Awful service! I placed an order for some vacuum cleaner bags, and had received nothing after 3 weeks. I email 3 times with no response, then tried to call today and I was told that I would receive a refund within the next 4 days? When I asked why I'd had no response from my emails, I was told to F**k off!
VERY DISAPPOINTED, THERE'S WAS NO NEED TO BE SO ABUSIVE WHEN YOU ONLY NEEDED TO SAY SORRY!
Bought a new fridge online, and I wanted to take good care of them. This is how I ended up on this website, which has the cheapest Water filters for refrigerators online!
VERY POOR COMPANY!
I purchased 2 filters from this store, never received them and they took money from account straight away. I contacted their customer service department and they failed to respond. When i finally got hold of a person on their phone line, they apologised and advised they would resent, product still never arrived and can now not get hold of anyone.
DO NOT USE UNLESS YOU WANT TO LOSE YOUR MONEY.
Samsung fridges are the best, but only if you know how to take care of those. With the filters from this website, I can be sure that I will leave this fridge to my grandchildren!
I heard about this site from a friend and feeling pretty unsure reading some reviews here but trusting my friend I bought a filter. Everything is ok so far.
Like many others recently - i think this company is going out of business or should be. They charged me for four Brita water filters and only delivered one. I rang three times, emailed and each time they said they would send the others but they never arrived. They are either con merchants or their business structure and management is so poor they should go out of business - ITS A BIG RISK BUYING FROM THEM!
It is my responsibility as a mother and a wife to take care of health in my family, and the water filters make the job easier for me. On this website, I can buy those for a great price!
Paid for 2 filters since April 2016, they did not deliver my items. Tried severally to contact them but they won't reply to my emails. Pls how do I get my money back? Paid through SAGE PAY...
Limescale, chlorine and other harmful substances are a source of diseases, and this is why I am concerned about filters now. Those under-sink filters are really useful
Always get my fridge/freezer filters from the fridge/filter store. Ordering on line is easy, and the filter always arrive the next day, very good service. Thank you.
Ordered my product 8 weeks ago, money taken no product ever turned up, tried contacting them but is impossible, I have now taken the matter up with pay pal.
STAY AWAY! You have been warned
Do not use! Payment taken straight away, no goods sent as out of stock. Refund promised but not received. They hardly ever answer calls and no voicemail facilities and they don't respond to emails.
Having read some of the reports, I can only say that I have been very pleased with both the delivery, which was very quick, and the value for money price.
We always use hot water in our restaurants, and this is why it is important to use the best filters. The water filters bought from this website for only 10$ really make a great job!
We have made an order on 26/9/2012 and the filters still have not arrived. Also it is impossible to contact them. The phones and e-mail are not replied.
I received a new fridge filter I didn't order, they said it was a "subscription service". When I called to complain nobody answered. They are "dodgy" DO NOT ORDER FROM THEM
As the manager of an important hotel, I need to take care about the image of my establishment, and even the trash cans are important! I buy mine from this website, and I am really satisfied!
In our polluted world, the importance of fridge and pipes his huge, and we can purify the water in those for a great deal, if we buy the water filters from this website
The image of a company starts from the entrance, and this is why we only have the best furnishing. We buy our trash bins from this website, and we are surely satisfied with quality and price
Overview
The company's reputation is significantly marred by consistent complaints regarding service delays, misrepresentation of products, and poor customer support. Customers frequently report receiving generic items instead of the originals advertised, leading to accusations of false advertising and fraud. Communication issues are prevalent, with many finding it nearly impossible to reach customer service for assistance or refunds. While there are occasional mentions of satisfactory product quality, these are overshadowed by the overwhelming sentiment of frustration and distrust among customers. Overall, the company's approach to customer service appears inadequate, prompting many to advise against purchasing from them.
This summary is generated by AI, based on text from customer reviews
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- Langdon City, Buxton
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members