• Teespring

Teespring

Write a Review

Overview

Teespring has a rating of 2.1 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teespring most frequently mention customer service, poor quality, and credit card problems. Teespring ranks 451st among Ecommerce Tools sites.

  • Service
    204
  • Value
    203
  • Shipping
    198
  • Returns
    129
  • Quality
    188

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
259
See all photos
How would you rate Teespring?
Top Positive Review

“Awesome customer service”

Rachele W.
1/9/24

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

Top Critical Review

“CONS, Search and watch you tube videos from actual Influencers getting ripped off.”

Exploring L.
11/7/24

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

Reviews (2,165)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (459) phone number (38) delivery date (33) tee shirt (79) tee spring (39)
Thumbnail of user williamh290
Virginia
1 review
1 helpful vote
  • Send Message
March 2nd, 2018

These are printed on very very poor quality t shirts. There is not much wrong with the print, thats fine, but the quality of the fabric Is just appalling. Its thin and somewhat rough. The net result is that the t shirts re appallingly expensive for what they are. Personally I wouldnt order again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize that you were not satisfied with your items and we're happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user rachele72
Texas
1 review
1 helpful vote
  • Send Message
July 26th, 2018

I've ordered from Teespring several times and always been very pleased with the product. I recently ordered several t-shirts with the same design for an upcoming family reunion in another state and unfortunately one of the shirts was slightly damaged when it arrived. It wasn't even a huge flaw, but I contacted customer service just to see if they wouldn't mind replacing it if it would arrive in time before we had to leave for the reunion. They were extremely helpful and attentive and offered to replace the shirt and no cost with immediate shipping so it would arrive in time for the reunion. I would highly recommend this company and will definitely order from them again.

Thumbnail of user kathyc140
Illinois
1 review
0 helpful votes
  • Send Message
May 26th, 2017

I had ordered 2 t-shirts, one was correct and great, the other the colors weren't good. They very promptly had me return it and I had a new shirt within a week. Very good customer support. Quality of shirts are outstanding. We will be ordering again.

Thumbnail of user rondah4
North Dakota
2 reviews
0 helpful votes
  • Send Message
December 31st, 2017

The t shirt I purchased for my grandson was the biggest hit of all. He like it so well he put it on Twitter and received over 1000 likes and over 250 retweets! Teespring has the best graphics and funny statements. I highly recommend this site!

Thumbnail of user shannonp47
Texas
1 review
0 helpful votes
  • Send Message
November 19th, 2017

Too much white space, not enough Dogo- wish it filled the sticker. I cut around the shaded area and cropped close to the ears which dynamically improved the sticker- Im glad I bought 2 because I tore the first one off because the white space made it look cheap. The cut version looks awesome on my silver Jag. Fantastic image- work on the finished product.

Thumbnail of user melanieh63
California
1 review
1 helpful vote
  • Send Message
April 25th, 2018

Never recieved 2 of 3 items. Very difficult to contact. Had to write an email and just hope someone responds. Our package room has cameras and code entry once items are dropped off a code is sent to us to allow us inside.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your items were not delivered and we are always happy to assist! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user chaylam
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 12th, 2019

I ordered a dang matt smith hoodie and never received it. I had wrote several different emails and kept getting bounced around. I want a full refund for not receiving my package at all. I am super upset and will never order again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your order was not delivered correctly and appreciate you reaching out to our Customer Support Team to let us know as well! Your replacement hoodie is currently in Production and will be shipping soon. For any additional assistance, please respond to the most recent email from our Team. Thank you for your patience!

Thumbnail of user lizzyl17
Canada
1 review
1 helpful vote
  • Send Message
October 29th, 2020

The quality of the images on the shirts look like theyve been run thru the washing machine on the hottest temp no less then 125 times before they even arrive at your door. Then you wear it and by the 3rd wash you own a plain black or white or pink or blue shirt... there will be NO image left on your shirt by the 3rd wash. Absolute GARBAGE!

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to see that the item was damaged in the wash! Our Customer Support Team has sent a Private Message to further assist. Thank you.

Thumbnail of user pamw35
California
1 review
12 helpful votes
  • Send Message
December 31st, 2015

Ordered a shirt in Sept. Happy to take my money but no shirt. I have tried to contact but no response. I think it's time we ban together and report there $#*!! I'm going to contact fb and whom ever I can.

Thumbnail of user amyk104
Massachusetts
1 review
0 helpful votes
  • Send Message
April 20th, 2017

I ordered a coffee mug with a neat saying on it for my husband. He is difficult to buy for, so I was happy when I found this item. However, it was shipped from the UK to USA, so it took 6 weeks to get it. I joke with my husband and say "I could not find anything suitable in the United States; I had to get you a gift from Europe, you are so hard to buy for!"

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

Thank you for your business and we hope that your husband loved the mug!

Thumbnail of user julieg146
GB
1 review
0 helpful votes
  • Send Message
August 14th, 2017

I've bought several t-shirts here to support campaigns. Sadly the quality and sizing is as varied as the products.
If you are buying something, watch the price jump if choosing a ladies fit and the quality drop.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize for any frustration, if your items did not fit as expected, we would be happy to assist you with a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user lisaw301
Wisconsin
1 review
0 helpful votes
  • Send Message
November 8th, 2017

The print of these sweatshirts are not as good as they used to be. I've bought quiet a few sweatshirts from this company and not happy and satisfied anymore. They are getting cheap like the other companies.

Thumbnail of user sharonh137
Iowa
1 review
0 helpful votes
  • Send Message
August 22nd, 2017

My daughter is crazy about Steven Universe! When she saw the "Feeling Blue" shirt she wanted it so bad. I am on a limited income at this time but wanted to get her something to make her a little more excited for school. The shirt came and it was too large for her. I overlooked the size chart SOMEHOW and Lilibeth from teespring was fast and efficient - in making my daughter happy with a New Shirt on the way... in her size. Thank You. I am so thankful! Lilibeth, You are appreciated!

Thumbnail of user virginiad54
Illinois
1 review
1 helpful vote
  • Send Message
May 27th, 2018

Ordered 2 items, only 1 arrived. Response: "I have checked your order #### HEARTBEAT - Ltd. Edition" campaign, unfortunately, orders from the Europe region, including yours, were shipped via a non-tracked service, so I can't track down the package for you". A tracking # was supplied and USPS indicates "No Status Available". Advised to go to USPS facility and check if in customs. This is nonsense! Business should not be conducted if there is a known problem with the supplier.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We are so sorry that you have not received your second order! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US, we will be happy to further assist. Thank you.

Thumbnail of user fitzcan11
Maryland
1 review
3 helpful votes
  • Send Message
September 3rd, 2023

It would be nice if we, the customer, could decide for ourselves if the images or words on products are offensive. Some of us are not offended by the words "GOD's Army" and would like to purchase shirts with this sentiment. I see other sentiments available for purchase that I find offensive and would never consider purchasing but don't argue with your right to sell them. STOP CENSORING with arbitrary definitions of what promotes violence. You've lost my business.

Service
Quality
Thumbnail of user montyb11
New York
1 review
2 helpful votes
  • Send Message
December 29th, 2016

They are terrible with customer service and do not back their products. Whatever they happen to send to you is what you are stuck with. I ordered several swestshirts for Christmas gifts and they sent youth sizes instead of adult. When I finally reached somebody the refused to exchange. Their merchandise was worthless to me. Do yoursekf a favor. NEVER buy from this company.

Thumbnail of user lisam255
New York
1 review
12 helpful votes
  • Send Message
January 16th, 2016

I ordered a shirt when it didn't come I emailed them. Their response was they needed to hire more staff and that I would get it in two weeks. Two weeks later I emailed them again. They never responded. The shirt is paid for.

Thumbnail of user kerryd27
GB
1 review
0 helpful votes
  • Send Message
March 7th, 2018

I ordered a vest top from TeeSpring. It was delivered in reasonably good time and I love the design. Unfortunately although I am a small size 8, so bought the Small size, it was too small which is really disappointing, hence the above rating.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user brittanyh33
Pennsylvania
1 review
1 helpful vote
  • Send Message
December 14th, 2016

I ordered the America and Hunting T-shirt for a Christmas gift. I never know if sizes run small online (the seem to a lot) so I ordered an XL. Well, these are sized correctly so the shirt was huge! I sent them an email asking to exchange for a L. I got a response the next day that a L was being printed and shipped next day and that I didn't need to return the XL. I am very happy with the service and the make of the shirt. It's a comfy Hanes shirt and looks exactly like the picture shown.

Thumbnail of user thomast58
New York
1 review
10 helpful votes
  • Send Message
May 31st, 2016

On May3 ordered the Air Force Veterans Teeshirt in Extra Large, yes it said unisex for the size. On May 31 received the shirt, the tag says Ladies XL. My granddaughter is a medium and she could not wear this shirt. This shirt would barely fit a kid much less an adult. After reading all the negative reviews I can attest to their authenticity. You pay a premium for standard teeshirt. Shipping takes forever. If you need a teeshirt I would highly recommend CafePress. I will NEVER order anything from this company again.

Thumbnail of user jessb53
Maryland
1 review
6 helpful votes
  • Send Message
May 15th, 2016

I would give zero stars but that's not an option. This crap company stole a design from a private non profit dog rescue who takes in bully breeds in the Baltimore Maryland area. The proceeds from THEIR shirts go right to the dogs.

Way to steal from defenseless dogs!
Www.baltimorebullycrew.com is where you get the real merch from

Thumbnail of user heidil25
South Carolina
1 review
0 helpful votes
  • Send Message
May 26th, 2017

Teespring offers up original cute designs and delivers your order quickly. They have amazing customer service. I recommend their designs, and it is a pleasure dealing with their customer service department.

Thumbnail of user bb168
Illinois
1 review
1 helpful vote
  • Send Message
June 30th, 2017

It is impossible to speak to a person, if you do not have your order number. Or, contact them online without it. I have an order that did not get a confirmation email, with an order #, so I am unable to return or tell them my issues on it.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for any confusion, we do have several methods of locating your order and we would be happy to help! Please reach out to our Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user heathera74
New York
1 review
0 helpful votes
  • Send Message
April 2nd, 2018

The product was excellent and I. Come in in fast. I would definitely buy more products from them. They came in fast and the quality of the clothe is very good. I have had a lot of family members that have bought things also and they too do enjoy them...

Thumbnail of user brens5
Oregon
1 review
0 helpful votes
  • Send Message
July 31st, 2017

I love my moon tank! I am a Cancer It is Perfect! I can't think what else to say... I love the feel of the material-it is So soft!
I wore it camping this weekend, and Everyone said it was cool and asked where I got it. I answered, "From Teespring; it was an ad on Facebook.
It was delivered in just a couple weeks, and it was Beautiful!
I will keep looking on Teespring's Website for more shirts like this one!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

Company Representative

Thumbnail of user kaitlynb1
Teespring S.
Teespring Support
Typically responds within 12 hours
Selling made simple. Teespring is the end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

How do I know I can trust these reviews about Teespring?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Teespring?