• The Chennai Mobiles

The Chennai Mobiles

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Overview

The Chennai Mobiles has a rating of 2.5 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. The Chennai Mobiles ranks 188th among Mobile Phones sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    7
  • Quality
    7
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
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How would you rate The Chennai Mobiles?
Top Positive Review

“Service is very excellent.”

Geetha S.
7/19/18

Really they are so professional, they answer all your questions and concerns in few seconds either through phone or chat. They are really reliable and all their mobiles has no defect at all this is my 4th mobile to buy from Mobileshop. Sometimes they have problems in the shipping companies but they are always doing their best. Really impressed with the service and competitive price. Good and fast response. Two thumbs up!

Top Critical Review

“Worst shop to buy branded mobles. They make fake samsung phones”

Nancy g.
2/25/24

I used my last samsung mobile for 7 years nothing happened it was excellent. Then i bought new samsung a33 from chennai mobiles.within two years the phone back case started coming off.

Reviews (37)

Rating

Timeframe

Other

Thumbnail of user gurue
India
1 review
0 helpful votes
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November 24th, 2020

Best Mobile service and the staff was well trained I get the mobiles last week there is some problem with that mobile immediately they fix it, I am so happy on their services

Thumbnail of user govindhar
India
1 review
0 helpful votes
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July 25th, 2023

Good product good selling price have a good response the Chennai mobiles very best shop...the Chennai mobiles iku vanga santhoshama Ponga...good seles and promoters... Very nice

Thumbnail of user gomathin
India
1 review
1 helpful vote
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April 14th, 2019

Worst service! They won't sell quality products! Worst mobile accessories! Better to shop at some other place

Thumbnail of user muralim5
India
1 review
0 helpful votes
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April 4th, 2019

I have planned to get redmi note7 pro in porur branch. They told if u prebook u ll get thr mobile in 2 days. I have waited for more than 1 week still i m not got a mobile.

Thumbnail of user manim30
India
1 review
0 helpful votes
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October 4th, 2022

It's wrong commitment shop very disappointment that promoter Avinash very Worst Behaviour wrong commitment need only reno 8 pro but its convenient vivo v25pro

Thumbnail of user pramods18
India
1 review
3 helpful votes
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May 19th, 2020

I had purchased this product at chennai mobiles and the invoiced price was at MRP 2499/= After reaching home i just wanted to check its features online (as the content written on the box was too small for me to read) and i was shocked to see that the price online in many site were 1499/=
I called the store and they in turn asked me to get in touch with the customer care and gave their no. I called the customer care and after explaining the issue they cut the call. And i called almost 7 or 8 times after that but no one picked up the call. All this was between 3.30 and 5 pm.
Today i went to the store to give back the product. Initially, the store guy said i will take it back and checked all the items to be intact. But then he spoke to someone and said he can give a discount of 500. When i refused he asked me to speak to the customer care again. I spoke to them and they in-turn had a word with the store guy. They asked me to wait. I waited for almost an hour. And on insisting to get my refund, the store guy abruptly refused saying he can only give a refund of 500 as per instructions from his senior.
I agreed and and asked him for a copy of the bill so that i can register my grievance online. The store guy immediately said he cant give a new invoice or cash but asked me to take any product worth 500. The reason he gave was that it will create negative impact on the brand.
I was shocked and surprised that these guys consciously charge exorbitantly compared to the market and get away with it.
I don't know if i can go legally against them as the MRP printed on the box is 2499/= But i request everyone to check the price online before purchasing any product. A Rs. 1000/= extra for a product worth 1500 is exorbitantly high. And that's whats i'm against.

Thumbnail of user siddharths14
India
1 review
2 helpful votes
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November 4th, 2018

I will never go again *Thechennaimoblies* Guys pls be aware in the Chennai mobile employee say one and do one

Thumbnail of user anusooyaj
India
1 review
0 helpful votes
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May 23rd, 2022

I think Chennai Mobiles can close all their centers as they dont have enough accessories & collections

Tip for consumers:
Dont buy anything from Chennai Mobiles

Products used:
Samsung TAB

Service
Value
Shipping
Returns
Quality
Thumbnail of user saravanang3
India
1 review
1 helpful vote
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August 1st, 2019

Saravanan g. - 9 minutes ago
Dear customer,

Please dont buy the product in chennai mobiles, There i have purchase the headset of Rs 600.00 with in 45 days the speaker not working, when i approah the chennai mobile koyambedu, There is very arragant guy and said his name is Arul Phone # *******000 telling that its a physical damage, so its clear they provide the produt which cant adop with our envoironment and very worst product, They will victimised the customer and said its a physical damage not covered under warranty period, When i contact the customr service *******345 they will reply thet will call you with in 30 minutes, But there is no response from the customer service, Here in mobile show room they clearly said they cant do anything and also telling that i need to prove that im not doing any damage, In front of god im saying that im not doing any damage, If you raise your voice they will threaten you, Better avoid this showroom, Tommorow they will provide arragant answers and also very poor customer service, Go for some other shop for your betterment.

Im happy if they file the case against me.

Regards,
G saravanan
Phone # *******420.

Thumbnail of user kannana3
India
1 review
0 helpful votes
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October 21st, 2023

They sell 5000 rupees phone to 7500
No 1 cheaters in the mobile sellers
Never visit branch.

Tip for consumers:
Never visit this shop very dangerous cheaters

Products used:
Samsung A03 Core

Service
Value
Shipping
Returns
Quality

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About the business

ChennaiMobiles is managed by experienced and fully trained sales personnel The store offers best deals on all models phone accessories tab Good customer service

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