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TenorShare
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TenorShareReviews 1,287

2.6

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TenorShare Reviews Summary

TenorShare has a rating of 2.6 stars from 1,287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and support team. TenorShare ranks 20th among Software sites.

service
881
value
864
returns
739
quality
837
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Germany
1 review
0 helpful votes
Follow Florian D.
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Alles Gut
November 20, 2023

Sehr schnelle Antwort trotz zeitunterschied danke für die schnelle Antwort und denn guten Support weiter so

Date of experience: November 20, 2023
Portugal
1 review
0 helpful votes
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Tenorshare is a scam!
November 18, 2023

I have bought Tenorshare 4DDiG to repair over a 100+ photos that became corrupted.
While testing their trial version is has been displayed that some of my photos would be repaired in full resolution hinting a proper fix, but all I got was a thumbnail enlarged to 640x480 down from 20MP. The problem is that even photos with just a small band of corrupted pixels would not be fixed anyhow only result was thumbnail. One is simply better off with just cropping a bad part out.

If their software can find a thumbnail for your photo = "bam recovered" if not "oh use this advanced repair button, didn't work? Oh well" which always fails anyhow, hence there is not an option for advanced repair in case your photo is mostly ok save those few bad pixels. Whole idea revolves around enlarged thumbnail but they claim XX years of experience and AI technology, Advanced algorithms buzzwords.

And if You aren't convinced yet, You take perfectly fine non corrupted photo for repair and guess what you get an enlarged thumbnail.

Date of experience: November 18, 2023
Philippines
1 review
0 helpful votes
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It was a frustrating tool. I thought, It would remove all the passcodes even the Apple ID. It was not well explained in the commercial. There is no difference with iTunes, you still need to open in Apple ID before you can use the locked password.

Date of experience: November 15, 2023
TW
1 review
0 helpful votes
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The best team
November 16, 2023
Updated review

High-quality after-sales team, quick reply and problem solving, trustworthy and high-quality software

Date of experience: November 14, 2023

Amazing Software
December 21, 2022
Previous review

Pouraging experience, intuitive operation.
The best service team.
If you have something problem,
They will give you best results.

Date of experience: December 21, 2022
Washington
1 review
0 helpful votes
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Great product, even better customer service.
November 16, 2023
Updated review

The frp unlocking software is amazing. Works great everytime. The after care from Tenorshare is even better! The support staff is very understanding and quick to address your concerns or issues with a resolution that is best for both parties. I highly recommend Tenorshare to anyone needing phone software. Keep up the good work!

Date of experience: November 14, 2023

Unfortunately my computer was taken without my permission, jokes on them, it's a paper weight now. I reached out to customer support, explained my situation, was thinking I'd hear a reply within a couple days. To my surprise a couple hours later, not only did I get a response, but they were understanding to my situation and (with proof of purchase) they gratiously gave me a soulution that I'm sure we both were pleased with. Thank you for not only software, but the customer servics after was above and beyond!

Date of experience: May 9, 2023
Michigan
1 review
0 helpful votes
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Deceptive and misleading!
November 12, 2023

Beware, they are swindlers, their site states it supports many makes, but only support Samsung. Liers

Date of experience: November 12, 2023
Maryland
1 review
0 helpful votes
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Updated Review: Money was returned
November 9, 2023

Before I had written that Tenorshare did not live up to their 30-day refund policy, well I was wrong! They returned my money after several emails back and forth, as they realized their program could not solve my issue. So, although my issue wasn't solved, it doesn't mean their program won't solve other problems. Also, before you purchase any other their products, make sure you 100% understand their refund policy. They will also ask you to provide logs once you have completed their process on the program. This is not hard to do, but at least make sure you understand how to pull the logs, incase you need evidence to support you. My previous review was a 1 but I brought it up to a 4 because they put themselves back in integrity because they honoured their return policy.

Date of experience: November 9, 2023
Brazil
1 review
0 helpful votes
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Produto Otimo
November 5, 2023
Updated review

Produto de qualidaade recomendo utilizo a um bom tempo e gosto muito...venha voce tambem fazer parte desse time

Date of experience: November 3, 2023

Muito bom
July 12, 2023
Previous review

Muito bom recomendo….excelente programa…. Pode comprar sem medo… vai gostar muito e o valor realmente e e acessivel

Date of experience: July 11, 2023
Texas
2 reviews
5 helpful votes
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Joys of Tenorshare
November 4, 2023
Updated review

I truly don't understand how people can say anything negative about Tenorshare, I've had nothing but success with their products! With the exception of 4uKey, but not the software itself, the attempts at repairing devices! They say that it was reloaded, but this is what I see!

Date of experience: November 2, 2023

Tenorshare Does it Again
October 8, 2022
Previous review

You know, as a customer or consumer of a product, you learn to value the products worth! TENORSHARE has once again, ECLIPSED ALL of that by proving to be a GIANT In software repair! Professionalism, Common courtesy, Reliability, Promptness just to name a few! I for one, LOVE TENORSHARE!

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Date of experience: October 6, 2022
Israel
1 review
0 helpful votes
Follow Eyal Avraham L.
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I had a problem with my Iphone and the Tenorshare ReiBoot software promised to solve exactly that kind of problem called "4013".

After buying it on-line and doing exactly as needed, the software did not solve the problem and apparently I have waited a few hours from my day and also energy to do other important stuff.

I sent a request to the company to refund me for the money I paid, because the software didn`t help and I did not used it what so ever and after wasting another 2 weeks time to deal with this issue by back and forth emails with the company`s so called "service" - the response was that they won`t do it.

I didn`t understand why they want to keep my 20 something dollars after not providing value and wasting a tremendous amount of time and energy from me so I write this review for other to not fall into that trap and take care of where you put your money and trust.

Feel like I have been scammed and it does not worth the waist of your money.

* also keep in mind that the software enforce you to sign up with subscription model that they want you to forget that you did so they can charge you more money and put the blame on you by not cancelling the hidden software`s subscription that will take you a very long time to find.

Date of experience: November 2, 2023
Canada
1 review
0 helpful votes
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Scammers
October 29, 2023

I hope u read these negative reviews before purchasing. They took my money for a stupid lifetime license that does not work on my laptop. I tried to download and it didn't work out and I can assure you that they do not refund because they know their services does not work. My 124 dollars is stuck somewhere and they have vehemently refused to refund me. PLEASE STAY AWAY. THEY ARE SCAMMERS

Date of experience: October 29, 2023
Singapore
1 review
0 helpful votes
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Fast and professional
October 29, 2023

I'm very pleased to say that I wasn't expecting a good outcome but the Tenorshare support team was quick and helpful to get me back on track with my phone. They saved me from having to worry and provided great support immediately. Thankyou will definitely do more business with you!

Date of experience: October 29, 2023
TT
1 review
0 helpful votes
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Best software user-friendly I highly recommends this to anyone who's is looking for a software no regret ever

Date of experience: October 27, 2023

Very well excellent
October 19, 2022
Previous review

I really love this software excellent had no issues I will gladly recommend anyone to this product keep up the work

Date of experience: October 19, 2022
Maryland
1 review
0 helpful votes
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THEY ARE THE $#*!!
October 28, 2023
Updated review

They respond fast asf,they don't play games with the software,everything is exactly how they say it is.They care about the customer and their business at the same time,when are business and the ethics of it are use right.

Date of experience: October 26, 2023

GREAT CUSTOMER SERVICE
March 6, 2023
Previous review

Truly I have to say the customer service is great.I reached out on a Sunday,and the very next day I received a response for my situation.Most of the time you have to wait 2-4 days for a response from a buisness.However they kill that entirely.Tenoshare is best product wise and customer service. #EXQUISITE

Date of experience: March 6, 2023
Tennessee
1 review
0 helpful votes
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Do not trust or do business with this company. They clearly advertise a 30 money back guarantee that is complete bogus. Just try to get your money back! They bait and switch you, lie that they cannot give you the credit, and basically refuse to honor their advertisement. It's not worth your hassle. They can't be trusted!

Date of experience: October 26, 2023
Sweden
1 review
0 helpful votes
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Order ******* - Tenorshare Review

I wanted to buy iPhone unlock software but after purchace I noticed it is Android software.(Thanks to the messy website design)

I did not download the software and imisatly created a ticket ask for refund.

I asked Tenorshare for refund or exchange with correct product.

The refused to help and said all sales are final and no refund.

Horrible customer support and shady business practices by Tenorshare.

I will open paypal claim, will write more review online until you fix this very simple issue.

There are 100s of alternative software doing excact job at a lower price.

Just search and save your time.

Stay away Tenorshare.

Horrible customer support by Tenorshare

Date of experience: October 25, 2023
California
1 review
0 helpful votes
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4mekey
October 22, 2023
Updated review

4mekey makes fixing iPhones super easy if you forgot your apple id... easily remove your old account and set up device as new

Date of experience: October 22, 2023

4ukey
October 7, 2023
Previous review

This software is by far the best on the market...I've tried just about every problem solving software for iPhones and android...I keep coming back to 4ukey because it works the first time... everytime...hands down.don't waste your money on other immitations that don't work.!

Date of experience: May 27, 2023
Florida
1 review
0 helpful votes
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Don't hAve any at h e moment I n reserve.t review when I see improvements don't have anything to add or say at times m e time thank you

Date of experience: October 21, 2023
California
1 review
0 helpful votes
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Issue
October 21, 2023

I had the lifetime license but that had issue. Can't even sign on. It keeps saying that it can be only used on 5 devices. But I have only installed it on 1 device and it wants me to purchase again.

Date of experience: October 21, 2023
Ukraine
2 reviews
0 helpful votes
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Do not buy it
October 19, 2023

Does not work as intended - I could not restore my iPhone 15 Pro via Reiboot and support does not want to return money, feels like a total scam. Do not recommend this tool

Date of experience: October 19, 2023