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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
My racquet is absolutely gorgeous, and the shipping was very fast, and everything came in perfect condition
Received merchandise in great condition. Quickly and efficiently. Very happy! The racquet was beautifully packaged and protected.
Great transaction, item arrived on time and looks great. WIll shop again. I am a satisfied customer.
I love tennis them!. My order was process immediately and it easy to transact orders, it's so customer friendly. I will definitely order again
I received my order but not at the quality I expected. Other than that everything was good. Hope to get more in the future
I love tennis express... my order was process immediately and it easy to transact orders, it's so customer friendly. I will definitely order again
They fit perfect, have good support and are the perfect color for my world. I hope I can find another pair just like them.
Placed an order and they never delivered it refused to place the order. I had to call credit card company … rude and nasty customer service liars
Products used:
They never sent anything
Oversll good service. Missing more communication for tracking the purchase. Price is not reslly better than buying at store. This make me decide tonsupport local business.
Demo racket arrived in 2 days and my 11yr old was excited to hit with it. We just placed an order for that racket.
Odered my favorite tennis strings. Came exactly as ordered and at a good price. Have ordered other items in the past with no problems.
Easy schmeasy. Tennis Express never fails to impress rackets and shoes- you'll never suffer the blues- smooth as a sargasso sea cruise.
The shoes I ordered were not sent- they were a different colour in a different box and FAKE. Do not buy from this company.
Tip for consumers:
The company refuses to refund or give me anything back- they refuse to admit these are fake shoes.
Products used:
Shoes
Ordered socks for my team, going to Texas Sectionals. Received them in a timely manner! Love them and rather fast service!
Their fast order processing and big selections make this one of my favorite tennis sites to shop for shoes and apparell!
Delivered as ordered. I swapped out some new Nike Cage3 shoes as the typical 9.5 is now a 10, great turnaround
Received it promptly and love the tennis skirt. Would order from Tenniesxpress again. Found the prices to be reasonable as well.
Wasn't really thinking that Tennis Express was located in Houston. They filled my order and it was delivered on time. Amazing
Right item with awesome discount was delivered as scheduled! I would like to encourage my tennis mate to use tennisexpress.
I ordered 2 packs of tennis string on Dec. 20, and they arrived on the 22nd with free shipping. Impressive.
Tennisexpress has always exceeded my expectations. Returns are also easy and efficiently processed. I will continue to shop@ Tennisexpress!
Comfortable and cool. I am glad Adidas is utilizing plastic trash recovered from the oceans, I wish more companies will do the same
The ordering and delivery process was timely. I love my tennis shoes and they are very comfortable. Would order again from Tennis Express.
Delivered on time and as expected. Second time I have used tennis express to get shoes and very satisfied both the times.
Thanks!
Love my new Head racquet and delivery was like clockwork. I go to other tennis sites but always come back to Tennis Express.
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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