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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
Service was better than expected. Received my item in three days. That was a surprise because i was not expecting such fast delivery.
Ordered on a Saturday, received on a Friday night... yes, Labor Day was one of the days but overall, would like to see a bit faster delivery service.
I love it just too far for a store pick up where I live. Next time I'll have it delivered. Will buy again in a New York minute.
My payment got lost causing my order to be delivered late. Glad I called a second time. The lady who helped me on the second call was awesome!
I received exactly what i ordered in a prompt manner. This has been the case with all my orders, so I plan to continue using Tennisexpress.
Excellent experience shopping online and received my products in timely manners. Will be shopping again soon.
Smooth online shopping with great selection and even better prices. I will return and highly recommend!
My new Asics winter running shirts are great quality and shipping was super fast! I couldn't believe how quickly the shipment was at my door.
These shoes are really heavy and stiff. My feet "fell asleep" while i was playing tennis. I would return if I could but they are already worn.
I received a hard to find tennis item much cheaper than the other tennis websites. I also received an nice magnet, pen, and scratch pad for free.
I really appreciate the free shipping and i got it in just a few days. Great product at a solid price. Thanks
True to size. Very comfortable for my hard to fit wife
Shipping was also very responsive. I will order these shoes again.
Always great service and so fast! They have everything tennis... Amazing selection in shoes, rackets, apparel, bags and strings. Love Tennis Express.
I'm happy as expected i get the product i want, right on time. Thank you for the free key chain tennis ball.
This is my 1st time buying from tennis express and I like it already. I love your sale price and great products.
The 3 tennis racquet covers you sent me were in perfect shape. They arrived quickly. They were very reasonably priced as well.
I enjoyed everything here! The selection of products if great, the shipping if fast. And customer service is very friendly. Good job!
My ordered items came in a couple of days and was perfect. My tennis game will surely improve with my new duds.
I wish you'd include a return label - would save the customer the hassle. Otherwise, I think your site and service is excellent.
Tennis Express is by far the best option to shop and I will continue choosing this people to source my tennis gear.
I ordered a tennis outfit for my granddaughter. It was easy, came quickly and is very cute! I know she'll love it!
This tennis skirt if very flattering... I love it! I'm a bit hippy, so the full skirt hides a multitude of sins.
Service is super fast and the quality of goods is superior! LOVE doing business with Tennis Express!
One of the item was not included but I wasnt refunded, please see in the order and refund to PayPal.
I'm brazilian and I bought from Brazil in the website to deliver in USA to my friend bring me.
Very good support by telephone!
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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