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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
I like shopping at Tennis Express because of the large selection of products they carry, including the brands like. Their customer service is also second to none.
The two racquets that I have ordered and received play really well. The tension of the strings is very accurate, I am impressed with Tennis Express' stringer(s).
Fast shipping, great customer service when I had to call fix my order, great prices compared to other sites, and loved everything I got! Thanks so much!
Tennis express is a good place to buy tennis related merchandise, they have many different brands, prices are decent, shipping is quick and their sales are great!
This dress is light weight and cool. However, I would like it to be a little longer. My tennis shorts hang out the bottom. It is comfortable, except that I'm always pulling it down to make it longer.
Capital One Credit card posting delayed for THREE days (I have shopped with TEx and have no credit card issues before), SLOW shipment, received item NINE days later, ordered on Dec 10, received on Dec 19 from TX to CA (!)
Really good selection of tennis stuff for fair prices. Shipped very fast and packaged well. Always check clearance for bargains. Snagged some cute shirts for $3 each for stocking stuffers!
I should have read the other reviews that say the same thing. Something is wrong with their inventory control. Bummer when it is a gift that doesnt arrive as promised.
If you have medium wide or wide feet, DO NOT purchase these shoes. The socks tongue piece prevented my feet from going into the shoe. I really like the colors so, I ultimately cut out the tongues, loosened the strings, skipped holes and they are still too snug across my feet. Quality/workmanship is very poor. These shoes will cause or constipate bunions. I wasted my money on these.
Order Confirmation
Order Number: *******
Date: 08/19/2023 - 3:00 PM
Style Description Quantity Price
*******-0F1F22
Lotto Size: M
1
$15.97
HQ8389-U23
Adidas Size: 8
1
$83.97
Item Subtotal: $99.94
Shipping Method: Standard
Shipping: $0.00
Tax: $6.25
Total: $106.19
Credit Card: ************
Shipping to: Antonette King
8838 S Hamilton Ave
Chicago, IL ******* US
Thanks for making the process easy, I live in California, my fiance' lives in Houston and she told me what to get, you made it easy and now she has the skirt! Good job
I accidentally placed 5 orders on my tennis shoes. It was very late at night but with the help of one of the workers, she helped me. The shoes came in very quick and I love them.
I got my shoes in only 3 days, the shipping has really helped me out to stay on the court. Also, the delivery service was also helpful by updating me when it ships and when it arrives.
I ordered a skirt off of here A MONTH ago and it has still not been delivered, whenever i try and track the package it says no info found and the number they put on the website is bull$#*! BECAUSE NO ONE ANSWERS THE PHONE
This is an excellent web page, so many products to order, good quality and many options for delivery.
This always my first option went I want to buy tennis products.
I ordered 4 demo racquets. I am narrowing down 2 of the 4, but I shipped all 4 back on Fri, 11/3. Very nice selection. Look forward to purchasing soon.
I loved most everything I purchased from this site. Good choice and selections. Merchandise ordered received promptly. And easy to return merchandise with prepaid mailing label.
Once again I received excellent service from TE. I especially like the option to checkout and pay through Amazon. Will definitely order again in the future.
Quick delivery, not easy to get in touch by phone probably because I was calling from outside USA. But produts better than expected. Thanks so much! I am extremely ahppy with my purchase!
I like how they gave me the exact shoe with some nice quality. They even box it into another box so it wont get all beat up and they have a sheet where if you dont like it, you can return it.
Good selection of Tennis outfit, specially dresses and snickers. The socks I have ordered didnt last too long, after two matches I had to replace them, I was disappointed,
They were delivered in a timely fashion.
They don't fit right.
My right foot toes burn. I can't play like this
How do I make an exchange or a return?
They look nice.
Pretty good variety and the stuff always come on time. Need more of the stuff that are not that available like the flare ghost i bought one and cant find my size anymore.
I however returned my item for a full refund the shoes ran small and u don't have a bigger size in stock for me. Shoes returned on Thursday will be awaiting a total refund. Thank you
Received a new pair of tennis shoes. They look fabulous and feel great. Glad I placed this order. I may buy even more tennis shoes to match more outfits.
No complaints, everything was smooth and shipping was very prompt. Shoe was consistent with previous models in terms of fit and appearance of construction. Loved this newest model design.
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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