• Teespring

Teespring

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Overview

Teespring has a rating of 2.1 stars from 2,165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Teespring most frequently mention customer service, poor quality, and credit card problems. Teespring ranks 451st among Ecommerce Tools sites.

  • Service
    204
  • Value
    203
  • Shipping
    198
  • Returns
    129
  • Quality
    188

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
259
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How would you rate Teespring?
Top Positive Review

“Awesome customer service”

Rachele W.
1/9/24

I had an issue with product received and I contacted them and they immediately responded asking me what I would like instead and I replied back and received my new product within the month! I will definitely be ordering from them again! Great customer service with absolutely no hesitation!

Top Critical Review

“CONS, Search and watch you tube videos from actual Influencers getting ripped off.”

Exploring L.
11/7/24

Horrible, horrible company. Just search on Google and watch the hundreds of YouTube videos from creators who've been screwed over by these scammers—I'm one of them. I'm honestly shocked YouTube is still letting these con artists offer services. It's a disgrace

Reviews (2,165)

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Reviews that mention popular keywords

customer service (459) phone number (38) delivery date (33) tee shirt (79) tee spring (39)
Thumbnail of user jessee18
California
1 review
2 helpful votes
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January 13th, 2017

I placed two orders for single shirts. I first received an email saying they cancelled my order of 12 shirts? I told them thanks and that I didn't order 12, just one. Two days later I got an email saying another order of 12 was printing. They will not cancel it, I did not place it. No customer respect.

Thumbnail of user millardf6
Texas
1 review
0 helpful votes
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December 3rd, 2017

I have gotten 2 shirts and a hoodie from TeeSpring and they were of good quality and size. The price for the items was reasonable and our group was able to raise money for charitable causes quite easily.

Thumbnail of user marks574
Nebraska
1 review
0 helpful votes
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November 29th, 2017

I ordered 3 shirts, 1 hoodie and 2 stickers. I received them all within 2 weeks and quality was great. Heavy weight, pre-shrunk hanes tees run a little large but not excessive. Hoodie size was smaller than tees, not overly heavy, but not thin or cheap feeling. I will be ordering more soon. I rarely ever do surveys, but i think teespring and their empoyees do a top notch job. Thanks everyone.

Thumbnail of user chrisw483
Texas
1 review
0 helpful votes
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May 18th, 2018

I purchased my shirt for a very important day for me... My shirt came in on time... Overall the print on the shirt is great... On the other hand, the collar is stretched... That's a huge issue for me, I hate stretched collar's... Unfortunately I did not catch that until this morning when I put it on... The day that was important to me, the entire reason I purchased the shirt... The first shirt I ordered last year for this same occasion was great... Unfortunately I don't share the same enthusiasm as I did last year...

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your item did not fit as expected and we're always happy to help! Please reach out to our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user dannielled2
Alabama
1 review
0 helpful votes
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October 9th, 2019

The customer support that I received from teespring.com was way above and beyond any business I have ever had contact with. They responded quickly and with a response that was helpful understanding and polite and very professional. I do a lot of online shopping and I have never had such a amazing response with support. The product is amazing the support is beyond. I highly recommend them to everyone I know.

Thumbnail of user mattg89
GB
1 review
0 helpful votes
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July 31st, 2017

Took longer than specified. I haven't been delivered my order. The mail have taken it back because it wasn't correctly paid for. Even though I paid PP. So I'm having to pay double the product cost just to see my order.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for any frustration and that your order has been delayed in transit! We would be happy to help, please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user csmittys
Canada
1 review
0 helpful votes
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September 26th, 2017

I have ordered many items from TeeSpring and have been satisfied with everyone so far. I even ordered the wrong size on my very first order and they were awesome, took the hoodie back and reprinted me the size I needed. Will continue to shop on this site :)

Thumbnail of user gweng13
Oklahoma
2 reviews
0 helpful votes
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December 22nd, 2017

I can always count on the quality of their tee shirts and the printing. I collect Poodle shirts, and they have a lot of cute ones. I get them when expected, and they are always good quality shirts and printing. I share my choices with my Poodle friends.

Thumbnail of user tammyg53
Texas
1 review
0 helpful votes
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December 14th, 2017

I ordered 2 premium tees. I thought premium would be a soft, quality fabric. Thats not what I got. High price for a Hanes tee. The quality is not there, and the XL I ordered is more like a medium. Disappointed!

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that your item did not fit as expected and we are always happy to help! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user anabelas3
Portugal
1 review
0 helpful votes
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June 27th, 2019

I'm really happy about my purchase on teespring's website. Unfortunatelly, I had a problem with the sizes, because I'm from Portugal and our sizes are different. However, I had the best service from a member of the Teespring's support. I don't know if I can say his name, maybe I won't, so I can protect his identity, but he was so polite and kind and also helped me with everything.
I'll defenitly buy from them again!
Thanks a lot Teespring!

Thumbnail of user karlg56
Michigan
1 review
0 helpful votes
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September 30th, 2019

Recently bought a hooded sweatshirt from Teespring that I wasn't happy with.
The black logo didn't contrast as well on the navy sweatshirt as I was expecting given the photo on their website.
The customer service people at Teespring worked with me to replace it with a better color combination.
Very happy that they were willing to make it right!

Thumbnail of user mariah213
Texas
1 review
0 helpful votes
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April 9th, 2017

The size chart they provide doesn't reflect the actual size tee I received. I was sent a child size small. I returned it and ordered a medium adult size. Again they mailed the same only slightly larger child size. Can't wear it.

Thumbnail of user lindac320
Texas
1 review
0 helpful votes
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November 20th, 2017

Only problem i have is i ordered the wrong size and theres no way of returning them. I really like them but i dont want to have to buy two to get the right size. I Like information on how to return for right size.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that you item did not fit as expected and we're happy to help! Please contact our Customer Support Team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user dollym22
Wisconsin
1 review
1 helpful vote
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October 30th, 2020

I ordered a sweatshirt for my daughter, after 6 weeks I asked where it was, no reply. After 12 weeks i asked again. I was told, 1. It came from Denmark 2. It came from California. 3. they had already sent it.
4. They didn't know where it was 5. They never heard of me. 6. they had already sent it. 7. they had sent me a refund. 8. hey were going to send me a refund 9. They didn't know how to send a refund. 10,6 moths later I finally received a refund after I reported them to the better business bureau and every other agency I could think of..

Thumbnail of user kennethl42
Massachusetts
1 review
0 helpful votes
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April 18th, 2017

Teespring company has a women named Gloria that works In costumer service and let me tell you this women went out of her way 3 times until we got it right. She was such a pleasure to deal with company's need Gloria to teach there company how to take care of customers she is absolutely awesome women and I thank here for being so professional and respectful and so very nice rock on Gloria
Ken

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We love getting such great feedback! It's awesome to hear that you had such a wonderful experience with Gloria and we will absolutely make sure that we pass along your response. Thanks for using Teespring!

Thumbnail of user robertan6
Nebraska
1 review
0 helpful votes
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December 7th, 2017

Package was not delivered. To party. Would like to have package deleted to correct address
You have incorrect zip code. Zip code should be ******* not *******. Please have some one contact me. ASAP thank you

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that an incorrect address was provided for shipping and we are happy to follow up on the status of your order! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user sharonc165
Michigan
1 review
0 helpful votes
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October 2nd, 2017

I was very happy with the product. The size guide was perfect. Without the size guide I would have ordered the shirt too large. I needed it as a gift and paid for express shipping and received it in plenty of time.

Thumbnail of user mistij
Oregon
2 reviews
0 helpful votes
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May 8th, 2018

I ordered the sticker of the duck "breaking out of a car or?". It's on a white background. It should be (and I thought it was) on a clear background. The sticker doesn't even make sense printed on a white rectangle. The only color car (or object) it would work on is a white one. The picture of the duck and the peeled back metal is fuzzy.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're so sorry for any confusion! We do not currently offer car decals or stickers with clear backgrounds. On our site, the item is described a "sticker." If your item has been printed differently than shown on the listing, we would be happy to offer a resolution! Please reach out to our Customer Support Team through http://teespring.force.com/NewCase?l=en_US. Thank you.

Thumbnail of user christines68
Pennsylvania
1 review
7 helpful votes
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January 4th, 2016

I ordered a t-shirt in the beginning of December. The offer was for free shipping and the estimated delivery was December 28th. Even though it was a Christmas present I told my husband one of his gifts would be a few days late. Well its January 4th and I still haven't received the shirt. Every time I track the item, the estimated delivery date is later and later. Not only that, but they charged me for shipping when it clearly said FREE SHIPPING! I wont order from here again.

Thumbnail of user loric98
Ohio
1 review
1 helpful vote
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May 15th, 2017

I purchased a shirt and the design was hazy. It literally looked like it was spray painted. When I complained to the company, all they offered me was a store credit. I don't want another product. I want my money back. Don't waste your money.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry for any frustration. If you have received an unsatisfactory print due to the artwork that was provided to us for the campaign, we are happy to offer a store credit instead of a reprint that would result in the same product. Also, we are happy to issue refunds, which may require a return, depending on the circumstances. Please follow up with our Customer Support team through http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user jenniferl275
Canada
1 review
0 helpful votes
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January 16th, 2018

I mistakenly order two of the T-shirts that I only wanted one of. Upon emailing customer service, I was promptly refunded the difference and my order came the same week that was projected upon ordering. Great service, great product!

Thumbnail of user jamesf256
Michigan
1 review
0 helpful votes
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January 8th, 2018

Very great quality highly recommend to anyone! They have a lot of options in everything they sell! I have bought a lot of merchandise through them and I have never had any problems with anything I have bought

Thumbnail of user karmenr
Michigan
1 review
0 helpful votes
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March 12th, 2018

From Teespring the quality was as expected and the fit was as expected and the delivery time was a little bit earlier than they indicated when ordering. I will definitely order again from this company.

Thumbnail of user jemmaw3
GB
1 review
0 helpful votes
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August 26th, 2017

Far too expensive and the quality isn't brillant. The hoody itself is thin & looks cheaply made. The print doesn't look like it will last long in the wash without coming off. Also expected it to be bigger, I measured my son before hand & it should be longer than it is.

Thumbnail of user kaitlynb1
Teespring S. – Teespring Rep

We're sorry to hear that you were not happy with the fit and quality of the item that you have received and we are happy to offer a resolution! Please reach out to our Customer Support team through the following site: http://teespring.force.com/NewCase?l=en_US Thank you.

Thumbnail of user kellyg64
California
1 review
9 helpful votes
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April 23rd, 2016

I ordered what was supposed to be a soft cotton, women's fit tshirt. The shirt ended up being a poor quality, rough cotton, oversized, boxy men's cut. When I emailed them asking for either the shirt I ordered or a refund, they said to look on their website and order another shirt. For $28, I want what I ordered or my money back. Customer service is horrible. Still working on getting money back. DON"T BUY FROM THEM!

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From the business

Selling made simple. Teespring is end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

Company Representative

Thumbnail of user kaitlynb1
Teespring S.
Teespring Support
Typically responds within 12 hours
Selling made simple. Teespring is the end-to-end solution to create, sell and ship products online. We handle everything from storefront to supply chain. All you need are ideas.

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