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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
There were no problems with my order. Cheap price, fast shipping, overall good deal. I would shop again.
Thank you so much for quick, accurate, and high quality help with a last minute change to my order! It was greatly appreciated!
Bad packaging, missing items...
Only part of the order arrived, one item that did arrive was damaged.
Getting in touch with them is not easy.
Always has good prices, broad selection, and nice features like some items ship free.
Will be back
Fran
Great fit & support--true to size, vibrant colored shoe, comfortable. Shipping was quick--I'm very satisfied!
Purchased in gray and hot pink. Great lightweight fabric. I'm petite so it was long for me; falls down to just above the length of m tennis skirt.
Have been a long time fan of Asics shoes. This recent purchase is no different and they are very comfortable to wear.
Love Tennis Express women's apparel, including socks! Easy to navigate website, excellent selection, great promotions, fast delivery!
I ordered 2 pairs of Nike Flares during the shoe sale and got them for a very good price. Delivery was quick too.
Fair. Don't think style and specifically the material warrants a $45 price tag... slightly disappointed
Received my order on time just as what the sales associate promised.
Thank you very much and have a great weekend.
Thank you for the quick delivery! Great service at Tennis Express as always. I am hardly disappointed
Merchandise size was good fit. Quick and easy to track shipping. Will order from tennis express again.
This bag is better in person than even online... Beautiful colors, holds rackets well and tons of space inside... love it! Delivered quick too!
Products were described and reviewed perfectly! Updated shipping info was amazing despite terrible conditions.
Great service, the product I´ve bought matched 100 % in order to quantity, quality and time of deliver.
I have always had good service ordering on line with Tennis Express.
They also make returning very simple in case things don't fit.
Great customer service, after my initial order was declined. Prompt, friendly and happy to help clear up the problem!
Great product and customer service! My daughter loved her racket bag. In the future we will definitely shop with you again.
Ordered a racket right during Harvey, didn't know if it would get delivered on time but was and only one day late. Great service.
I ordered some shoes which arrived on time. They are a little narrow but hopefully will stretch out.
Delivery delayed by major snow storm but arrived next morning. Was as if xmas happened all over again
Great Online website store. Very recommended option for tennis players with also good prices and wide variety in brands
Very positive experience.........................................................................................................
Site Recommended by tennis coach & will definitely shop here again. Good holiday sale with competitive pricing on high quality items.
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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