- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
This is one of the best tennis websites in the world. Quickly delivery, instead response and easy check out.
The demo racquets came with some old strings. I would have also liked the option to choose grip size.
I can always count on Tennis Express. Excellent prices and customer support. Delivery was fast and accurate. Thank you.
Haven't worn them yet, but tried them on, and they seem comfortable. (Look great!) I love the former SFX, and hope these will be equally wonderful.
Ordered and received as advertised. Good product for the money. Package well so there a was no damage. Well order again if need in the future.
Fits very well. Is conforms to your foot like a glove. Ni binding or pinching. True to size and color is vibrant. Would recommend this product.
My first order went without a hitch. Delivery was prompt and the website was easy to navigate. I look forward to getting some more merchandise soon!
Very easy and convenient. Racquets were in good shape and I had plenty of time to use them. Thanks so much to everyone at tennis express!
Easy to order, it came fast and the product was as described. I highly recommend this company. There many products to choose from on the website.
Very impressed bought clothes for my daughters spent 132for 8items recieved 4out 8products which was great quality perfect fit by the time time I called customer service to check on remaining products I was informed they were not available but the full amount 48dollars was refunded to my account immediately Checked my account I got a full refund so fast customer service and very pleased with quality fit and my daughters were very pleased with fashion style of the outfits I did receive which is a plus for impossible to please teens.
Products used:
All products that I received
Received them quickly. The shoes were exactly as advertised with a comparable price. I will use them again.
Very comfortable shoe delivered with lighting fast speed by Tennis Express will definitely use them again and again.
I experienced on time delivery. There is a lot of collection. Multi branding. Safe payment. Everything is excellent.
Glad I can always count on Tennis Express for my go to tennis needs! Dependable, fast, & economical.
Great customer service. Shopping is easy and navigation is simple. Would recommend to all of my tennis friends.
The process was very smooth checking out, delivery was speedy, I would definitely by from tennis express again
I live in an area where there are no specialty tennis shops. Having tennis express available is tremendous.
My first experience has been a pleasure. Trust that will continue as my tennis needs increase! Good job!
Low prices and great products! Just wish it had more variety, but overall it is a great website. I will be purchasing from them again!
Prices were OK, but one of the 3 items I bought, never sent to me. No explains why. No rewards or a kind of compensation
Excellent service, prices, products.
Everything came according to the products I chose.
I will keep on buying from you guys no doubt about it.
Thanks
I like to maintain a close "feel" on my grip.
These over-grips provide enough rack and yet are thin enough to not dull the edges.
Love that customer service called me to verify I had placed an order and now emailing that I received the order
Shirts I ordered are great quality and received in a timely manner
Great service, as usual! I always buy Tennis Express t-shirts at the time of the US Open; because they're fun and inexpensive.
Fast shipping, the items shipped were as promised, the ordering process was very fairly easy to do..
Gain trust and grow your business with customer reviews.
Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
