt that I ordered in the wrong size.no charge. I was shocked. Really. Not many companies do this, I think it's called paying it forward. Which I will give it to another "old Lady" lol.
Thank you so very much, looking forward to doing business with you again. Toni

Overall I am very pleased with the level of service I received and will be happy to use teepublic again and also recommend to others. I had an issue with a design fault from the artist but teepublic response was quick and resolved an issue I had with my order professionally and appropriately.

The customer service was great. I order a T- Shirt for my brother and there was a system error. So it looked as if I ordered two instead of one. The company was not sure if I meant to order two. So they sent me both and charged me only for one. So that if I did need both and it was not an error, I wasn't short a T-Shirt. Very proactive. I Than realized I ordered the wrong size. I emailed the company to see if I could exchange for the correct size, with no hesitation they immediately mailed a new T-shirt with the correct size. This order was a gift for my brother. So I greatly appreciate all the efforts made. Thank you so much!

I ordered a tee shirt for my grandsons birthday and it was too small so I contacted them for an exchange and they were amazing ensuring they dispatched a replacement immediately to ensure my grandson had his tee shirt on his birthday!
Thankyou Tee Public I highly recommend you

I recently ordered a T-Shirt from TeePublic which arrived quickly and was of good quality. Unfortunately I ordered a medium thinking this would be big enough. After receiving my T-shirt I realised that the sizing was not as I had thought and that I actually needed a size 2XL. I enquired about an exchange and TeePublic dealt with this promptly and without any problems. They also let me keep the T-Shirt that was too small to donate saving me the bother of returning it. I cannot fault this company at all in any of my dealings with them in which they have been helpful and prompt throughout. I would recommend this company.

I have ordered from this company multiple times and have never been disappointed. Customer Service is fast and expedite any concerns within hours. I recently ordered a shirt for a Christmas gift and the shirt back had discoloration. Miruna from the Customer Service team responded almost immediately. I sent a photo of the issue and a replacement was confirmed within the same day. Things happen and knowing the company works so hard to correct the issue will see me as a regular customer

Ordered mask from them. Received tracking that stated it was to arrive 07/02/2020. Never received product. Sent 2 e-mails to them. Only response was they received e-mail but I never heard back. Sent another e-mail on 7/9/2020. And have ye to hear back.

UPDATE: Still have not heard back other than e-mail stating to give them to 7/21/2020 to make it right (because I files a Paypal dispute) I ordered a similar style mask (not offered on Tee site) from Etsy a week after ordering from Tee and received it on 7//7/2020. I did what was recommended from gentleman who posted on this site from Tee and e-mailed them again. Still nothing.

I am a repeat customer of TeePublic and always enjoyed their seasonal sales and ability to help represent independent artists' work in affordable ways. With the 2020 holiday season approaching, TeePublic delivered with a generous black Friday sale; including shirts, stickers, and more that would gift my friends and family. I made my order and within a week my gifts had arrived. There had been one minor problem with my order that I had unfortunately missed when ordering a shirt size that had been listed as running smaller. I had contacted the website's customer contact email and received a response expediently. Within an hour a representative name Szilvia wrote me with a new invoice including a replacement and correctly sized tee. Szilvia was very kind and concise in her correspondence and provided excellent customer service and solution to my issue. I will remain a customer of TeePublic for the foreseeable future.

I ordered an item and it was not what I quite had in mine. As I thought it was a colour changing T-shirt, 80's retro replica, Although it was a lovely T-shirt and well made, it wasn't for me. The customer service were fantastic, they told me to reorder and to keep my T-shirts that I had brought, and had encouraged me to reuse, recycle. Thank you ever so much.
Great company