Tennis Express

Very easy shopping experience, once I found what we needed! That's the only reason I didn't give 5 stars--had a little trouble filtering for certain attire in certain sizes and colors. But otherwise it was an A+ experience.

Items and service were generally good. Items delivered on time. Quality of items could have been better. Polo shirt was a bit light. Also realised that I should have chosen large instead of medium. All the same, using it like that.
But overall, I'm ok

Within 5 minutes of placing my order, I asked Tennis Express to cancel the order as I did not realize its free shipping did not include products over 7 pounds. The customer service rep stated that tennis balls did not simply fly to my home, so they charged for shipping them (I didn't think things under 7# did either, but...). I again asked to cancel the order. The only response was an automated email saying they would respond. They didn't. Instead, after a day, they sent me an "order shipped" notice.

I have the other 3 grand slam shoes that Asics produced, but they came in women's sizes. Calling these unisex shoes just means that they are cut for men's feet. I carefully purchased the correct size, but the toe box is too big in width as well as slightly longer which makes the shoe feel awkward during play. If I went down a size the arch of my foot which is high would have never fit in the shoe. I love Asics and have been buying them for many years, just disappointed they went for this short cut on such an expensive shoe.

During the last 2 weeks I have ordered 12 pair of tennis sneakers. Besides from you, include Amazon and Zappos as well.

I ordered them on September 10. It is now the 21st. How am I supposed to remember from whence your order arrived? It would have been very easy for you to have included a pic of that which you sent me. CS needs improvement.

I ordered 2 tennis racquets and filled out the proper form (stringing, grip size etc). I received an email saying that stringing instructions were not clear and to contact customer service. After 3 hours I finally reached a human. He was abrupt to the point of being rude. When I was finished repeating the instructions, the agent just hung up. No thank you or goodbye. The next day I again received the same email asking me to call customer service. This time I left my contact information. I received no return call. I finally used their live chat. It produced no reply. As this was a Christmas present, I became concerned and was ready to cancel my order and purchase elsewhere when I got an order shipped email. In the future, if I have to interact with customer service, I might seek another vendor.

Your competitors have better pictures and more views of each item. Also, I emailed your customer service team with a question, but never got a response. At this point, it's too much of a hassle to return my item, but I'll avoid shopping on your website in the future.

From looking at the sneakers I wanted, to finding them in my size and desired colors, I purchased 2 pair. Pricing was competitive and I could not find these sneakers anywhere else. Great delivery experience, as well.

This pair of shows have a lob sided surface design. The plastic mold on inner shoes come over the great toe area while the outer edge is build like any other shoe and does not cover over the little toe. I almost sent it back but decided to keep it and five it a try.

I ordered two pairs, of size 11 by mistake, and was thinking I got it wrong, it would be too big because I never worn a size 11 shoe before, all my previous were either 10.5 or 10.

For reasons I can't explain, this size 11 wont even let my foot in. Just outright small. There must have been something wrong either with the sizing label or a design/production defect. Now I got two pairs of shoes I will never be able to wear.

After ordering at least 3 times this site proves fairly easy to order from. The problem is that their sizing is WAY OFF for all of the various designers. I had to return everything. Very disappointing. Never had a problem like this before. Since when does a medium womens fit like a small and the. Large, ordered just in case fit like a medium. Not great and very expensive. Even on sale

I bought this in the hyper orange color. I really like the fit and color (it goes with everything while making a fun bold statement). I've purchased a couple of the other styles of Nike "lightweight" or running hats, and this one fits the best. I guess I have a big head, but the other ones feel a little too small, whereas this has plenty of room and is comfortable. Great for shielding the Texas heat out on the court.

So far so good! Good website, easy checkout, fast delivery. However I will say that better boxes are needed. The tennis bag box was smashed as well as the tennis racket box - no damage but held my breathe when opening! No one likes returns, customers or companies/sellers.

I purchased a pair of sneakers and they had something poking in to my small toe. I purchased from them as their ad says "free returns". Unfortunately they informed me when i tried to return that my order did not qualify for the free returns as it did not meet the dollar amount required so i needed to send back at my own expense. The person answering their phones was extremely rude and i sent a msg to their customer service which received no response. I also tried to review them on their actual website and it tells me that they are not accepting customer reviews so i believe their great ratings are rather suspicious. I would not purchase from them again.

Received pair of Head shoes, very satisfied with shoes and delivery. When I ordered the shoes, it stated "free $25 gift card included with purchase. No gift card was included. Called customer service and they said that promotion ended at Christmas (not stated on website). Planned on using gift card to purchase back-up racquet, Will now buy from someone else.

I was replacing an older pair of Asics and the new model now uses a different fit/last from my old pair. I had to return them. I am pleased with the Asics brand but will have to choose another model instead. Very good service from Tennis Express. Thank you.

The only reason I did not give 5 stars is that I wanted a different item, which according to the website was still available, but I had to change due to it being out of stock... But the product that replaced my first choice and the whole online and customer service experiences were great.

Received my racket in a week or less, and it was exactly as ordered. Tennis Express was the only place that had the grip size I wanted, and their price was the same or better than other sites. Very pleased with the whole purchase process.

I placed an order for tennis sneakers and received a call the next morning asking if I authorized the purchase, because the shipping address and Bill to address were different. I appreciate that level of follow up. The order was processed and delivered fast. Good pricing, great product, excellent service! Thanks

If you are Leary of placing an Oder "DONT BE"!
They have everything you'll need for Tennis... I've ordered several times and receive quality products very quickly... if you need advise just call them, they are the experts!

I recently purchased 2 pairs of Wilson tennis shoes that were on sale (plus I had a coupon code!).
The shoes are perfect and the package arrived quickly. I'm very satisfied and will order from Tennis Express again!

When I noticed that the tracking showed my package going back and forth across the country, two separate customer service people told me to call the post office to see what was wrong? I did get the item, and had no trouble with it. Just what I ordered.

Cute little tiny tennis skirt for my grand... and a good price too... I'll be back when she grows out of this one... best quality and selection on line that I could find. You are bookmarked for me! :)