The First GroupReviews 3,575

I enjoyed every bit of experience mostly the customer service and customer care. I recommend that everyone should have this kind of trip to Dubai

Pressure to act though 10 day cooling off period. Somewhat disingenuous with offers, need clarity and written confirmation at time of offer. Difficult to distinguish between truth and lie.

عروض الشاطي ليتها كانت ايام اكثر
عروض التوصيل والاستقبال من المطار ياريتها مشمولة في العرض
مافي اي عروض لسيارت ايجار او بسائق

I was contacted immediately after my approach to First Group. And my question was answered and my problem was solved immediately

Fully explained the offer, very courteous and took time to answer all our questions

It was truly better than I could've imagined. Seeing the amazing architecture in-person is an experience within an experience itself.

Our recent stay in Dubai from 1 to 21 August with my two daughters was simply outstanding, thanks to First Class Property Management. The exceptional experience began well before our arrival, with professional and detailed correspondence from Mr. Ghina, Concierge, and the attentive support of Mr. Rasheed, Guest Experience Manager.
Upon arrival, Mr. Rasheed personally welcomed us at The LOFTS Central, showed us the apartment, and ensured we felt immediately comfortable. The apartment itself is in a prime location, just steps away from Dubai Mall and the Burj Khalifa, truly the best place to stay.
Throughout our stay, Mr. Rasheed was always available and, on the few occasions we required assistance, he responded promptly and with great professionalism.
With over 20 years of experience as a University Professor in Hospitality Management and a background working in prestigious hotels worldwide, I confidently rate this experience as excellent. Seeing how much my daughters enjoyed every moment made the stay even more special.
Though I have visited Dubai many times, this was my first experience with First Class, and from now on, I will recommend and choose them whenever possible.

One of your official was rude when I didn't agree to the deal he said so you came for the free hotel offer I was really upset I didn't choose your company I was persuaded by your colleague to take part

Anti virus program blocked first: firefox.exe attempted to establish a connection relying on an unmatching security certificate to url9072.thefirstgroup.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one

Dear Sir/Madam, the registration website does not provide the option to specify the number of additional nights or to indicate the amount already paid that the member wishes to redeem.

It was great I am really happy and excited for this unique opportunity. Thanks

First group is a very professional outfit. It was a wonderful experience right from my introduction to First Group at the airport. A ride by some superb taxis from my hotel to the presentation and then back to my hotel. All the people I met along the way were very professional. Unfortunately at this stage I was not in a position to purchase.

Never be truthful, break promises. Ignorance and I might spill my bad experience with you on X platform (tweeter)

شكراً لكم على إتاحة الفرصة لي بزياره دولة الإمارات العربية الشقيقة

Staff wanna collect my passport dint wanna return said bring