• TenorShare

TenorShare

Write a Review

Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
See all photos
How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user rajeshk226
India
2 reviews
0 helpful votes
  • Send Message
October 7th, 2023

I here by heartly thanks to them, helping in critical situation,to get my phone safely,, it as wonderful service made by them.I have thank to them instead of God. To saved me...from loosing my iphone. Which is working nice..

Tip for consumers:
Use it get benefitted,, happy day from

Products used:
Tenorshare unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user antsbaca92
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I have never before used a better product in my life it unlocks any android phone if you cannot get past the password it tells you step by step instructions how to bypass any password that is in you way i recommend this product to anyone who needs to bypass there google account password

Service
Value
Shipping
Returns
Quality
Thumbnail of user benjamina500
Australia
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Amazing software it really does work and it's very cheap definitely recommended

Sim card works perfectly, access to every feature as isnt a jailbreak or half unlock- its the real deal (unlike many other iphone/apple unlocking services!)

Tip for consumers:
dont bother going elsewhere ppl!

Products used:
Tenorshare 4uKey ;


(iCloud activation removal bypass ,
iPhone keypad lock bypass)
&
mdm bypass/removal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user os0789800
Oman
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Personally, I'm happy with the response and I'm very grateful for the assistance and the great customer service that you have provided. I've had an issue with my iPhone 6 screen and their products are a very helpful tool to repair any phone without losing any valuable data. I would recommend it to my friends

Service
Value
Shipping
Returns
Quality
Thumbnail of user nuwanthanura
Sri Lanka
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Best online tool in the world Tenorshare has a simple interface, and you don't need any technical knowledge to use it.
All I had to do was click on "Recover," choose a location to save, and that was it.
Additionally, most Tenorshare reviews show that other users enjoy the same smooth experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rudy4209
Massachusetts
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

4ukey worked perfectly to unlock a device i needed unlocked. Where they really shine though is thier customer service which helped me out promptly when i had a computer crash and i needed to get my installation on my new workstation. They always answer quickly and are very helpful.

Products used:
4ukey for Android

Service
Value
Quality
Thumbnail of user mikem3525
New York
1 review
1 helpful vote
  • Send Message
May 23rd, 2022
Verified purchase

I purchased the 4mekey software from TenorShare in order to unlock my old forgotten iCloud account activation lock. It didn't work at first because it turned out that the firmware on my iPhone was damaged. I contacted TenorShare about this issue, and they provided me with access to another TenorShare product which repaired the firmware on my iPhone. The activation lock removal was then successful! Overall big thank you to the TenorShare support team and development team for creating and maintaining high quality products that save time and money!

Service
Value
Quality
Thumbnail of user pezdirec.jakob
Slovenia
1 review
1 helpful vote
  • Send Message
September 20th, 2023
Verified purchase

Purchased recovery software to recover lost file, that turned out to be just a Finder. Locating files that already are on computer, cant even locate anything in trash. Srsly you can do more without software than using it. Garbage software.
On top of that single monthly purchase comes with fine print subscription that is only mentioned in tiny tooltip info icon and light grey text in purchase screen upon looking back.
Its a scam company selling scam software and you are better of going anywhere else for solution.

Service
Value
Returns
Quality
Thumbnail of user walterr291
New York
2 reviews
0 helpful votes
  • Send Message
July 14th, 2021

There was an issue with my order of 4UKey. Contacted Tenorshare and the issue was resolved fairly. This is as good as any other company I've dealt with.
I have no idea about others experience but mine was as it should be.

Thumbnail of user timj375
Botswana
1 review
0 helpful votes
  • Send Message
March 15th, 2022
Verified purchase

The product itself may be very good, however, you best be sure that you choose the right product to start with. While it does say there is a fair refund policy, if you choose the wrong product, this is NO REFUND. I was welcoming to the products on tenorshare and had seen some really good feedback, so went in optimistically expecting them to help if I hit an issue. There was help, but it was very generic in nature, and the support team didn't really understand what I was saying. But their reply was "Your refund request is not part of our refund policy". So while they are friendly in manner, the descriptions on their site didn't help me when I chose the wrong product and they refuse to refund. BEWARE and choose the right product. Don't just read that they will provide a refund, make sure you get the right thing, very unhelpful if you get the wrong product.

Thumbnail of user sa5252452
TW
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I purchased the wrong order and after contacting customer service, I could feel that the team was working very hard to solve my problem, although I haven't used the product yet, the team's service is really great!

Products used:
Tenorshare 4DDiG

Service
Value
Shipping
Returns
Quality
Thumbnail of user moumene1
Egypt
1 review
1 helpful vote
  • Send Message
February 8th, 2022
Verified purchase

Tenor share is one of the promising programs which will improve there products in the next few times because they can concentrate on the customer satisfaction and fill his needs, from my point of view they will penetrate alot of markets as soon as possible

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobmangiullo
Illinois
1 review
0 helpful votes
  • Send Message
October 7th, 2023

I bought Any I Go. This is a location spoofer. It worked perfectly and exactly as descripted. I even messed up by accidentally putting it on the wrong computer and after basically no time, I got an email back saying they fixed my problem, which they did in fact do. Great support team, great developers, 10/10 would buy again (I already have lol).

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivanm282
California
1 review
0 helpful votes
  • Send Message
January 10th, 2022
Verified purchase

Very happy with 4ukey software purchase! It did the job I needed it to do with no problem. Representative Vickey answered all my questions and really took care of me. Definitely recommend Tenorshare products!

Products used:
4ukey

Service
Value
Shipping
Quality
Thumbnail of user stevek1359
Colorado
1 review
0 helpful votes
  • Send Message
June 8th, 2022

Miss leading ads and smoke screen support back by precise legal forms. After doing everything they asked sending files etc they disappeared behind said legal paper n docs. To offer help the shamelessly walk away is poor business. Next stop BBB.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user es.mallory01
New Jersey
1 review
0 helpful votes
  • Send Message
October 7th, 2023

He TenorShare team is amazing their response time when replying to my email, and their attention for my concern by addressing the software registration key code for my computer is impeccable customer care.

Products used:
4ukey for android

Service
Value
Shipping
Thumbnail of user curtiss449
Texas
1 review
0 helpful votes
  • Send Message
August 31st, 2023

Great product and great technical support. Anyone that's in the cellphone industry should have this product readily available. I've had this and many other of their programs and they perform flawlessly. Thanks Tenorshare.

Thumbnail of user numanb
Qatar
1 review
0 helpful votes
  • Send Message
June 24th, 2021

Software Helps very much to recover the important files. You don't have to factory default your phone before trying this application. Really surprised why apple itself did not introducee a facility like this.

Service
Value
Returns
Quality
Thumbnail of user sitej48
Washington
1 review
2 helpful votes
  • Send Message
September 30th, 2021

I bought a product from this group of thieves and it turns out, surprise surprise, the product doesn't do what it seemed that it would. After you ask for a refund, they will try to bait and switch you into another product they offer. They will tell you that it will do what you need, whether you like it or not and therefore, will deny any refund request you make. I would never, ever do business with this company again under any circumstances. Use at your own risk, they will rip you off.

Thumbnail of user cristinam230
New Jersey
1 review
3 helpful votes
  • Send Message
June 25th, 2022

I attempted to download what I thought was their program. Either it was not what I was supposed to get or it simply is a useless program. I have not recovered one thing. Attempted to contact their tech team - NOTHING. Tried to then email them and cancel within an hour or two of purchase and have still heard nothing. Will pick it up with my credit card company. Another scam company - buyer beware!

Thumbnail of user rushellp
Jamaica
1 review
3 helpful votes
  • Send Message
June 15th, 2021

Software didn't work for me and I unsubscribed within few hours after purchase. Now this company refuses to refund me 100%. Money back guarantee after 30 days is false! They will only provide up to 50% refund and force you into buying another product. Such a waste! Would not recommend purchasing from this company.

Service
Value
Returns
Quality
Thumbnail of user eitanr2
Israel
1 review
0 helpful votes
  • Send Message
October 19th, 2021

I have no problem in paying for software that I use. I was not sure if this software would be successful in opening an iPhone that I inherited without the previous owner's password. I thought I'd try it because of the money-back gaurantee TenorShare promised. However, it turns out it does exacly what you can do with itunes for free.
After I asked for a refund, they refused to refund me, and as "an act of good will" gave me a subscription to an additional software that didn't do the trick either.

Stay away from them. They promise a whole lot and supply nothing!

Tip for consumers:
Stay away from TenorShare. They do not respect the money-back guarantee they offer.
I fell for all the good reviews I saw on the web. I wouldn't be surprised if they were written by TenorShare themselves.

Products used:
Still stuck with an iPhone I can't reset

Value
Returns
Quality
Thumbnail of user lineyj
Canada
1 review
0 helpful votes
  • Send Message
June 27th, 2022

Don't waste your money and time. The software put my IPad in recovery mode and I had to use a third party software to fix it. Tenorshare thinks that we should wait for 30 days to try and resolve the issue when I fixed it using ITunes in a little over an hour. They refused to do a refund because I wouldn't wait for their tech support which only responds one time within 24 - 48 hours. Crappy software and crappy service. Stay away from this company. Buying anything from them is only making a donation to the company since they are no help.

Tip for consumers:
Don't use it, the software don't work and they don't give refunds. Don't waste your money.

Products used:
Tenorshare 4uKey

Service
Value
Returns
Quality
Thumbnail of user babarr4
Pakistan
1 review
0 helpful votes
  • Send Message
June 26th, 2021

The app put the iphone in recovery mode in trial, but asked to purchase the subscription to get out of it.

https://www.tenorshare.com/...

Above page says "Put iPhone in Recovery Mode/Exit Recovery Mode Totally Free FREE" which is entirely in correct.

Furthermore, I think, I was tricked into paying for a service that was not supposed to fix the original problem. Please check the following search results, https://www.google.com/sear...

This what I searched when my phone got stuck on activation screen. The records at position 3 & 4 are from tenorshare site. I read both articles, and downloaded the software ReiBoot trial. It didn't solve the problem and now I am getting canned messages from their support after requesting refund.

Tip for consumers:
Just do not consider

https://www.tenorshare.com/...

Service
Value
Returns
Thumbnail of user jonic82
Israel
1 review
0 helpful votes
  • Send Message
September 28th, 2021

Even thu its strange to need a management for ios device, and more strange to need another one for data transfer, its incredible that TenorShare have it all, for the legit price.

So as a satisfied customer i highly recommend to try out any of thier product.

Products used:
Software

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user angelh84
Angel H.
Typically does not respond to reviews

How do I know I can trust these reviews about TenorShare?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TenorShare?