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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
The variety in shoes selection is great as well as the available sizes. Shipping was fast and product was well packaged.
Good outfit to buy from very customer oriented.Top products will meet your needs. Good shipping andcustomer service.
Fast shipping and ease of navigation while i do my on line shopping with Tennis Express! I recommend this website for all of your tennis needs
My order came very fast! The person who waited on me helped me find an alternative item since the one I had chosen was sold out. He was very helpful!
Very bad.
I purchased MENS HYPERCOURT TNS SHOES NAVY/SILVER for $89 from tennis express and the sole came out after 3-4 usage only. Will not recommend this seller. May be I got a very old products.
Tennis racquet delivered quickly and chosen with cheerful knowledgeable help. They helped me quickly choose the right racquet for my game.
I received exactly what I ordered in a timely manner and at a fair price. Ordering process was easy to complete.
First time shopper, wednsite was easy to maneuver, purchase and delivery went smoothly. Looking forward to shopping there again... great prices!
Best on line store for tennis lovers. Free delivery is a plus. Tennis shoes are excellent and customer service is great.
Thanks my shoes its very good,, fast delivery, everything was perfect! The order process its very easy, I love your website!
Oder today, ships today did not happen on my last order. I'm NOT used to this... been a long time customer.
I managed to get quite a few really good sale items, and I received these in a short amount of time.
Love the great selection of tennis skirts! I want so many of them! I will be back and ordering lots more!
With my new racquet, I feel like I can basically hit the ball in the corners or right on the line. Whenever I want to. Thank you Tennis Express!
It was easy to find what I need & delivered in a timely manner. I ordered two shoes & socks. Exactly what I needed. No problem with my purchase.
I'm 65 and wanted a racket that would be easier on my arm/elbow plus allow a reasonable amount of power. This racket fits that description.
It's tough to find tennis gear anywhere but the few online tennis outlets. Tennis Express has a really good selection, good sales, and easy returns.
The only tennis store in town that has everything in stock and available.
Employees are willing to go extra mile to make the customers happy..
Everything went off as advertised shoes came exactly when they said they were going to. Check for coupons as they really help with the pricing.
The choice of models is great, prices are reasonable and plus shipping is always in time. Always order shoes for me and my husband here
The site had great sales, the only drawback was stuff kept disappearing from my cart, but once I got everything in there, I was satisfied.
Thanks for getting the order out and the free shipping is the bomb, just wish there were more 13.5 shoes...
Different color in my shot, they shipped only one dampener but billed me to... And they only said "I'm sorry".
All stuffs was OK, the prices was good... The shipping is fast, I recommend Tennis express... Thank you so much
Great price and super quick shipping! My experience with tennis express is always easy. Such great customer service and products.
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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