• Teespring

Teespring

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Overview

Teespring has a rating of 2.1 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teespring most frequently mention customer service, poor quality, and credit card problems. Teespring ranks 451st among Ecommerce Tools sites.

  • Service
    204
  • Value
    203
  • Shipping
    198
  • Returns
    129
  • Quality
    188

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
259
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How would you rate Teespring?
Top Positive Review

“Awesome customer service”

Rachele W.
1/9/24

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

Top Critical Review

“CONS, Search and watch you tube videos from actual Influencers getting ripped off.”

Exploring L.
11/7/24

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

Reviews (2,165)

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Reviews that mention popular keywords

customer service (459) phone number (38) delivery date (33) tee shirt (79) tee spring (39)
Thumbnail of user vitaliym2
Ukraine
3 reviews
11 helpful votes
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October 13th, 2016

They scammed me and stole six hundred dollars. They're not even sorry. Well. Ladies and gentlemen, they are TEESPRING.COM!

They found and hired me as a graphic designer, approved some first test projects and then... simply disappeared without any reason. I was scammed by Chris Daft (VP of trust and safety, Teespring). That was absolutely unexpected. He and his company just ignore me and I don't know what's wrong with them. I'M DONE WITH IT.

Special thanks to Global Head of Community - Bridget Sauer, who thinks ignoring people is absolutely normal thing in this company.

Please think twice before dealing with cheap people.

Thumbnail of user renaek1
California
1 review
0 helpful votes
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February 28th, 2017

My T wasn't printed as straight as I'd like so I let them know. That day they replied to my email, remade the shirt, and shipped it within 2 days. They also told me not to return the shirt and donate to someone in need. Fast shipping will buy from them again!

Thumbnail of user robertp375
Alabama
2 reviews
0 helpful votes
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April 8th, 2018

I bought coffee cups with logos. The colors that appear in the ad are bright with sharp edges around the lettering. The cups arrived in a timely manner but were much smaller than I believed they should be. The colors were dull and all the edges including the lettering were slightly blurred. The best solution would be for Teespring to find a better quality vender for this product even if it cost a little more. Because to sell these cups at a lower price will not give the consumer a good feeling about buying anything else from Teespring.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your mugs were not printed correctly and we are glad to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user tommyb65
California
1 review
6 helpful votes
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June 17th, 2016

Teespring runs a promotion for father's day t-shirts and guarantees delivery by father's day. I place the order on May 30th. That gives Teespring 20 days to get me my product. The item has shipped and is now saying it will arrive two days after Father's Day. Extremely disappointed!

Thumbnail of user rayg50
Georgia
17 reviews
35 helpful votes
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July 18th, 2017

I've been ordering t-shirts & sweatshirts for a while now, and except for the last couple of orders, it came to me quickly and the quality was great. They lost one, and the last sweatshirt I ordered wasn't the usual quality I expect from Teespring. They smell funny when I receive them, so I washed it, and when I dried it, there is lint everywhere. This has never happened before, and the item is black. My lint-remover doesn't work, so I'll have to pick it all off with my fingers... UGH

Tip for consumers:
If anything goes wrong, and you're not a seller, it's almost impossible to get support. As a buyer, they should have the same options as sellers do.

Value
Shipping
Quality
Thumbnail of user fional36
GB
2 reviews
0 helpful votes
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April 3rd, 2018

I was anxious living in the Uk ordering from overseas, but I had no concerns. I had updates every step of the way and knew exactly where my order was and it arrived exactly when I expected. The item itself is off good quality and loved by my daughter. Thank you

Thumbnail of user matthewr87
Idaho
1 review
0 helpful votes
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April 7th, 2018

One of the few places to purchase quality t-shirts of about any design, and the print job is well done and the quality of the T-shirts themselves is also outstanding, i. E no drooping collars and poorly done prints which is so common at times or shirts that are either to small or oddly sized. I highly recommend this Company in all areas for the services they provide, again outstanding job.

Thumbnail of user rachellaj
Ohio
1 review
2 helpful votes
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October 23rd, 2020

I ordered a tshirt on Oct 4 and still haven't received it. The tshirt says in October we wear pink... here it is the 23 and NO tshirt. I may get to wear it 1 time if I'm lucky! Way over priced and very dissatisfied that you cant call them and talk to someone. Will not be a returning customer.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

If a custom printed item arrives after the estimated delivery time frame, we are always happy to offer a resolution! Our Team has sent a Private Message to obtain the details of your order and we appreciate your patience.

Thumbnail of user lh109
Maryland
1 review
0 helpful votes
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July 14th, 2017

I've ordered a few things from teespring and was happy with the quality every time. I had a mix up on one order and they were super responsive and helpful with working with me to fix it. Their customer service e-mailed me with alternate options and was helpful above and beyond.

Thumbnail of user jamesp371
Canada
2 reviews
1 helpful vote
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January 16th, 2018
• Updated review

After writing this review, TeeSpring has handled the case very well. They have reviewed the photos I sent and have issued reprints. They have also stepped up communications and everything is good now.

The product quality is excellent for the pillows and I am now waiting to receive the correct size pillows. I know I'll have to cover customs again but I'm happy with TeeSpring now.

Pillows arrived the wrong size
January 16th, 2018
• Previous review

Ordered 6 pillows which, after Customs, came to over $300 for 18"x18" pillows. Four pillows arrived 16"x16" and two arrived the correct size. I took several photos and sent them in but they still have not agreed to ship out the correct-sized pillows. I understand people make mistakes but the way a store handles their mistakes defines a great store from a mediocre one. At this point, I don't even have a matching set of pillows I can give for Christmas to the girls and they were so looking forward to having Aphmau pillows. The incorrect size pillows are still in their packaging ready to be shipped back if Teespring will send out the correct sized pillows that I paid for. I'll update the review if Teespring makes things right.

Thumbnail of user samk63
New Jersey
1 review
4 helpful votes
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October 28th, 2015

Placed the order on July 25, received it on Oct 23. The image of the elephants is so faded that I almost could not recognize them as elephants. I compared the image of what Teespring sent me to their advertisement, and was appalled at the difference. I sent the company the aforementioned images, and they responded, "we are sorry that you are not happy". I can only pray that the elephants will benefit at least a slither of my contribution.

Thumbnail of user raynort
Washington
1 review
0 helpful votes
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September 17th, 2017

I have a personal best with this company. I ordered a tee shirt 5 days ago, and in that time, I have received 37 e-mails with more offers, including a request for feedback on my order, even though my original order has not even shipped yet..

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We sincerely apologize for any frustration. Email offers are sent for campaigns that have similar subject matter as the campaigns from which you have recently ordered. If you would like to stop receiving our emails, please scroll down to the end of the most recent email that you have received and click the "unsubscribe" link. For additional questions, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user cynh1
Arkansas
1 review
1 helpful vote
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September 14th, 2016

They continually failed to ship "Tipped" campaigns, sent the payments I DID make to the wrong paypal address, told me they would correct it and put the money back into my TeeSpring account so I could cash it out to the proper Paypal account, and then disabled my account before I could. I'm still waiting to hear back as to why it was disabled. I have a suspicion it had to do with a different campaign, but I obtained permission to use a character from the artist directly, even though my design falls under Fair Use Parody. Unfortunately, I don't know for sure because they haven't responded to me. They just shut my account down and kept my money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianal36
California
2 reviews
10 helpful votes
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August 5th, 2017

I had ordered a shirt and it was printed on the back instead of the front. I had wanted a shirt that people could read from the front as I am wheelchair bound. I also received two shirts instead of the just the one I had ordered. It was my fault but they still refunded my money for the extra one. Also I was told to keep the shirts and donate them. As I attend a group called "Compassionate Friends" for people who have lost children, grandchildren, etc, they were much appreciated. The person who worked with me was Ruel who was so kind and kept me apprised of the situation every day. I really enjoyed working with this person. Great employee for this company...

Thumbnail of user gracem53
Australia
1 review
5 helpful votes
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November 3rd, 2015

The website promoted their product as a great Christmas gift, yet after check out the order confirmation had an expected delivery date of January 8th. I contacted the company questioning this and asking to have the product delivered prior to Christmas as advertised. They then proceeded to send me an email thanking me for my cancellation of order. I had not actually requested a cancellation but now I'm glad I won't have to deal with this company any further.

Thumbnail of user ericad33
New York
2 reviews
0 helpful votes
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July 23rd, 2017

I accidentally ordered the wrong shirt for my husband and when I contacted the company I was delighted to get an email from Gloria who offered a credit to my account so I could re-order my shirt with a request to donate the wrong order, to which I will gladly do. I put in my new order and it was promptly processed with a polite response. Best customer service, ever!

Thumbnail of user tcsh
Texas
2 reviews
6 helpful votes
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July 6th, 2017

Im cool for gfx art but I DONT like stealing art they clearly steal artist work and its copyright too... Found out that "they are going under dzeetee now and they changed all the legal from teechip to dzeetee"

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize for any confusion, Teespring.com is not affiliated with "dzeetee" or "Teechip." We're sorry to hear that you've had a bad experience with those companies and hope that you may consider updating your review of Teespring. Have a good day!

Thumbnail of user kathyg203
Mississippi
1 review
1 helpful vote
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July 29th, 2018

By mistake I ordered the wrong size t shirt. I contacted Teespring to see if it would be possible to exchange it for the correct size. Not only did they respond immediately, but they took care of ordering me the correct size. Outstanding service! I will certainly be ordering again from this company!

Thumbnail of user marthar58
Illinois
1 review
1 helpful vote
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January 9th, 2018

The t-shirts were "short " they're more wide than long, not happy at all. And tbe quality of the hoody was sub-standard, not at all what I was expecting considering what I had to pay for them. These are 10 t-shirts, not 25. Only gave it a 3 because of the ability to do custom wording but even that was just ok

Thumbnail of user michellet277
Ohio
1 review
0 helpful votes
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December 9th, 2018

As a first time shopper at Teespring, I found a GREAT shirt for my daughter in colorguard. I bought it easily, it shipped quick, and I received it fast. However, when it got here, I realized it was not going to fit my daughter. So I contacted Customer Service, and they replied the next day. They told me I could donate the shirt I had received rather than returning it, and they told me they would reprint and ship me out another. They even linked me to the sizing page so I could be sure to get the right size. The correct shirt arrived a couple days later! Amazing customer service!

Thumbnail of user janing1
Illinois
1 review
0 helpful votes
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March 17th, 2023

I recently purchased a sticker from TeeSpring and I have to say, I am incredibly disappointed with the quality of the product. The sticker was nothing like what was advertised on the website. The colors were faded, the design was blurry, and the overall quality was poor.

It is incredibly frustrating to pay $7.99 for a product that is so far below the expected standard. I feel like I have been cheated out of my money and misled by the product presentation on the website.

Overall, my experience with TeeSpring has been incredibly disappointing and I cannot recommend them to others at this time. I hope that the company takes this feedback to heart and works to improve the quality of their products in the future.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're so sorry to hear you were not satisfied with the sticker you've received. Our fan experience team is always happy to take a look and provide a resolution that works best for you. Please contact us directly via email with a photo of the item in question at fanhelp@spri.ng or through live chat so we can get this resolved for you as quickly as possible.

Thumbnail of user jpp20
Washington
2 reviews
5 helpful votes
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July 22nd, 2019

I bought a few decals from them, never received them. Contacted them, 15 email after, and them asking the same questions over & over never doing anything about it. I added them to my spam filter and disputed it with my credit-card! Stay away save yourself the headache. Bought the same decals on ebay for half the price took less then a week to get them

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We sincerely apologize for any inconvenience! Our Customer Support Team is always happy to offer a resolution for an order that has not been received. As we would no longer be able to send a response to an email inquiry from you, please reach out to us for further assistance through our online chat, available Monday - Friday, 9am - 5pm, EST. Thank you.

Thumbnail of user michaelb536
New Mexico
1 review
0 helpful votes
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June 12th, 2017

$100 for four shirts with deformed collars. One of that has the back of the collar folding under. All of them have seams in the collar where there shouldn't be any. About 2-3" from the seams that run across the top of the shoulders on either side there's one that's just hanging out. If there were two it would make since. Three shirts have it on the same side and the forth on the opposite side. If you were above me looking down at the top of my head the seam would be at the 5 o'clock or 7 o'clock position. The fact that the shirts didn't all come from the same country means this is either an intended flaw or a manufacturer screwed up a batch of their product and sold them super cheap to whoever could use them.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We are very sorry to hear that the items that you have received appear to be defective. We are more than happy to assist you further. Please contact our Customer Support Team at http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user lisaj765
Florida
1 review
0 helpful votes
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August 26th, 2020

First of all, I created a store but after a week or so, my storefront and listings completely disappeared. However, the customer's page is still available. I e-mailed customer service but never got a response to my problem. Second, I purchased a shirt and washed it on the delicate cycle and all of the letters washed off!

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We apologize for any frustration and our Team is always happy to assist. We have sent a Private Message to request additional details and we appreciate your patience!

Thumbnail of user stephenh319
Oklahoma
1 review
1 helpful vote
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September 20th, 2018

I ordered a shirt, the wrong one came, and they quickly moved to replace the wrong one with the one I had ordered. I have not seen customer service that efficient in a decade or more. Thank you! Replacement shirt arrived, great quality and just exactly what I had ordered. Mistakes happen, but these guys move at light speed to fix those mistakes. I feel like I can trust them and will do business with them again.

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From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

Company Representative

Thumbnail of user kaitlynb1
Teespring S.
Teespring Support
Typically responds within 12 hours
Selling made simple. Teespring is the end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

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