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Tennis Express has a rating of 2.6 stars from 642 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tennis Express most frequently mention credit card problems. Tennis Express ranks 1st among Tennis sites.
Website is easy to use, fast shipping, great service if and when you need it, flexible return policy and the best selection of tennis related products all in one well laid out format. I have used TE for the past 5 years 3-4 times per year and have always had a great experience.
Extremely poor service. Bought two sets of strings. They sent the wrong ones. I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them. I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them. They received the strings and I wanted 5 days with no response. I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs. I ended up disputing the charges with my credit card company. Tennis Express should be avoid at all costs. Order from Tennis Warehouse or Amazon as you will receive Much better service, honesty, and customer service!
In the process of reordering in a 1/2 size smaller. Once I receive the smaller size then I will be able to provide additional information
I am pleased that things arrive as expected.
It is very pleased that the procedure from order to delivery quickly got the goods as expected.
Great quality, great price, fast delivery. I am sure I will order again and will recommend it my friends.
It was quick and easy, from the site and very satisfied with the order. Would recommend it to friends.
Everything was ok, the time of the shipping and the quality product. I didn´t have problems with the purchased.
Everything was as expected except that the shirt material was slightly different from what was listed in the ad.
Unfortunately UPS delayed twice the delivery so I got it after X mas. The products were great, it met my expectations.
Love them like I love my mother. They are soft like her but firm when they need to be. I would highly recommend them to anyone
Very happy with my order! Tennis express is a great site to order tennis equipment! I would recommend to my friends...
I ordered tennis shoes from Tennis express. I received it very fast and exactly what I ordered. I would recommend that site.
Order was on time and accurate. The size was perfect and the quality was excellent. I would definitely recommend to my friends and family.
On time delivery, definitely i will come back to order more. I will refer all my friends to your website order more
I love tennis express. I love my new rackets. I love you guys for sending everything to me in two days.
The delivery was very well packaged and the contents were safely protected. The timing of the delivery was also good.
I ordered the tennis skirt, The color blue ran on to the color white. I spent a lot of time trying to bleach the blue color of white.
I received my order, matched my order! Thanks
Good quality! Fast shipping! Thanks for the help.
Thanks for resolving my card issues
All the items I received was what I expected. All the items are quality products and are ready to use.
Why do i have to do this why do i have to do this why do i have to do this why do i have to do this why do i have to do this
Easy function for clamping and crank spring tensionizer... great for short last string has ability to move right up to the edge of frame to pull.
Great shoes and great price with great delivery. Great review for a great company in a great year and just great.
Products used:
969v NB tennis shoes.
These Fit my daughter perfectly! I got them at a great price even with the hurricane it was fast shipping
Quick and slick. Nice experience. Prices were also competitive. Would use again. No idea why others have had issues
I bought shoes, even though we had hurricane Harvey they have been delivered in short time. Size and model were correct.
Expeditious and accurate, great doing business with your company! Previous orders were also handles very promptly, keep up the good work!
Great skirt! Very flattering and I'm looking forward to wearing it! Surprised since I wear mostly Lulu!
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Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...
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