The First Group

They know some tourists carry cash so they will try by all means to lure you into signing business deals, please don't they will come to you in very expensive cars and offer you gifts but there isn't any investment with these people, no travel packages RUN FOR YOUR LIFE. THEY will ask if its your first time in Dubai if yes they will reap you your hard earned money. I was fortunate enough to investigate about them and discovered they are pathetic thieves

We learnt a lot about the different investment opportunities and family holiday packages. The presentation by Innocent was amazing. You could actually own a holiday home for 30 years with minimum contributions. You could also own property in Dubai if you can afford it and make money from it

Dear Sir/Madam,

I have been to Dubai invited by the The First Group and that was an experience tour and was also our wedding anniversary. We paid for the package again to come to Dubai this year to celebrate our Wedding Anniversary again in Dubai which will be on the 17th March. As you can see the membership will expire on the 16th march we are asking for extension for extra 2 days.

My good experience was however marred by the refusal to drop me back at the hotel i had been picked if it wasn't for the intervention on someone at reception. They wanted to drop me at a metro station and i had neither a ticket for the Metro nor a visa card to pay for a taxi.

I also felt pushed to the limit to invest yet I was a first time visitor to Dubai, who wanted to enjoy my 60th birthday in Dubai

After making an initial enquiry, we were taken to TFG's office and met with Said Abodouni, who was very courteous and helpful. He took us to see Hotel CIEL at Dubai Marina, which is nearly complete and treated us to a boat trip round the Marina. The following day, Said took us for lunch and a visit to the Miracle Gardens - all very pleasant indeed! Back at the TFG office, we completed two transactions, one for CIEL Marine Tower and another for The First Collection, Dubai Sports City. We consider these to be favourable medium to longer-term investments and may well add additional assets at a future date. Said and Tereza were very professional, efficient and helpful!

Courteous approach at the beginning with appointment scheduled to our request. Vehicle arrived on time and the representative was friendly, courteous and knowledgeable. Showed the properties and explained well the investment proposal.

Had a very nice visit with First Group, everyone very friendly. The major disappointment came when the "two free nights anytime in the next year" we were promised became only 4 months (May through August '24), and though we were told we'd be able to make reservations right away, we can't even login until May 1st. Given that First Group didn't keep their word I cannot recommend them.

I emailed our contact at First Group about my disappointment and got no response.

At first I had some concerns to do with delayed response time and customer handling after making payment. However, Mr. Faisal made everything alright and made good my concerns. I really appreciated this latter treatment. Thank you.
I can't wait for my holiday to start.

I haven’t received feed back yet

The meeting was very great. They detailed everything for me. I was very satisfied, and we will work together in the future.

I really appreciated the arrangements or organization of the entire Trip. The *******@First collection water front Business Bay local met all my Expectations.Serene environment, so clean, good dining experience with personal touch, spacious rooms and above all good stuff.

I called late to arrange my return journey back to Uganda and I was worried that I might not get the service but to my surprise, I got helped much faster than I expected.

It was great pleasure to get know about the First Group by representative Mohamed Baioumy and Aria company representatives especially Samir Darani who welcomed us and explained all terms and conditions.

Holiday purchased was as described in the T&C's. The staff were friendly and professional. They looked after us with care and respect.

Excellent Experience, beautiful City, Friendly people, good food.!Very Safe City too.

I took out a travel insurance policy with The First Group (Dubai Lifestyle Experience) 3 months ago. The precaution I was given was to give notice at least 14 days before my departure. Which I did. But I'm surprised at how long it takes (at least 5 days) to provide me with the references of the hotel where I'm staying. I thought that 24 hours at the most would be enough. What's more, I'm even being offered alternative pick-up dates even though my travel dates have already been set.

Incredibly friendly and easy to navigate through your Dubia experience platform. It is very intriguing how your Dubai experience has been well designed to enable have a tailored choice of how you want your traveling experience to be. Thats a good job.

I was told totally different things at the first approach with the company rep than took place on actual meeting. In addition it took crazy amount of time to get simple info out. I asked several times to get facts out and to be send to my email. I dont like to force feeding. As on investor I like to get clear facts out and not to deal with the people who try to sell investment property like vacation club.

Much appreciated.opportunities to embrace on. The team have amazing services

Great service delivery

Bad experience, the description of the invitation did not match with what the presentation was like. They promised us an introduction to the hotel, like an event, to get to know the hotel, review their hospitality and consider booking a stay on our next visit. In reality it was a mere sales pitch, just to sell a product, which we were not at all interested in. We did not get 'enjoy' the hotel's facilities.

Not happy about what was going on because l was told by your customer service staff that someone will call me and up till now nothing happened.

It would have been good if someone had called me to solve my issue but unfortunately nobody called so I am not happy.

Ali provided us great tour of the property and explained everything in detail.
He is very knowledgeable person
Thanks Ali

I was told a lie that First Group will take us to Palm Island where you have to take photo with the First Group Hotel as part of publicity. Nothing like that First Group made me and my 2 kids hostage and didn't let us leave the office until.we sign the contract. I was hostage of First Group for 6 hours.
I will make sure that I will report this scam to UAE authorities

Indeed, we have not signed any biz with 1rst Group. But iwe were so curious to participante to the explanation's guided tour in which i learned so much things about Dubai and your Business life. Doline, the person in charge of us was very Kind, helpfull, open minded and experienced. Thanks for the Programm and good luck in life.