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GB
1 review
9 helpful votes
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This company allows you to sign up for a short period of one month but then takes a much longer auto renewal if you forget to cancel. I signed up for one month and then they auto-renewed me for 3 months and took £49.99 from by bank account without my permission and refused to refund even 2 months of it. This kind of practise is widespread but never seen it where they take a longer period - shocking!

Date of experience: October 16, 2015
Thailand
2 reviews
7 helpful votes
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FAKE ACCOUNTS AND KEEP TRACK OF WHAT YOU SAY. CONVERSATIONS YOU HAD BEFORE WITH OTHERS COME BACK IN OTHER CHATS. THIS WEBSITE FOLLOWS YOUR SEARCH BEHAVIOUR AND RESPONDS TO IT, PROBABLY UNTIL YOU ARE A RICH MF TURNED POOR UNTIL YOUR HONEY DISAPPEARED. BE VERY CAREFUL!

Some girls get paid to entertain you (not what you came for). These paid accounts do not allow you to respond for free, for which you will be prompted by a "buy now" (non paid accounts do allow this). They will keep you warm with LINE ID's, video-calls and anything to have you stay. Beware. Some examples of fake profiles below.

Nichcha: https://www.thaicupid.com/en/profile/showprofile/ID/*******
July: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******
Lucie: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******

Date of experience: February 2, 2020
Ohio
11 reviews
106 helpful votes
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I find Thai women very attractive, but those are mostly not what i see on this site. Also, a very large percentage of the women here know no English. I love languages, but Thai is very difficult for speakers of Indo-European languages like English.

If you see a picture of a Thai girl with large breasts, assume it is a fake aimed at presumed Western male tastes. If you want women with large breasts, don't waste your time on Thai, or most any Asian website.

Date of experience: March 18, 2018
Thailand
1 review
10 helpful votes
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My account was hacked within 30 hours of being established. The parties accessed both financial information and my account verification information (in my case, a driver's license). I notified ThaiCupid immediately. And... no response. I followed up. And no response. I would not recommend this site to anyone until they secure their site.

Date of experience: May 13, 2019
Cupid M. ThaiCupid Rep
over a year old

Dear Jon,
We sincerely apologise for the unwelcoming experience. Please contact www.thaicupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Canada
1 review
10 helpful votes
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Watch for red flags
January 17, 2019

The site itself has warnings so not sure it's their fault but beware of scammers. Red flags are getting you to migrate off the site(eg to Hangouts), early declarations of love, and more. When these occur be careful there's a train coming and it will run you over. The pressure to "help"is bound to happen just before some liason, try & stay detached emotionally

Date of experience: January 16, 2019
California
1 review
1 helpful vote
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Found a wife
March 4, 2024

After searching the site I found 3 or 4 women to talk to. Most that wanted to talk to me were really to young for me. After about a week I started to talk to just 1 woman. We began to use facebook messenger to video call in the morning and evening every day for about 3 months. We are both retired so had the time. I went to Thailand to see if we really get along face to face like we did online. After 2 trips to Thailand and about 2 months of staying together all was good for me. Then about 3 months after I came back to America we got married. She came here to meet my family and then we will return to Thailand to live. It is not a big city but about the poorest place in Thailand. Nong Bus Lamphu is a great place to retired and does not cost a lot to live there. We have a 3 bedroom house with 2 bathrooms, 2 story but I would prefer a single story house myself. She is well educated and so is her family. She has no kids and how perfect is that. We also got married online and that cost about $600 (yes it is legal).

The site was good for me. Advice I would give is know what you are looking for. Video call as soon as you can. Do not part with cash until you have met face to face and see with your own eyes what you are getting into.

Date of experience: March 3, 2024
California
3 reviews
25 helpful votes
Follow F A.
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Once you sign up for the site your only option is to hide your profile if you wish to quit the site. Unable to delete my profile unless that option is hidden in some remote obscure nook. Sent an email to customer service inquiring about deletion and was promptly ignored.
Just like all date sites you have your share of legitimate users and fake ones trying to scam you out of something.

Date of experience: October 3, 2016
Cupid M. ThaiCupid Rep
over a year old

Dear F A,

It is possible to permanently delete your profile. If you wish to permanently remove your profile, please send us an email to team@thaicupid.com and advise us the reason and we will do it for you.

Please also note that if you have a paid membership, you may lose the unused membership time if you choose to terminate your profile.

GB
1 review
9 helpful votes
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Scam
July 29, 2020

Fake profiles. Scammers. No customer service. The company are scammers and allow scammers. I reported 10 scammers. None were removed. Even though they claim cutting edge security.

Date of experience: July 29, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear Kevin,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Thailand
1 review
51 helpful votes
Follow Bill B.
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I live in thailand now and you need a stick to beat the girls off. It doesn't matter how old or ugly or what nationality you are. There are so many beautiful Thai girls who want you to be their boyfriend, you will kick yourself for wasting money on any dating site. As soon as you get off the plane here, the dream is real and just gets better and better. Forget western women, they dont even rate a second thought anymore. Forget dating sites for Thai girls, there is someone for everyone here. This is paradise for men on earth, just get your $#*! on a plane and come see for yourself. Dating sites... phhttt. For what!

Date of experience: March 24, 2016
California
1 review
17 helpful votes
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Shill profiles
March 8, 2016

Was a non-paying member for months. I would just visit the site to see if anything interesting and worth paying a membership for. One day I received 2 emails out of the blue from women that were within reasonable distance (not in another country). They were both attractive so I decided wtf. Sure enough within a few hours of replying back to these women BOTH profiles were no longer online.
These are called "SHILL" profiles. Almost like bait and switch but in this case of shills there is only bait. Sometimes auction sites will use shill bidders to run up the bidding price.
Stay away from this fake site. Even if you're a non-paying member this site already has the odds in their favor that sooner or later you will dump your hard earned money into a membership. Or they will use shill profiles to entice you. Don't do it. There are plenty of free dating sites to find local women.

Date of experience: March 8, 2016

Overview

ThaiCupid has a rating of 1.5 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThaiCupid most frequently mention customer service and fake profiles. ThaiCupid ranks 71st among Asian Dating sites.

service
14
value
13
shipping
8
returns
7
quality
11