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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
Thank you! Everyone is happy! Awesome products. It was a very nice Christmas present to my sister's family.
Quality excellent delivered on time, will be ordering again from tennis express
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Good sale prices! Extremely competitive with other online merchants. Whether a racquet or an accessory tennis express comes through.
Item available and shipped fast. I would go back again. Wonderful experience. There is plenty for everyone to choose from.
I received the racquets within days of ordering them. They came with a return label,
so it could not have been easier.
Have used tennis express several times over the years. Always has 12.5 that are true to size without any defects.
I received only one pair of shorts, but was charged for two. Please credit my account accordingly.
Thank you
Ordered two pair of shoes for my husband. They Fit great and the service was very prompt. I would definitely order from you again.
Too tight for my feet have to return and buy a different brand!
Tennis express is very good with refunds
Unreliable and cannot be trusted with your tennis needs. Customer service is incredibly rude. Will avoid it in the future
Ordered large Nike Court Shoes. They arrived very quickly, at good price. I will shop Tennis Express whenever my needs arise.
Got my order quickly and accurately. Tennis shoes are as they were described. Smooth sale. No problems.
Great service, website is easy to maneuver, just took a little longer to arrive. Thanks for the little surprises, notepad, etc.
My new raquet was strung at 42lbs. I requested 58lbs. I sent it back and am currently waiting for it's replacement.
No problems, just at the placing of the orden, a su have a mexico credit card there was some misleading information.
Very easy process with Tennisexpress: from selection; ordering; and shipping, they make it very seamless. It is a customer-friendly experience!
Everything's aok. Encountered no major issues. I got what I ordered. I will in the future shop at Tennis Express
Excelent shopping, very responsibility, 100% secure. The price are not expensive and the web site is very easy to use.
We have so far had only positive experiences with TennisExpress. Have been dealing with them for several years without complaint.
Great tennis racquet, price & delivery the best. Head Graphene XT Speed MPA is a best buy for the young teen. Will be used until Senior year.
I ordered tennis shoes. The product was delivered on time and as shown on the website. I will definitely order form Tennisexpress again.
I'm very happy with Tennisexpress goods.
I will order more goods on Tennisexpress today^_^
Thank you so much!.
Much smaller than I realized. I guess I didnt read the description. Too small for my racquet in the proper location of the bag.
There is NO chance in hell I will ever shop with tennis express ever again! If i could give tennis express a negitive rating i would.
All good and gastos. I would like shopping more when I will need. I am spanish and I can say that you have good prices
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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