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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
Shipping fast and good. I'll use it again next time. I like the product very very much.
Thank you next time too
Good job. The package arrived quickly everything was there and in good condition and well protected. I'm happy with everything I got
Great shopping experience, fast shipping! My son loves the Nike shirts that I ordered for him and I love the great price!
I'm very happy with the product and the speed of delivery. I will be buying and shopping a lot in the future.
Loved the colors and style, but the fabric was flimsy and there was no shelf bra, so I reluctantly returned this dress.
I love my new tennis shoes. Theyre a prefect fit and are great on the tennis court. I look forward to ordering in the near future. Thanks!
Thank you for the quick delivery. The site was easy to use while shopping online. Thank you again. I look forward to ordering more items.
For the third time I had to go out of my way (my printer doesn't work) to print the return slip in order to return or exchange goods
It took only a week to get the tennis rackets thank you guys at tennis express... I will definitely do business with you guys thank you very much.
These shorts are great! The legs aren't too wide if you have skinnier legs. Loved the built in underwear for hot days.
My order came very quickly! I love my new rackets! I will use Tennis Express again! The process was very easy.
Everything was fine, the tennis shoes I ordered were the right size and fit well. Shipping and delivery time was normal.
They are doing what they love and you are their motivation to meet or exceed your expectations. Not going to happen.
And on time! Thank you for your fast and efficient service! I received my shoes, and clothing just like I wanted!
My package arrived when expected and included what I ordered. I have ordered from Tennis Express previously and never been disappointed.
I always recommend tennis express. They have great prices and selection. Great customer service and fast shipping.
Always have the best shopping experiences with Tennis Express. The always seem to have the product I want at reasonable if not bargain prices!
The order was delivered in a timely manner and the product was as advertised. The pricing was competitive with other web based tennis companies.
Easy order process. Arrived on time. Will be testing the shoes on the court. Love Nike shoes. Excellent customer service.
No hassles, speedy delivery, the right products. Impressed with the website with the vast choices, low prices, and hassle-free checkout.
I searched for leather tennis shoes. I got synthetic leather (plastic product) and returned them. The product description was inaccurate.
I love my air oscillate! Very comfortable! Fits well! I will definately buy more from tennis express! I will recommend everybody i know!
Everything was perfect!
I've got everything I ordered and I always recommend tennis express.
Thank you.
Shipping was late and the racket color was wrong. First time using tennis express, was disappointed.
First time with tennis Express. Good experience, smooth process and delivered timely. I recommend Tennis Express
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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