• Teespring

Teespring

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Overview

Teespring has a rating of 2.1 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teespring most frequently mention customer service, poor quality, and credit card problems. Teespring ranks 453rd among Ecommerce Tools sites.

  • Service
    204
  • Value
    203
  • Shipping
    198
  • Returns
    129
  • Quality
    188

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
259
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How would you rate Teespring?
Top Positive Review

“Awesome customer service”

Rachele W.
1/9/24

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

Top Critical Review

“CONS, Search and watch you tube videos from actual Influencers getting ripped off.”

Exploring L.
11/7/24

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

Reviews (2,165)

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Reviews that mention popular keywords

customer service (459) phone number (38) delivery date (33) tee shirt (79) tee spring (39)
Thumbnail of user tinal87
Arkansas
1 review
2 helpful votes
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April 21st, 2017

I ordered from this company once, several months ago. Today while grocery shopping with the children this company took over 1200. 00 out of my account. No email or contact in any way. I tried contacting the company yet they are rude and tried to direct me to another company. I have filled fraud charges with my bank and will go further if I am not made whole immediately. BEWARE!

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We sincerely apologize for any inconvenience. If you have had unauthorized charges billed from Teespring.com, we would be more than happy to help. We have sent a Private Message to further assist.

Thumbnail of user pauls2126
Texas
1 review
0 helpful votes
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May 29th, 2020

I ordered a t-shirt from their site and they charged my credit card. Never received a confirmation or the product. I tried to get support - they don't have support. Submitted case numerous times but submitting takes me to a page written in German - no response. Absolutely a disgrace when companies operate in such BAD FAITH.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We are sorry that you were not able to connect with our Team! We also offer a live chat option, available Monday- Friday, 9am - 5pm, EST, and we have sent a private message to offer further assist. Thank you for your patience!

Thumbnail of user lunad5
South Carolina
1 review
0 helpful votes
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June 12th, 2017

Teespring has a really unique offering as it sells designs which are sent in from people all over the world. Each "campaign" only runs for so long before being discontinued, so you want to get what you like while it's there. There's a little bit of everything to choose from and the products themselves are good quality. It is a little expensive at around $20 for a tank top, but the designs are awesome and I've always found it to be worth the money.

Thumbnail of user carlan11
Minnesota
1 review
0 helpful votes
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June 3rd, 2017

Very good experience with order. When I didn't get a confirming email, but saw that PayPal had processed payment, contacted Teespring. Responded right away. As it turns out, I had entered my email with error. They immediately fixed the problem and my product arrived a day earlier. The communications were also very pleasant and helpful. Recommend this business.

Thumbnail of user heatherb171
Georgia
1 review
0 helpful votes
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June 21st, 2017

Placed an order for Father's Day, it was printed wrong. Sent an email letting them be aware of the matter, they're sending me another. Plus I ended up needing a bigger size so not only did they get me another shirt but they got me another size too. I will be using this company again, excellent customer service!

Thumbnail of user anniei2
California
2 reviews
2 helpful votes
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January 14th, 2018

Ordered 3 times in two days as our group grew. Only one arrived so far and no communication regarding other two. Have not responded to a single customer service online form and no other communication available. Even liked my Facebook comment to this effect. Frankly I am not sure if just disorganized or just dont give a rats...

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for any frustration and we're happy to help! For inquiries regarding the status of your order, please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user ah1741
New York
1 review
0 helpful votes
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April 23rd, 2018

Quality is terrible. The so-called "tag-less" shirt has tags on it. Image looks like it was drawn on with chalk and will definitely disintegrate in the wash. The shirt shipped a week later than their email confirmation said it would. Sad to say but its complete garbage. There is clearly no quality control or no pride at teespring.com

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that you were not happy with the quality of the item that you have received and we are always happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user brendas240
GB
1 review
1 helpful vote
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April 9th, 2018

Although the material was marginally satisfactory, I am very disappointed with the quality of printing after paying a considerable amount for the product. The print looks like a child did it and is faint giving a blurred double vision effect when looking at it, which Should not be the case. Will not be ordering from this company again.

Service
Value
Shipping
Quality
Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize that your item was not printed correctly and we're happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user toddp21
California
1 review
8 helpful votes
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February 19th, 2016

This company only creates an order with their printer after they have sold enough of a certain pattern to make it worth while for them. So your order will sit on their desk for as long as it takes. Then they ship with the SLOWEST shipping possible! Often times losing track of your order in the meantime!
When you get frustrated and ask them where your order is, they send you back a glib response about it being on its way and to hold tight...!
Very poor service! If you've come hear to determine if you'll buy from them, I suggest you stay clear of Teespring! Spend your money with a more reputable company who will fulfill your order in a timely manner and respond to you with respect and responsibility! I will never buy from them again!

Thumbnail of user vals19
Ohio
1 review
8 helpful votes
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March 29th, 2016

Last year I created a campaign and had lot of compliments on the shirts. They were good quality and arrived on time. This year it's a different story! I placed an order in plenty of time, waited patiently, received a portion of my orders, went on chat to see where the other 15 shirts were ( because they won't post or give you a phone number) and have had nothing but a run around for 5 days. It's not good customer service, not good company business, and very poor communication. The CS people have canned responses and are of little help.

Thumbnail of user mylab
Canada
2 reviews
6 helpful votes
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December 22nd, 2020

Customer service gives the runaround and refuse to acknowledge mistakes on the company's behalf. It's a frustrating experience and an ongoing issue, and I've completely lost faith in this company's will or ability to resolve my problem. I won't buy from Teespring again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

HI Myla, we apologize for any inconvenience and our Customer Support Team is always happy to offer assistance! We have sent a Private Message to see how we can help.

Thumbnail of user stormyj
Texas
1 review
0 helpful votes
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December 12th, 2016

Ordered my sisters sweaters for christmas and they are super thin and the lettering looks like it will flake off after the first wash/dry! Way over priced and look like I spent maybe $10 on them instead of $85! Never order from them!

Thumbnail of user toddd30
Michigan
1 review
0 helpful votes
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May 20th, 2017

Overall I would say it's your typical graphics business. Same products as everyone just with their own original prints. Competitive prices but delivery time was slow. I ordered two sweatshirts in one transaction but for some reason they were shipped separately. Mine arrived 1 day later than the estimated delivery date range and I'm still waiting on the sweatshirt I bought for my girlfriend. It's probably the USPS that's responsible for slow delivery but it's still silly that they were shipped separately to begin with in my opinion.

Thumbnail of user suzettet5
Florida
1 review
0 helpful votes
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November 9th, 2017

I experienced a few technically difficulties trying to submit an order. The customer service folks could not have been more helpful and expeditious in their efforts. They ensured my order was correct and were very kind through the entire process. Will definitely order again in the future!

Thumbnail of user davidg3274
Virginia
1 review
2 helpful votes
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February 24th, 2021

Bad service and have not delivered order
I placed an order on February 6,2021. They were quick to process the payment but I still have not received the shirt. The tracking site has said it printing since Feb 8.
Today it still indicates that its printing?
They have also stopped responding to my emails.
I don't know why anyone would do business with this group. I have ordered custom one off printing from other companies and had products delivered in the same week. Just plain bad
No photo to attach because they have not delivered anything

Tip for consumers:
Find a different company.

Products used:
Item has not shipped 18 days after the order was placed and they stopped returning my emails as soon as I asked for a refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

Hi David, we're sorry about the wait! If your order has not arrived by the estimated delivery date shown at the time of your order, we are always happy to offer a resolution. Please contact our Team directly through http://teespring.force.com/NewCase?l=en_US if you are in need of further assistance. Thank you.

Thumbnail of user monicad65
Pennsylvania
1 review
0 helpful votes
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May 17th, 2018

I was very satisfied with my shirt. The print was great and it holds up in the wash really well too. If you're looking to have a shirt made or just like the ones they advertise, like me, then you won't be disappointed. I highly recommend them.

Thumbnail of user jh605
Texas
1 review
1 helpful vote
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July 14th, 2017

While my order arrived on time and was correct, the quality of the tee shirts are so poor that they feel like cardboard upon arrival. After one wash, they no longer hold their shape. I am embarrassed to say I paid $30 a shirt for these. Feel like I have been taken advantage of. I print shirts for many events and know that they cannot be paying more than a couple of dollars per shirt for this quality of garment. Won't be doing any more business with TeeSpring.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize that you were not happy with the quality of your item and we are happy to help! Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user williamh941
Connecticut
1 review
1 helpful vote
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January 18th, 2019

I've referred friends to this site and have supported local artist by purchasing swag. Recently I had a promo code for a shirt and it took in the system as I processed my order however, I was charged the full price. When I showed a screenshot of the transaction and my order details the customer service rep said we don't do promo codes... I'll never buy another shirt from this website again... terrible experience.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for any inconvenience! Promotions are offered directly by the individual who created the specific product and would be sent either through email or the seller's advertisement. If you have received such a promotion, please utilize the url link that was provided by the seller to receive the discount. For any additional questions, please reach out to our Customer Support Team again through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user mcdermottnate
Pennsylvania
1 review
4 helpful votes
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July 30th, 2023
Verified purchase

Ordered two items for my nephew from a creator he likes on YouTube. Both items where suppose to ship in about 3 weeks. Recieved the one item three months later after sending emails asking for the items. Now its four months later and still nothing on the second item. I could have found someone at the local farmers market that could have made these items in bulk by now. At least they take your money quickly.

Tip for consumers:
That they where a total rip off

Products used:
Bought socks and a die cut sticker. Never received the socks.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

Thank you for providing this feedback. We truly apologize for any trouble caused by the delay. Our fan experience team is always happy to provide a resolution for any issues that may arise.
Please contact us directly via email at fanhelp@spri.ng so we can assist you further. We hope to hear from you soon!

Thumbnail of user bens176
Australia
1 review
0 helpful votes
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May 21st, 2017

Teespring print high quality designs onto high quality shirts. In my case, I ordered two. One arrived on time (though at the latest possible estimate) and the second one is still on its way, it is currently three days overdue. However it is likely it will arrive today.

Teespring are an awesome business that do awesome things. Check 'em out, and you may find a keeper.

Thumbnail of user milforda10
California
1 review
1 helpful vote
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January 25th, 2023
Verified purchase

I ordered a hoodie on 05 January and it is currently 25 January. Teespring doesn't have a direct contact line and their live chat is currently unavailable. The only way to contact Teespring is by email and they won't respond to any of my inquiries about my purchase or allow a refund, but they continually send me emails asking me to buy more merchandise. I wanted to help support creators, but my experience with Teespring has been nothing, but negative and they essentially stole my money. I will never purchase anything from Teespring again and caution anyone who tries to do so.

Tip for consumers:
In my opinion do not use Teespring, I never will again.

Products used:
Purchased a hoodie, never received it, can’t refund it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

Thank you for providing this feedback and we are deeply sorry for any hassle this has been. Our fan experience team is always happy to provide a resolution that works best for you. Please contact them directly via email at fanhelp@spri.ng with you order information so we can investigate the cause of the delay.
We appreciate your patience and understanding during these high volume times and we look forward to resolving this for you soon!

Thumbnail of user cindys144
Oklahoma
1 review
0 helpful votes
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May 22nd, 2017

I ordered a screen print for my car. It arrived in a timely manner and exactly as advertised. I would no hesitate doing business with this company in the future as they have already proved themselves to me.

Thumbnail of user crystals237
Texas
1 review
22 helpful votes
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June 24th, 2020

Do not be fooled by the photos on this website. The product you receive looks nothing like the webpage. Although I didn't have any shipping mishaps, the shirt is poor quality, the screen print is the worst I have ever seen with all sorts of slanted lettering, and the white lettering looks more grey and worn in person. It's terrible and I paid $30. Save your money for a better company.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We are sorry to see that your Tee was not printed correctly and we are happy to offer a resolution right away! A Private Message has been sent and we look forward to helping you further! Thank you.

Thumbnail of user joem224
New Jersey
1 review
0 helpful votes
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December 21st, 2016

First, and last, time I will ever buy from this site. I will additionally never purchase or support people who sell their wares through Teespring.com due to the horrible shipping time. Who uses DHL other than people who support China? Package has yet to arrive. Order "shipped" December 12,2016. It is December 21,2016 and still being mishandled now by USPS.

Thumbnail of user elliew20
Hong Kong
1 review
0 helpful votes
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April 25th, 2017

The same designers seem to flood so many categories of this business, with many so so designs, that it makes me feel like giving up before I try it... sad. It looks like a wonderful idea...
Reading about a man who made more than 400 St Patrick's Day t shirts... well, he would just flood out all the other designers...?

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Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

Company Representative

Thumbnail of user kaitlynb1
Teespring S.
Teespring Support
Typically responds within 12 hours
Selling made simple. Teespring is the end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

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