Hudson's Bay

I cannot believe you people! (YES both THE BAY and SITEJABBER $#*!ers!
Your website states: "You can check the balance on a Hudson's Bay gift card at thebay.com on our gift card page" but the link only brings us to the gift card page where we can BUY a gift card. There is NO WAY to check the balance! SO YOU'RE LYING TO US?! Your live chat is another waste of time. After filling all the required fields the chat tells me that reps are available ONLY TO BE TOLD THAT THE THREE REPS WHOSE FIRST NAMES APPEAR in the chat windows ARE NOT AVAILABLE and to leave a message!
OMFG You people at THE BAY are totally insane! CBC CTV GLOBAL BBB here we go. This THE BAY bull$#*! has got to stop!
This is what people say about THE BAY online:
Hudson's Bay has a consumer rating of 1.34 stars from 88 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Hudson's Bay most frequently mention customer service.
After calling your 1-800 number and punching in my THE BAY gift card number 3 times and being told that I must be having trouble punching in the numbers and FINALLY talking to a live rep, your fricking rep in India or wherever wanted to know not only my phone number but also my name! ARE YOU PEOPLE FOR REAL?! What planet are you priceless people from!?

I HAD TO PUT THUS IN CAP CUS WORDS CAN'T DESCRIBE MY DISAPPOINTMENT WITH THE BAY ONLINE PURCHASE. I PURCHASED A PAIR OF BOOTS ONLINE FOR MY SON FOR CHRISTMAS ON DEC 16TH AND WAS ADVISED THAT I WOULD RECEIVE IT BETWEEN 3 - 5 DAYS FROM ORDER DATE. MY PURCHASE WAS NOT DELIVERED TO ME AND WHEN I INQUIRED ABOUT IT, I WAS TOLD TO ASK MY NEIGHBORS IF THEY HAD RECEIVED IT MY MISTAKE, WHICH I HAD ALREADY DONE BEFORE CONTACTING THEM TO INQUIRE ABOUT IT. I DID NOT RECEIVE A CONFIRMATION EMAIL THAT MY ITEM HAD BEEN DELIVERED AND WHEN I CHECKED MY TRACKING, IT STATED THAT IT WAS DELIVERED AT 2:33AM BUT DID NOT INDICATE THE ADDRESS IT WAS DELIVERED TO. WHEN I INSISTED THAT I DIDN'T RECEIVE MY PURCHASE, THEY JUST BRUSHED ME OFF AND TOLD ME THAT THEY WOULD JUST REFUND ME MY MONEY WITHOUT ACKNOWLEDGING THE FACT THAT I HAD EXPRESSED TO THEM THAT IT WAS A CHRISTMAS GIFT FOR MY SON. THEY WERE RUDE AND NOT ACCOMODATINH AT ALL, KNOWING THE FACT THAT THE ERROR WAS ON THEIR END. I WILL NOT BE SHOPPING AT THE BAY.COM EVER AGAIN, WHICH IS SAD BECAUSE I'VE BEEN SHOPPING AT THE BAY FOR A LONG TIME AND THEY HAVE LOST A LOYAL CUSTOMER.

REAL SCAMMERS. DONT BUY ANYTHING WITH THEM ONLINE.
This people refused to give me my money back for a marble piece i bought from them. Scam artists!

So I bought this dress from Hudson's bay, I didn't try it on in store which was my fault I should've done that. I took it home with me an try it on it didn't fit me properly and there was only one tag on it that I took off before trying the dress on and put it in the bag with the receipt. I put the dress on but it was too small, since am a gr 12 student am really busy with my studies so I couldn't return it right away, a week later I went there to return it. First they told me that it's not the same tag but there is no way that I had any other tag since it was my first time purchasing from there. The lady told me to wait there for someone else to come I waited 30 mins till finally the lady took me to someone else. She told me that they can't take the dress bag because it has an odour and told me to wash it and on top of that she told me that it wasn't the same price tag. I am usually a very introverted and calm person, if you don't want to take it back just tell me that, you don't have to tell me that I stink, y'all don't even sanitize your dresses after people try them on. It was the worst experience for me, I've never felt so embarrassed in my entire life, I asked for a bag and the person who told me I stink told the other person to not touch the dress, it was so embarrassing. NEVER GOING TO PURCHASE FROM THERE AGAIN I HOPE THEY GO BANKRUPT, is there any way to report them or something cause I don't want anyone to go through what I went through.

$#*!ing stupid store, $#*!ing stupid store. $#*!ing stupid store $#*!ing stupid store. $#*!ing stupid store, $#*!ing stupid store. $#*!ing stupid store $#*!ing stupid store. $#*!ing stupid store, $#*!ing stupid store. $#*!ing stupid store $#*!ing stupid store

Il n'est pas possible d'échanger un cadeau, soit un item acheté avant les fêtes, pour un problème de grandeur.