• Teespring

Teespring

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Overview

Teespring has a rating of 2.1 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teespring most frequently mention customer service, poor quality, and credit card problems. Teespring ranks 451st among Ecommerce Tools sites.

  • Service
    204
  • Value
    203
  • Shipping
    198
  • Returns
    129
  • Quality
    188

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
259
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How would you rate Teespring?
Top Positive Review

“Awesome customer service”

Rachele W.
1/9/24

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

Top Critical Review

“CONS, Search and watch you tube videos from actual Influencers getting ripped off.”

Exploring L.
11/7/24

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

Reviews (2,165)

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Reviews that mention popular keywords

customer service (459) phone number (38) delivery date (33) tee shirt (79) tee spring (39)
Thumbnail of user andrewn58
Poland
1 review
2 helpful votes
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November 28th, 2017

They have material like cotton, and they told us it s cotton. This is can be cotton, but lowest class, and prints are gone after 1 wash...
I can wash and read how to do it, but it s too mutch. Don t buy from this website if you like high class product with nice prints on it longer than week. Sadly but true. Good bye teespring, I don't want to see you again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that you were not happy with the item that you received and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user breng2
Texas
1 review
1 helpful vote
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November 21st, 2017

I wish I had looked at the reviews before wasting time and money on this website. It's been a month since the campaign ended and I still have not received all of the products that I ordered and paid for. The shirts are poor quality, mismatched, arrived in different packages and the overall quality of the image was poor (this was not indicated like they do on Vist Print or other online print services that I've used. Just pay a little more and use a different service Teespring is the worst.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that you are not happy with the quality of your items and we're always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user ericl116
Pennsylvania
1 review
0 helpful votes
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May 26th, 2017

I ordered a t-shirt off of the website and I never received it. I emailed the company and they responded within 12 hours. Turns out my shirt was lost in transit. They were very quick to reorder and ship out my original order within 48 hours of my first email! I am very pleased and will continue to shop with them. Keep up the good work!

Thumbnail of user denisew35
Arkansas
1 review
8 helpful votes
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January 25th, 2016

Wish I had never ordered they won't tell me where my order is and on the live chad Rachel said sorry I can't tell you anything, and wouldn't answer any of my questions at all, no way to do business. Someone claiming to be them trying to get more money out of me without even the correct info and Teespring won't even respond to my inquiry about that.

Thumbnail of user tarah44
Virginia
1 review
2 helpful votes
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October 11th, 2016

I am a fitness instructor and lover of sarcasm. I have ordered numerous tanks and t-shirts and have always been satisfied. Before I received my last order, a friend gifted me the exact tank I ordered for myself. When I contacted teespring regarding a return or exchange, they stated that they do not accept returns but for me to plelase donate the tank to someone and offered an in-store credit. You can't ask for better service than that to guarantee a repeat customer. Thanks TeeSpring!

Thumbnail of user dixieb5
Kansas
6 reviews
0 helpful votes
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June 6th, 2017

I've ordered several shirts from this site, and they have all exceeded my expectations. They wash up well, no fading, no shrinking, and the lettering and design does not peel, crack or fade. I love the sayings and artwork. I'll continue to use teespring for my tshirt shopping.

Thumbnail of user cindyf48
Florida
1 review
0 helpful votes
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May 23rd, 2017

For the cost the quality of the tee was poor. Shrank quite a bit and after the 1st washing began to pill. Not likely to make another purchase... would recommend you all regroup and think about a higher end tee - heavier weight quality tee. Maybe pre-washed / faded/ vintage..

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize that you were not happy with the quality of your item and we are happy to help. Please reach out to our Customer Support team directly through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user bethj29
California
1 review
0 helpful votes
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July 15th, 2017

I found a shirt I absolutely loved on their website. It was shipped to me but never arrived. Robert in the customer service department helped me every step of the way to check where it was and then upon not finding it, ordered me another shirt for free!

Thumbnail of user lorettam15
Ohio
1 review
0 helpful votes
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September 22nd, 2017

I ordered a xxl because the shirt was listed as running small. I would say it is 2 sizes small. The fabric feels cheap. My order was a gift, I am hoping she can at least wear it to sleep in. I would think twice before ordering again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We are sorry to hear that the item did not fit as expected and we will be happy to help! Please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user scotth1284
GB
1 review
0 helpful votes
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April 22nd, 2021

I chose Teespring for print and fulfilment services for a worldwide brand.

Unfortunately the products were extremely poor quality, resulting in having to process full refunds for customers and cease using Teespring.

Thumbnail of user ashleyk80
Illinois
1 review
0 helpful votes
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January 8th, 2018

Tee Spring seemed like a great website! I have yet to receive my order in the mail so I can't comment on how the product is. The only downfall is the shipping speed along with getting emails about my order quality. How am I supposed to answer the questions when the emails beat my order? I feel as if surveys and reviews are inaccurately filled out due to not having orders in hand when filling them out.

Thumbnail of user kc254
Missouri
1 review
0 helpful votes
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January 30th, 2019

I am so pleased with my experience with Teespring, I ordered a shirt from the YWA shop and it didn't wind up fitting me very well. I'm 5'2" so the small was still very long and a bit baggy on me. I emailed customer service and Ruel was super helpful and sorted it out very quickly.
I do a fair amount of online shopping and that can come with issues in understanding sizing especially with clothing, and I'm always so happy to find places with good customer service. I'm sure it isn't easy to keep on top of all the customer emails, and even still I was able to have a clear conversation with Teespring through email, and got help especially from Ruel!

Thumbnail of user crystalc32
Illinois
1 review
4 helpful votes
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October 8th, 2015

I order the shirt on the 23 of September they said it would arrive on the 8th. Check my email today and now it isn't til the 13-14 that is ridiculous if you say something is coming on a date follow through. I paid too much money to be jerked around.

Thumbnail of user jennah27
Illinois
1 review
0 helpful votes
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March 25th, 2017

It took several weeks to get, I received the wrong item, I emailed several people for several weeks and the people either sent me to someone else or my email was never acknowledged. Finally, after threatening to get authorities involved, I received an email saying I would get my correct item mailed within 3-5 weeks. Ridiculous that I spent so much time tracking down my items, the company, and my money. I love my phone case but would NEVER use teespring again! I suggest no one uses this horrible company

Thumbnail of user josepha296
Michigan
1 review
5 helpful votes
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April 23rd, 2019

I've been waiting and waiting. I emailed and was told and has already been printed and today the day it was suppose to arrive they said they are backed up in production. I've been asking for a refund for weeks. I would never had ordered from this lying company. They need to get sued and shutdown

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for the delay in receiving your orders! Per your request submitted to our Customer Support Team, we have stopped production of your items and have issued refunds for your orders. If you have any additional questions, please respond to the most recent email from our Team or reach out to us again directly through http://teespring.force.com/NewCase?l=en_US. Thank you!

Thumbnail of user markl1352
Georgia
1 review
0 helpful votes
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August 11th, 2020

I just received t-shirt I ordered and I have never seen a t-shirt so thick I won't be able to wear it till it's winter time. For the price they charge they should give better quality t-shirt material never again will I order from them

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize that the material of your Tee was not satisfactory and we are happy to offer a resolution! Our Team has sent a Private Message so that we can further assist. Thank you!

Thumbnail of user tloc
Germany
1 review
0 helpful votes
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May 9th, 2017

Ordered a shirt. Took quite a while till it got here (Germany). Shirt was too large, but that was kinda my mistake. I returned the shirt and got one in the right size. Very friendly customer service. Thumbs up!

Thumbnail of user aaronp43
Utah
1 review
0 helpful votes
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June 24th, 2017

I have made several purchases from Teespring. Everything I have purchased from them has been of excellent quality. Their website is user friendly, and they are very good at keeping the customer updated on the status of their order.

Thumbnail of user dianaa52
New York
1 review
0 helpful votes
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August 8th, 2017

I am always leery about using an online dealer but this was a most pleasant experience. Easy to order, website easy to navigate. Received the tshirt quickly and in perfect order and sizing. Thank you Teespring

Thumbnail of user richarda133
California
1 review
0 helpful votes
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July 7th, 2017

Had problem with shirts I purchased which was my fault 100%.
E mail sent and Tspring said no problem and sent new shirts at no cost just donate others. Fantastic company and will be making more purchases in future.

Thumbnail of user joym50
Colorado
1 review
0 helpful votes
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July 6th, 2017

I ordered two t shirts from this site the first one was a good size the second one was too small and I tried to get another size but to no avail. I feel that with the price they charge they should allow you to exchange for a diff size they run very small. The quality of the shirt itself was weak. I will not recommend this product or their site.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize for any confusion, if an item does not fit as expected, we are always happy to offer a resolution! For assistance, please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user mikic5
California
1 review
1 helpful vote
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September 11th, 2017

The product was larger than I thought. The customer agent Mark was courteous and quick to reply about return. I was surprised that a new one with smaller size will be given without returning the old one. Very impressed

Thumbnail of user camilled22
Canada
1 review
0 helpful votes
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January 8th, 2018

I buy my Christmas sweater in the began of december n paid 10$ shipping fee. I've received my command in january after the vacancy. So it's an expensive fee for a bad service. The sweater smell so much chemical that i even made skin reaction.

Thumbnail of user debraw142
Debra W.
New Jersey
1 review
1 helpful vote
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June 17th, 2018

I was a little hesitant at first but Im so glad I went with my instinct! Quality is perfect. The website was true to its quality and delivery expectations. Im recommending and I will buy more products soon :)

Thumbnail of user enildac
Massachusetts
1 review
0 helpful votes
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April 7th, 2018

Unfortunately after clicking on the link to buy the t shirt I had to cancel my debit card since information was stolen! The item took close to 3 weeks to arrive so not the fastest shipping. I did it for the fundraiser but never again.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're so sorry to hear that! If orders were submitted on our site that were unauthorized, we are happy to offer assistance right away! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

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From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

Company Representative

Thumbnail of user kaitlynb1
Teespring S.
Teespring Support
Typically responds within 12 hours
Selling made simple. Teespring is the end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

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